Top 142 Technical account manager Jobs in Orem, Ut

Technical Account Manager
AfterShip —Lehi, UT
- Remote
- Inventory management
- Mid-level
- APIs
- Health insurance
- Work from home
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9d
Remote IT Operations Specialist
LedgerGurus —Lehi, UT
- $25 - $30 an hour
- Part-time
- Remote
- Continuous improvement
- Communication skills
- Entry level
- Paid time off
- Work from home
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9d
Technical Account Manager
LVT —American Fork, UT
- Background check
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
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Implementation Specialist (US Vehicles)
eBay Inc. —Draper, UT
- $57,600 - $96,100 a year
- Full-time
- Customer service
- Mid-level
- Paid time off
- Parental leave
13d
Onboarding Team Manager
eHub —Sandy, UT
- $80,000 - $90,000 a year
- Full-time
- Background check
- Mid-level
- Mentoring
- Health insurance
- Dental insurance
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Director, Data Science
CardWorks Servicing LLC —South Jordan, UT
- $146,409 - $162,676 a year
- Full-time
- Hybrid work
- Computer Science
- 5 years
- Office
- AD&D insurance
- Paid holidays
Quick Apply
2d
Manager, Data Science & Modeling
Merrick Bank —South Jordan, UT
- Full-time
- Office
- Doctor of Philosophy
- Senior level
- AD&D insurance
- Paid holidays
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AI Engineer - Innovation Lab
Zions Bancorporation —Midvale, UT
- Hybrid work
- Computer science
- Azure
- 6 years
- Profit sharing
- Paid training
Senior Solutions Architect
Zions Bancorporation —Midvale, UT
- Hybrid work
- Computer Science
- Office
- Java
- Profit sharing
- Paid training
Systems Administrator II
Trucordia —Lindon, UT
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Health savings account
- AD&D insurance
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Senior, Project Manager
Merrick Bank —South Jordan, UT
- Full-time
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
- AD&D insurance
- Paid holidays
Quick Apply
10d
ITSM Change Manager
Zions Bancorporation —Midvale, UT
- On call
- Computer science
- Computer Science
- 5 years
- Profit sharing
- Paid training
Engineering Manager
Zions Bancorporation —Midvale, UT
- Computer Science
- System design
- Office
- Profit sharing
- Paid training
Corporate Account Manager (US)
Netcraft —Lehi, UT
- Office
- Analysis skills
- Presentation skills
- Health insurance
- Dental insurance
Quick Apply
11d
IT Systems Administrator
ANGEL —Provo, UT
- $65,000 - $83,000 a year
- Full-time
- Google Workspace
- Mid-level
- Office
Strategic Account Manager - Federal
LVT —American Fork, UT
- $345,000 - $375,000 a year
- Remote
- Background check
- 5 years
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Customer Success Manager
EasyPost —Lehi, UT
- $52,000 - $68,000 a year
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
IT Coordinator I
Granite Construction Inc. —Provo, UT
- $50,168 - $75,253 a year
- Extended hours
- Ability to walk for extended periods
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
Senior Manager, Customer Support
Human Interest —Lindon, UT
- $95,000 - $115,000 a year
- 5 years
- Mentoring
- Fair chance
- Health insurance
- Dental insurance
Advanced QA Engineer
Waystar —Lehi, UT
- Full-time
- Mid-level
- SQL
- Analysis skills
- Paid parental leave
- Paid holidays

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technical account manager jobs near orem, ut

Technical Account Manager

AfterShip -
Lehi, UT

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Job Details

9 days ago

Benefits

Health insurance
Unlimited paid time off
Work from home
Flexible schedule
Retirement plan

Qualifications

Customer communication
User training (technical support)
APIs
Teaching
Teaching technology use

Full Job Description

About Us

AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world's leading automation platform for ecommerce merchants.

AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system—giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint.

AfterShip integrates seamlessly with ecommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide. Today, over 20,000 businesses—including Samsung, Gymshark, Vivino, Harry's, Mous, and Rakuten—rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.

Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.

Your Mission:

We succeed when our customers succeed. As a Technical Account Manager on the Omnichannel team, you'll own the technical onboarding journey for merchants launching on TikTok Shop with AfterShip Channels—getting them fully live and selling, and setting them up to succeed long term. You'll be the hands-on technical partner who connects and configures each merchant's integration, troubleshoots what breaks, and teaches merchants to operate Channels confidently on their own.

