Top 40 Inbound call center representative Jobs in Orem, Ut

Inbound Call Center Representative
SmithRx —Lehi, UT
- $21 an hour
- Weekends as needed
- Google Workspace
- HIPAA
- Windows
- Commuter assistance
- Paid parental leave
Quick Apply
2d
Call Center Service Representative - Remote (9:00 am-5:30 pm) - UTAH– September 2, 2026
Zions Bancorporation —Midvale, UT
- From $17 an hour
- Full-time
- Remote
- Spanish
- High school diploma or GED
- Typing
- Profit sharing
- Paid training
4d
Customer Support Rep
SecurityMetrics —Orem, UT
- Up to $16 an hour
- Full-time
- Spanish
- Computer literacy
- English
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Call Center Representative
Serenity Mental Health Centers —Lehi, UT
- $16.50 - $19.50 an hour
- Full-time
- Background check
- Spanish
- Pass drug screening
- Paid training
- Paid holidays
Quick Apply
Customer Success Representative
EVO OPERATIONS LLC —Orem, UT
- $16 - $20 an hour
- Full-time
- Computer literacy
- Contracts
- In-person
- Health insurance
- Paid time off
Quick Apply
Licensed Insurance Property & Casualty Customer Service Representative
Tesla —Draper, UT
- 8 hour shift
- Communication skills
- Entry level
- Commuter assistance
- Health savings account
Marcus by Goldman Sachs, Tier I Specialist| Draper, UT
Goldman Sachs —Draper, UT
- Weekends as needed
- High school diploma or GED
- 1 year
- Communication skills
- Disability insurance
- Health insurance
Customer Service Representative
True Restore —Orem, UT
- $16 - $25 an hour
- Full-time
- Spanish
- English
- Residential
- Paid time off
- Parental leave
Quick Apply
2d
Customer Service Representative
Intermountain Home Services LLC —Sandy, UT
- $20 an hour
- Full-time
- Background check
- Pass drug screening
- Computer skills
- Health savings account
- Paid holidays
Quick Apply
5d
Collections Representative (UT, 8/10 Start Date)
Progressive Leasing —Draper, UT
- $17 an hour
- Full-time
- 18 years or older
- Spanish
- Computer literacy
- Paid parental leave
- Employee stock purchase plan
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Customer Success Representative
Romex Pest Control —Pleasant Grove, UT
- $37,400 - $39,000 a year
- Monday to Friday
- Spanish
- 1 year
- Leadership
- Employee stock purchase plan
- Paid holidays
Quick Apply
3d
Customer Service Representative (CSR) | $800 - $1200 | Part-Time | Bluffdale, UT
Pete's Window Washing —Bluffdale, UT
- $26.10 - $31.44 an hour
- Part-time
- Driver's License
- US work authorization
- Computer skills
Quick Apply
12d
Customer Services Representative
4Life Research —Sandy, UT
- Full-time
- Remote
- Writing skills
- English
- High school diploma or GED
- Opportunities for advancement
Spanish Speaking Customer Service, Call Center
ASEA —Pleasant Grove, UT
- $16 - $18 an hour
- Full-time
- Hybrid work
- Computer literacy
- High school diploma or GED
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
14d
Sales Representative - Paid Training
Bartlett Roofing —South Jordan, UT
- $80,000 - $175,000 a year
- Full-time
- Customer service
- Office
- Project management
- Paid training
- Health insurance
Quick Apply
Sales Representative
Bartlett Roofing —South Jordan, UT
- $80,000 - $175,000 a year
- Full-time
- Customer service
- Office
- Project management
- Paid training
- Health insurance
Quick Apply
Business Development Representative
FranklinCovey —Draper, UT
- $60,000 - $65,000 a year
- Email
- 1 year
- Communication skills
- Entry level
- Health savings account
- Paid holidays
Quick Apply
French Speaking Customer Service, Call Center
ASEA —Pleasant Grove, UT
- $14 - $18 an hour
- Full-time
- Hybrid work
- Computer literacy
- Research
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
14d
Sales Development Representative
ProNexis —Springville, UT
- Mid-level
- Business development
- 2 years
Quick Apply
7d
Service Representative- Internal Sales Agency
Orion180 Insurance Services, LLC —Draper, UT
- Full-time
- Mid-level
- Ability to climb stairs
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply

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Inbound Call Center Representative

SmithRx -
Lehi, UT

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Job Details

$21 an hour
2 days ago

Benefits

Commuter assistance
Paid parental leave
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Snacks provided
Employee assistance program
Vision insurance

Qualifications

Google Workspace
Phone communication
Windows
Productivity software

Full Job Description

Who We Are:

SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting-edge technology, innovative cost-saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.

