Top 10 Customer support coordinator Jobs in Orem, Ut

Customer Experience & Dispatch Coordinator
PowerClean Appliance Repair —Draper, UT
- $17 - $24 an hour
- Full-time
- Customer service
- Office
- Administrative experience
- Paid training
- Paid holidays
Quick Apply
8h
Customer Support & Testing Coordinator
Prov Inc —Sandy, UT
- $16 - $19 an hour
- Full-time
- Bilingual
- No experience needed
- Office
- Paid training
- Paid holidays
Quick Apply
Surplus Lines Coordinator
InsCipher —Pleasant Grove, UT
- $54,000 - $60,000 a year
- Full-time
- Remote
- Mid-level
- Finance
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Client Success Coordinator
Anderson Business Advisors —Draper, UT
- $50,000 - $55,000 a year
- Full-time
- Hybrid work
- Background check
- Word processing
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
7d
Customer Success / Production Coordinator
Brava Brands —Lehi, UT
- $15 - $18 an hour
- Full-time
- Hybrid work
- Office
- Organizational skills
- Communication skills
- Health insurance
- 401(k)
Quick Apply
Senior Client Relationship Coordinator (Cottonwood Heights, UT)
Raymond James Financial, Inc. —Cottonwood Heights, UT
- Full-time
- Writing skills
- Research
- Mid-level
- Paid holidays
- Health insurance
Client Tax Coordinator
Anderson Business Advisors —Draper, UT
- $40,000 - $60,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Background check
- Google Workspace
- Paid holidays
- Disability insurance
Quick Apply

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Install Scheduling Professional
Vivint —Provo, UT
Able to make outbound calls to customers, field managers/technicians concerning appointments, schedule changes, or other scheduling/dispatch related questions.
$17 an hour
Quick Apply
Customer Service Representative
Axiom Eco-Pest Control —Orem, UT
Outbound calls to follow up on customer requests. Escalate calls to supervisor as needed. Calmly resolves and de-escalates any customer issues.
$16 an hour
Quick Apply
7d

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Customer Experience & Dispatch Coordinator

PowerClean Appliance Repair
Draper, UT

Quick Apply

Job Details

Full-time
$17 - $24 an hour
8 hours ago

Benefits

Paid training
Paid holidays
Paid time off

Qualifications

Customer service
Dispatching

Full Job Description

We aren't looking for someone to answer phones.

We're looking for someone who wants to help build something.

PowerClean Appliance Repair is a locally owned, family run company that's grown through word of mouth, referrals, and more than 900 five star Google reviews. We believe the customer experience starts long before a technician walks through the front door.

That's where you come in.

You'll be the first voice our customers hear, the person who keeps our technicians organized, follows up when others wouldn't, solves problems before they become headaches, and helps us continue raising the bar every single day.

If you're the type of person who loves crossing things off your to do list, notices the little details, enjoys helping people, and thrives in a fast paced environment, you'll probably fit in well here.

Our Culture

Culture isn't something we hang on the wall. It's how we operate every day.

We believe in:

Taking ownership instead of making excuses.
Treating customers the way we'd want our own family treated.
Looking for solutions instead of problems.
Constantly finding ways to improve.
Having each other's backs.
Working hard while still enjoying what we do.
Celebrating wins, learning from mistakes, and leaving our egos at the door.

We're a growing company, which means your ideas matter. If you see a better way to serve our customers or improve how we operate, we want to hear it.

What You'll Be Doing:

Customer Experience

Answer incoming phone calls and schedule repair appointments.
Respond to customer texts and emails.
Keep customers informed throughout the repair process.
Confirm appointments for the following day.
Create a positive experience from the first phone call to the final follow up.

Dispatch & Scheduling

Schedule and dispatch technicians throughout the day.
Optimize routes to keep technicians productive.
Adjust schedules as emergencies and same day calls come in.
Communicate schedule updates with both customers and technicians.
Help keep each day running smoothly and efficiently.

Follow Up

Call customers with outstanding estimates.
Follow up on estimates
Collect unpaid invoices.
Follow up with customers waiting on parts.
Ensure completed jobs have been paid.

Quality Assurance

Every completed repair deserves a follow up.

You'll:

Call customers after their appointment.
Make sure they're happy with the repair.
Document customer feedback and share important items during our weekly owner meeting so we can continue improving.

Office Support

Keep customer information organized and up to date.
Document conversations in our system.
Support our technicians throughout the day.
Jump in wherever needed to help the team succeed.

What We're Looking For

You don't need appliance repair experience. We can teach you that.

We're looking for someone who:

Loves talking with people.
Has Dispatching & Scheduling Experience
Is highly organized and detail oriented.
Ability to multitask
Is dependable and shows up ready to work.
Learns new software quickly.
Communicates confidently with customers and teammates.
Takes initiative instead of waiting to be told what to do.
Wants to grow with a company that's growing quickly.

Customer service, administrative, or office experience is a plus, but attitude, work ethic, and a willingness to learn matter even more.

Compensation & Benefits

$20.00 to $24.00 per hour depending on experience.
Bonus opportunities
Paid time off
Paid holidays
Ongoing training
Opportunity to grow into a leadership role as the company grows.

What Success Looks Like

Within your first few months, you'll confidently manage customer communication, dispatch technicians efficiently, stay on top of follow ups, keep our schedules organized, help maintain our five star reputation, and become someone both our customers and our team can rely on.

If you're looking for more than just a job and want to be part of a company that's growing, improving, and genuinely cares about its people, we'd love to meet you.

Pay: $17.00 - $24.00 per hour

Benefits:

Paid time off

Experience:

Dispatching: 1 year (Required)
Customer service: 3 years (Required)

Ability to Commute:

Draper, UT 84020 (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer support coordinator jobs in orem, ut

Customer Experience & Dispatch Coordinator

Customer Support & Testing Coordinator

Surplus Lines Coordinator

Client Success Coordinator

Customer Success / Production Coordinator

Senior Client Relationship Coordinator (Cottonwood Heights, UT)

Client Tax Coordinator

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