This is both a technical and relationship role. You'll do the hands-on integration and configuration work, and you'll be the merchant's trusted guide: educating them on how to use Channels and adopt the advanced features that make them successful on TikTok Shop. You're not just closing tickets; you're accountable for whether each merchant reaches a live, healthy, self-sufficient state.

What You'll Do:

Own end-to-end technical onboarding for merchants launching on TikTok Shop with AfterShip Channels, from kickoff through go-live.
Connect and configure integrations between the merchant's storefront and TikTok Shop; sync products, orders, and inventory, and troubleshoot issues (SKU mapping, variants, bundles).
Navigate TikTok Shop platform logic—API constraints, policy and whitelist nuances, and fulfillment (FBT) and returns rules.
Teach merchants how to use Feed confidently and adopt advanced features so they can operate independently.
Drive measurable onboarding outcomes: get merchants to live and healthy within ~30 days, and meaningful advanced-feature adoption thereafter.
Guide merchants beyond initial setup—helping them optimize their listings and use AfterShip Feed and Affiliates to grow their presence and sales on TikTok Shop.
Partner with merchants on their TikTok Shop growth journey, identifying opportunities for deeper feature adoption and surfacing cross-sell opportunities (e.g. Affiliates) where they'd drive merchant value.
Partner with the Omnichannel SA, Product, and GTM teams to translate merchant needs into product improvements, and stay current on platform changes.

Who We're Looking For:

3+ years in a customer-facing technical role - technical account management, solutions, implementation, or technical onboarding in SaaS, ecommerce, or marketplace/integrations technology.
Genuine technical fluency: comfort with APIs and integrations, data mapping across systems, and structured troubleshooting. You can diagnose why something isn't working, not just escalate it.
A strong educator: able to translate technical concepts into clear guidance and teach merchants to operate independently.
Ability to prioritize, multitask, and perform under pressure across multiple accounts.
Excellent written and verbal communication; able to hold a credible technical conversation with both merchants and platform partners.
Ownership mindset - you treat your accounts as yours to grow and protect.

Nice to have:

Hands-on familiarity with TikTok Shop (Seller Center, catalog/listing management, order and inventory sync, fulfillment workflows) and Shopify.
Understanding of what drives merchant growth on TikTok Shop—listing optimization, content & affiliates-driven commerce, and platform campaigns—so you can guide merchants beyond initial setup.
Familiarity with affiliate/creator operations.
Experience onboarding enterprise merchants.

At AfterShip, we know great talent doesn't always fit every requirement. If you're passionate about our mission and believe you can make an impact, we encourage you to apply.

Why You Should Join Us:

Great Place to Work Certified: We've been recognized for our inclusive, values-driven culture that celebrates diversity and collaboration.
Innovative & Inclusive Culture: Started by our software engineer-turned-CEO, AfterShip is built on curiosity, creativity, and collaboration. We're a passionate, global team of problem solvers who put egos aside to innovate together. We take immense pride in fostering a culture that's inclusive, which has allowed us to surround ourselves with the industry's most talented professionals.
Ambitious Mission with Real Impact: Join us in transforming eCommerce by making buying and selling easier for everyone. It's one of the most dynamic spaces in tech, with limitless opportunities to innovate and grow.
Thrive & Grow: There's no ceiling to what you can achieve or learn here. We're committed to empowering your career while advancing together as a company.
Flexible Work Setup: We're a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations. You're empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you'll be able to have a schedule that fits your working style and the requirements of your role.

Perks:

Competitive compensation
Remote-first work setups
Healthcare coverage offered from day 1
Retirement plans including company match
Unlimited PTO
Annual learning & wellness benefit
Monthly book perk
Career progression & professional development

Salary range for this role: USD$92,000 - $150,000 on-target earnings

We are an equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation. Please let us know if you require any support, and we'll work with you to meet your needs.

Quick Apply

Refine Your Search

technical account manager jobs in orem, ut

Technical Account Manager

Remote IT Operations Specialist

Technical Account Manager

Implementation Specialist (US Vehicles)

Onboarding Team Manager

Director, Data Science

Manager, Data Science & Modeling

AI Engineer - Innovation Lab

Senior Solutions Architect

Systems Administrator II

Senior, Project Manager

ITSM Change Manager

Engineering Manager

Corporate Account Manager (US)

IT Systems Administrator

Strategic Account Manager - Federal

Customer Success Manager

IT Coordinator I

Senior Manager, Customer Support

Advanced QA Engineer

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