We pride ourselves on our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:

Integrity: Do the right thing. Especially when it's hard.
Courage: Embrace the challenge.
Together: Build bridges and lift up your colleagues.

Job Summary:

At SmithRx, we recognize that exceptional customer support is essential for both member satisfaction and product success. In healthcare, this is especially crucial, as it directly impacts patient access to care. We're seeking dedicated individuals to join our call center team, providing top-tier service to our members.

Ideal candidates possess strong communication, follow-through, and data entry skills, thriving in a fast-paced environment. A genuine, compassionate approach to member interactions is key.

This position requires a 9-week onsite training and nesting period at our Lehi office, which is crucial for success in the role. The initial 3-week training class runs from 8:00 am to 4:30 pm Central Time and requires 100% attendance. Following training, you'll transition to your assigned shift hours. The work schedule is held Monday - Friday with rotating weekend and holiday shifts.

If you're passionate about delivering exceptional service and making a difference in healthcare, we encourage you to apply!

What will you do:

Answer inbound calls and make outbound phone calls to and from members, physicians, and pharmacies while delivering a world-class member experience.
Follow-up, resolve, and document issues related to the member interaction. Route inquiries needing further investigation to the appropriate department and conduct routine research as needed.
Educate members about their pharmacy benefits.
Deliver a one-call resolution to our members by becoming an expert in the Pharmacy Benefits Management industry.
Demonstrate a patient-centric mindset and a high sense of urgency to solve member requests.
Work with highly sensitive information while maintaining Personal Protected Information (PPI) and Health Insurance Portability & Accountability Act (HIPAA).

What will you bring to SmithRx:

2+ years of experience working in a call center environment required
Must be located local to our Plano, TX office as this role requires working onsite. Hybrid/work-from-home rotation is available based on performance.
Proficiency in Windows, MS Office, G-Suite required
HS Diploma, GED, or equivalent
Active listening, and conversational speaking skills, with a high degree of empathy
Ability to multitask
Excellent verbal and written communication skills
Passion for helping people
Prior experience with Salesforce Service Cloud, Talkdesk, or other CRM tools is preferred
Prior experience with benefits, employer benefits, insurance, prescriptions, medical billing, or experience at a pharmacy is preferred
Prior experience resolving complex issues within a call center environment is preferred

What SmithRx Offers You:

Competitive pay: $21.00 per hour
Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life and AD&D Insurance
3 Weeks Paid Time Off
12 Paid Holidays
Paid Parental Leave Benefits
Flexible Spending Benefits
401(k) Retirement Savings Program
Short-term and long-term disability
Wellness Benefits
Commuter Benefits
Employee Assistance Program (EAP)
Well-stocked kitchen in office locations
Professional development and training opportunities

Compensation & Benefits

Base Salary: The range listed above reflects our standard pay scale and actual pay will vary based on work location, job level, job-related knowledge, skills, and experience.
Total Rewards: In addition to base pay, this role may be eligible for bonuses, commissions, or equity. SmithRx offers a variety of benefits to help you live well, including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance and 401(k).

Individual offers are tailored to your geography, experience, skills, and education. Your recruiter can share more specific details during the hiring process. In the meantime, feel free to explore our comprehensive benefits here.

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Refine Your Search

inbound call center representative jobs in orem, ut

Inbound Call Center Representative

Call Center Service Representative - Remote (9:00 am-5:30 pm) - UTAH– September 2, 2026

Customer Support Rep

Call Center Representative

Customer Success Representative

Licensed Insurance Property & Casualty Customer Service Representative

Marcus by Goldman Sachs, Tier I Specialist| Draper, UT

Customer Service Representative

Customer Service Representative

Collections Representative (UT, 8/10 Start Date)

Customer Success Representative

Customer Service Representative (CSR) | $800 - $1200 | Part-Time | Bluffdale, UT

Customer Services Representative

Spanish Speaking Customer Service, Call Center

Sales Representative - Paid Training

Sales Representative

Business Development Representative

French Speaking Customer Service, Call Center

Sales Development Representative

Service Representative- Internal Sales Agency

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