Top 751 Service delivery manager Jobs in Orem, Ut

Customer Service Manager
Romex Pest Control —Pleasant Grove, UT
- $60,000 - $70,000 a year
- Mid-level
- Supervising experience
- Mentoring
- Employee stock purchase plan
- Paid holidays
Quick Apply
7d
Personal Training Lead
VASA Fitness —Orem, UT
- $18 - $24 an hour
- CPR Certification
- Management
- Mid-level
- Paid parental leave
- Paid holidays
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6d
Director, Outpatient Services
Aspen Grove Behavioral Hospital —Orem, UT
- Full-time
- Background check
- Clean driving record
- 5 years
- Free parking
- Health savings account
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5d
Personal Training Manager
VASA Fitness —Draper, UT
- $18 - $24 an hour
- CPR Certification
- Management
- BLS Certification
- Paid parental leave
- Paid holidays
Quick Apply
Regional Account Manager – Employee Benefits Division
ALKEME Insurance —Sandy, UT
- Full-time
- Mid-level
- 3 years
- Mentoring
- Paid holidays
- Health insurance
Quick Apply
Senior Community Manager- Slate Canyon + Diamond Fork
Peak Living —Provo, UT
- $65,000 - $68,000 a year
- Full-time
- English
- Research
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
14d
Medical Assistant (Full-time)
Premier Family Medical —Eagle Mountain, UT
- $16.50 - $19.00 an hour
- Full-time
- Background check
- Private practice
- Spanish
- Free parking
- Paid training
Quick Apply
Controls Engineer, Department Head
Rhino Pumps —Pleasant Grove, UT
- $95,000 - $125,000 a year
- 8 hour shift
- Management
- Experience equivalent to degree accepted
- In-person
- Paid training
- Health savings account
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Senior Program Manager, Hardware - Draper, UT
ProdataKey —Draper, UT
- From $127,500 a year
- Full-time
- Background check
- 5 years
- Engineering
- Health savings account
- Disability insurance
Quick Apply
Director, Data Science
CardWorks Servicing LLC —South Jordan, UT
- $146,409 - $162,676 a year
- Full-time
- Computer Science
- 5 years
- Office
- AD&D insurance
- Paid holidays
Quick Apply
Engineering Manager --Server Operating Systems
Zions Bancorporation —Midvale, UT
- 6 years
- Computer Science
- Office
- Profit sharing
- Paid training
11d
CDL-A Truck Driver - OTR Flatbed
Andrus Transportation Services, Inc. —Provo, UT
- $1,200 - $2,100 a week
- Full-time
- Background check
- Dedicated
- Hazmat Endorsement
- Passenger ride along program
- Paid holidays
Quick Apply
Manager of AI Engineering & Generative AI Development
Zions Bancorporation —Midvale, UT
- Computer Science
- Office
- 3 years
- Profit sharing
- Paid training
6d
Dishwasher/ Shopper/ Prep Cook
53catering —Provo, UT
- $12 - $14 an hour
- Part-time
- Background check
- Driver's License
- Ability to stand for extended periods
- Paid training
- Employee discount
Quick Apply
Senior Solutions Architect
Zions Bancorporation —Midvale, UT
- Hybrid work
- Computer Science
- Office
- Java
- Profit sharing
- Paid training
AM/PM Registered Nurse (RN)
Aspen Ridge of Utah Valley —Orem, UT
- $34 - $38 an hour
- Part-time
- Skilled nursing facility
- Vital signs
- RN License
Quick Apply
GMC Internet Sales Manager
Jerry Seiner South Jordan —South Jordan, UT
- $90,000 - $160,000 a year
- Full-time
- Clean driving record
- Dealership
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Warehouse Delivery Driver
Traco Manufacturing LLC —Orem, UT
- $18 - $26 an hour
- Background check
- Clean driving record
- Computer literacy
14d
Senior Safety Manager
Aptive Environmental LLC —Provo, UT
- From $125,000 a year
- Full-time
- Hybrid work
- Residential
- Bachelor's degree
- In-person
- Paid holidays
- Health insurance
Quick Apply
Used Car Sales Manager - Larry H Miller Dealerships Utah
Asbury —Utah
- Full-time
- Dealership
- Marketing
- Customer service
- Paid training
- Paid parental leave
Quick Apply

