Top 70 Helpdesk support Jobs in Orem, Ut

Seasonal Online Support Agent
Studies Weekly Inc. —Orem, UT
- $16 an hour
- Seasonal
- Background check
- High school diploma or GED
- US work authorization
Quick Apply
8d
IT Help Desk - Tier 1
VASA Fitness —Orem, UT
- $22.00 - $25.64 an hour
- Mid-level
- Office
- Windows
- Paid parental leave
- Paid holidays
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4d
Information Systems Technician (PT)
Provo City Corporation —Provo, UT
- $25.97 an hour
- Part-time
- Pass drug screening
- Data analysis skills
- Office
- 401(k)
10d
IT Support Technician
ROCKY MTN UNIVERSITY OF HEALTH —Provo, UT
- $22 - $24 an hour
- Weekends as needed
- Classroom
- Google Workspace
- Computer literacy
- Health savings account
- Paid holidays
Quick Apply
8d
Help Desk Technician
The City of Orem —Orem, UT
- $16.32 - $24.48 an hour
- Overtime
- Customer service
- Office
- High school diploma or GED
Information Technology tier 1 Help Desk ( Part Time)
System Networks —Orem, UT
- From $15 an hour
- Part-time
- No experience needed
- Fair chance
- In-person
- Opportunities for advancement
Quick Apply
2d
Library Information Systems Technician
Provo City Corporation —Provo, UT
- $19 an hour
- Part-time
- Pass drug screening
- High school diploma or GED
- Driver's License
- 401(k)
18h
Customer Support Specialist II
EasyPost —Lehi, UT
- $23 - $25 an hour
- Full-time
- Hybrid work
- Computer literacy
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Information Technology Help Desk
System Networks —Orem, UT
- From $16 an hour
- Full-time
- No experience needed
- In-person
- 1 year
- Opportunities for advancement
Quick Apply
3d
Associate tech support technician (Hybrid Draper, UT)
Progressive Leasing —Draper, UT
- Full-time
- Hybrid work
- Ability to walk for extended periods
- Research
- Office
- Paid parental leave
- Employee stock purchase plan
Support Desk Level 2 Technician
CR-T —American Fork, UT
- From $60,000 a year
- Full-time
- Mid-level
- 2 years
- Profit sharing
- Paid holidays
Quick Apply
1d
Office Specialist
Brigham Young University —Provo, UT
- $17.00 - $21.50 an hour
- Part-time
- Office
- University
- 1 year
- Free parking
- 401(k)
IT Associate
Smarty —Orem, UT
- $45,000 - $60,000 a year
- Full-time
- Background check
- Research
- Mid-level
- Disability insurance
- Dental insurance
Quick Apply
13d
Accounting / Accountant - Client & Customer Support
Caselle —Provo, UT
- Full-time
- Remote
- 1 year
- Communication skills
- Entry level
- Health savings account
- Health insurance
Quick Apply
LV Help Desk Specialist
Les Olson Company —Lindon, UT
- Full-time
- Mid-level
- 1 year
- Communication skills
- Health savings account
- Paid holidays
Quick Apply
11d
Customer Service - Accounts Receivable / Utility Billing Support
Caselle —Provo, UT
- Full-time
- Hybrid work
- 1 year
- Communication skills
- Entry level
- Health savings account
- Health insurance
Quick Apply
Payroll / Payroll Client Services/CSR
Caselle —Provo, UT
- Full-time
- Hybrid work
- Accounting
- 1 year
- Communication skills
- Health savings account
- Health insurance
Quick Apply
Lindon Help Desk Specialist
Les Olson Company —Lindon, UT
- Full-time
- Mid-level
- 1 year
- Communication skills
- Health savings account
- Paid holidays
Quick Apply
11d
Traveling IT Technician
VASA Fitness —Orem, UT
- $24.00 - $28.49 an hour
- Mid-level
- Office
- Windows
- Paid parental leave
- Paid holidays
Quick Apply
4h
IT Helpdesk Support Specialist I
Asbury —Draper, UT
- Full-time
- Computer Science
- Computer literacy
- Windows
- Paid training
- Paid parental leave
Quick Apply

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helpdesk support jobs near orem, ut

Seasonal Online Support Agent

Studies Weekly Inc. -
Orem, UT

Quick Apply

Job Details

Seasonal
$16 an hour
8 days ago

Qualifications

Computer operation
High school diploma or GED
Desktop applications

Full Job Description

Summary-

Looking for a seasonal position where you can build valuable customer service and technology skills while making a difference for educators across the country?

Join Studies Weekly as a Seasonal Online Support Agent! You'll support teachers and school administrators by answering questions, helping them navigate our online learning platform, and providing friendly, professional assistance through phone, chat, and email.

This is a fast-paced, collaborative role where you'll receive comprehensive training and work alongside an experienced support team committed to helping you succeed. If you enjoy solving problems, learning new technology, and helping others, this is an excellent opportunity to gain professional experience.

Many members of our permanent Customer Support team began as seasonal employees. High-performing seasonal team members may be considered for future full-time opportunities as positions become available.

Essential Duties and Responsibilities

Respond professionally to customer inquiries through phone, chat, and email.
Assist customers with navigating Studies Weekly's online platform, accounts, and digital products.
Troubleshoot common customer issues using established procedures and knowledge base resources.
Document customer interactions accurately using Zendesk.
Utilize Slack to communicate and collaborate with teammates and leadership.
Prioritize multiple customer conversations while maintaining accuracy and professionalism.
Follow department procedures, policies, and process updates.
Escalate complex issues appropriately while gathering all necessary information.
Participate in training sessions, team meetings, and coaching opportunities.
Contribute to a positive team environment focused on providing exceptional customer experiences.
Perform other duties as assigned.

Job Requirements

Strong verbal and written communication skills.
Excellent customer service attitude with a friendly and professional demeanor.
Ability to learn new software applications and internal systems quickly.
Comfortable working with computers and multiple applications simultaneously.
Strong attention to detail and organizational skills.
Ability to remain calm and professional in a fast-paced environment.
Strong problem-solving skills and willingness to learn.
Ability to multitask while maintaining accuracy.
Ability to work independently while contributing as a team member.
Reliable attendance and punctuality.
Typing speed of 40+ WPM preferred.
Ability to adapt to changing priorities and procedures.

Education and Experience

High school diploma or equivalent required.
Previous customer service experience preferred.
Experience with online platforms, educational technology, or help desk/customer support is a plus but not required.

Physical Demands-

The employee is required to talk, hear, and see. This position requires sitting for extended periods while using a computer, reaching with arms and hands, and frequent use of a keyboard and mouse.

Disclaimer-

The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.

Pay: $16.00 per hour

Education:

High school or equivalent (Required)

Ability to Commute:

Orem, UT 84057 (Required)

Work Location: In person

Quick Apply

Refine Your Search

helpdesk support jobs in orem, ut

Seasonal Online Support Agent

IT Help Desk - Tier 1

Information Systems Technician (PT)

IT Support Technician

Help Desk Technician

Information Technology tier 1 Help Desk ( Part Time)

Library Information Systems Technician

Customer Support Specialist II

Information Technology Help Desk

Associate tech support technician (Hybrid Draper, UT)

Support Desk Level 2 Technician

Office Specialist

IT Associate

Accounting / Accountant - Client & Customer Support

LV Help Desk Specialist

Customer Service - Accounts Receivable / Utility Billing Support

Payroll / Payroll Client Services/CSR

Lindon Help Desk Specialist

Traveling IT Technician

IT Helpdesk Support Specialist I

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