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service delivery manager jobs near orem, ut

Customer Service Manager

Romex Pest Control -
Pleasant Grove, UT

Quick Apply

Job Details

$60,000 - $70,000 a year
7 days ago

Benefits

Employee stock purchase plan
Paid holidays
Dental insurance
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Customer communication
Employee relationship building
Supervising experience
CRM system proficiency

Full Job Description

CUSTOMER SERVICE MANAGER

At Romex, exceptional customer care is at the heart of everything we do and that starts with the people who lead our Customer Service team. We're looking for a Customer Service Manager who's ready to guide a talented CSR team, sharpen their performance, and build a service experience customers genuinely trust.

This is more than a management role; it's a chance to shape how a growing pest control company shows up for its customers every single day. You'll coach and develop your team, drive the KPIs and quality standards that keep operations running at their best, and act as the connective tissue between Customer Service, Sales, and our technicians in the field. You'll have real influence on department strategy, real autonomy to build the team culture you want to see, and real support to bring both your in-office and remote CSRs together as one team.

If you're looking for a role where your leadership is seen, your ideas are heard, and your impact is measurable, Romex is where you build that career.

COMPENSATION & BENEFITS

Base Salary: $60,000 – $70,000 (DOE)
Performance bonus opportunities
Health, dental, and vision insurance
Paid time off and holidays
401(k) with generous company match
Employee Stock Purchase Program

KEY RESPONSIBILITIES

Team Leadership & Culture

Support and lead the CSR team in day-to-day operations, serving as a reliable point of guidance and support
Conduct regular one-on-one meetings with team members to provide constructive feedback and encourage ongoing professional growth
Foster a positive, inclusive team environment through recognition programs, friendly competitions, and consistent communication
Ensure remote team members feel connected, supported, and included as valued members of the team

Performance & Quality Management

Monitor weekly performance metrics, including call volume, missed calls, alerts, and availability
Partner with team members to set individual goals and support them in achieving performance benchmarks
Conduct regular quality checks on calls, alerts, and scheduling accuracy to uphold high service standards
Deliver constructive feedback and coordinate retraining as needed to maintain consistent service quality

Development & Collaboration

Onboard and train new hires, and develop clear, useful guides and resources for the CSR team
Provide ongoing learning opportunities and coaching to support continuous improvement across the team
Communicate proactively and effectively with departments such as Sales and Technicians to ensure alignment on service delivery and timely issue resolution

Strategy & Customer Escalations

Collaborate with upper management to align on department goals and objectives
Meet regularly with the team lead to provide guidance, share updates, and ensure overall departmental success
Handle escalated customer concerns with professionalism, empathy, and efficiency, ensuring timely resolution and customer satisfaction

QUALIFICATIONS

2+ years of leadership experience
Pest control industry knowledge
FieldRoutes CRM proficiency (Required)
Proven track record of meeting or exceeding department objectives
Excellent communication, leadership, and problem-solving skills

WHY JOIN US?

Lead and develop a CSR team, with the autonomy to shape coaching, training, and quality standards your way
Work alongside supportive upper management that values your input on department goals and strategy
See the direct impact of your leadership on customer satisfaction, team performance, and company growth
Grow your career in a stable, expanding industry with clear room for advancement as Romex scales

Quick Apply

Refine Your Search

service delivery manager jobs in orem, ut

Customer Service Manager

Personal Training Lead

Director, Outpatient Services

Personal Training Manager

Regional Account Manager – Employee Benefits Division

Senior Community Manager- Slate Canyon + Diamond Fork

Medical Assistant (Full-time)

Controls Engineer, Department Head

Senior Program Manager, Hardware - Draper, UT

Director, Data Science

Engineering Manager --Server Operating Systems

CDL-A Truck Driver - OTR Flatbed

Manager of AI Engineering & Generative AI Development

Dishwasher/ Shopper/ Prep Cook

Senior Solutions Architect

AM/PM Registered Nurse (RN)

GMC Internet Sales Manager

Warehouse Delivery Driver

Senior Safety Manager

Used Car Sales Manager - Larry H Miller Dealerships Utah

I want to receive the latest job alert for service delivery manager in orem, ut

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