Top 292 Patient representative Jobs in Orland Park Il

Patient Service Representative
Duly Health and Care —Orland Park, IL
- $15.10 - $22.70 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
5d
Patient Service Representative I Hospital- 0.8 Emergency (3rd Shift)
Advocate Aurora Health —Oak Lawn, IL
- $20.80 - $31.20 an hour
- Weekends as needed
- Hospital
- Medical office experience
- Basic math
Patient Svcs Rep (PSR) - Immediate Care Clinic (Orland Park)
Advocate Aurora Health —Orland Park, IL
- $19.80 - $29.70 an hour
- Full-time
- Internal Medicine
- High school diploma or GED
- 1 year
3h
Lead Patient Services Representative
Symetria Recovery —Palos Heights, IL
- $25 - $27 an hour
- 8 hour shift
- Up to 50% travel
- Psychiatry
- Addiction Medicine
- Continuing education credits
- Health insurance
Quick Apply
7d
Scheduler & Pre-Access Rep - Sleep Center Clinic
Advocate Aurora Health —Palos Heights, IL
- $20.80 - $31.20 an hour
- Weekends as needed
- Computer literacy
- Writing skills
- Basic math
1d
Patient Service Representative - PTOT - Lemont
Duly Health and Care —Lemont, IL
- $15.10 - $22.70 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
Patient Benefits Rep
Affiliated Oncologists —Orland Park, IL
- $20 - $27 an hour
- Full-time
- Microsoft Excel
- Surgery
- HIPAA
- Wellness program
- Commuter assistance
Patient Service Representative (PSR)- Family Medicine
Advocate Aurora Health —Westmont, IL
- $19.80 - $29.70 an hour
- Part-time
- High school diploma or GED
- 1 year
- Outpatient
1d
Patient Service Rep ICC Part time
Northwestern Memorial Healthcare —Oak Brook, IL
- $18.64 - $26.10 an hour
- Part-time
- Bilingual
- Background check
- High school diploma or GED
- Tuition reimbursement
- 401(k) matching
Quick Apply
6d
Patient Service Representative Urologic Gynecology Clinic
AHMG GLR Management JV Staff —Hinsdale, IL
- $17.47 - $27.94 an hour
- Full-time
- High school diploma or GED
- Clinic
- Ob/Gyn
- Paid parental leave
- Disability insurance
Patient Service Representative II
Silver Cross Hospital —Lemont, IL
- $18.70 - $23.38 an hour
- Part-time
- Hospital
- Word processing
- Mid-level
- Wellness program
- Health insurance
Patient Service Representative
Silver Cross Hospital —Lemont, IL
- $17.99 - $22.48 an hour
- Full-time
- Hospital
- Computer literacy
- High school diploma or GED
- Wellness program
- Health insurance
5d
Patient Service Representative- Behavioral Health
Duly Health and Care —Romeoville, IL
- $15.10 - $22.70 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
9h
Patient Service Rep (PSR) - Primary Care Clinic (Burbank)
Advocate Aurora Health —Burbank, IL
- $19.80 - $29.70 an hour
- Full-time
- Primary Care
- High school diploma or GED
- Clinic
3h
Imaging Authorization & Scheduling Specialist
Affiliated Oncologists —Orland Park, IL
- $20 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Wellness program
- Commuter assistance
Medical Records
Aperion Care Oak Lawn —Oak Lawn, IL
- Full-time
- Hospital
- English
- High school diploma or GED
Quick Apply
6d
Call Center/Patient Service Representative
TCA Health Inc. —Chicago, IL
- $17 - $22 an hour
- Part-time
- Spanish
- HIPAA
- English
Quick Apply
6d
Patient Services Representative-Primary Care Full Time Days
Northwestern Memorial Healthcare —Naperville, IL
- $18.84 - $24.49 an hour
- Full-time
- Background check
- Primary Care
- High school diploma or GED
- Tuition reimbursement
- 401(k) matching
Quick Apply
7d
Reimbursement Coordinator
Metro Infectious Disease Consultants —Burr Ridge, IL
- $85,000 - $90,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Typing
- Health insurance
- Dental insurance
Quick Apply
2d
Patient Access Representative
UChicago Medicine AdventHealth La Grange —La Grange, IL
- $16.97 - $27.15 an hour
- Part-time
- CPR Certification
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Disability insurance

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Patient Service Representative

Duly Health and Care -
Orland Park, IL

Quick Apply

Job Details

Full-time
$15.10 - $22.70 an hour
5 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Adoption assistance
Parental leave
Vision insurance
401(k) matching
Volunteer time off

Qualifications

Computer literacy
High school diploma or GED

Full Job Description

At Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do.

With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.

Position Highlights:

Patient Service Representative – Orland Park

Full-Time, 40 hours per week
Hours: Monday-Friday, hours vary
Location: Orland Park, Illinois
Minimal travel as needed.

Benefits:

Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
Access to a mental health benefit at no cost.
Employer provided life and disability insurance.
$5,250 Tuition Reimbursement per year.
Immediate 401(k) match.
40 hours paid volunteer time off.
A culture committed to community engagement and social impact.
Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

The Patient Service Representative serves as a key point of contact for patients, delivering exceptional customer service and ensuring smooth front desk operations. This role includes but is not limited to greeting and checking in patients, answering phones, scheduling appointments, collecting co-pays, outbound calling, referral management, and maintaining accurate records in the EPIC system. The Patient Service Representative helps create a welcoming and efficient environment that supports quality care and a positive patient experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Greets patients warmly and professionally during check-in, check-out, and appointment scheduling. Conducts regular lobby checks to maintain cleanliness and ensure patient comfort.
Serves as a key coordinator for provider schedules, optimizing appointment availability and resource capacity to improve patient access, reduce wait times, and support timely follow-ups.
Utilizes EPIC and other systems to accurately update patient demographics, verify insurance details, generate necessary forms, respond to emails, and ensure emergency contact information is properly documented.
Collects copayments and service fees, issues receipts, and reconciles daily financial transactions with accuracy and attention to detail.
Answers a multi-line phone system, takes detailed messages, routes inquiries, and makes outbound calls to schedule and confirm patient appointments.
Clearly communicates information about Duly clinical personnel to patients and other individuals.
Assists with scheduling follow-up and in-house Specialist referral appointments, ensuring patients are connected to appropriate services and specialists.
Participates actively in daily and weekly team huddles to share patient updates, workflow improvements, and operational insights.
Reviews performance dashboards daily to monitor key metrics in Scheduling & Access, Workflow, Patient Contact, and Satisfaction; identifies gaps to target and proactively escalates issues, suggests improvements, or adjusts workflows to drive results.
Maintains strict patient confidentiality and adheres to HIPAA standards in all interactions and documentation.
Monitors patient wait times and communicates delays with empathy and professionalism to enhance the patient experience.
Performs additional duties and special projects as assigned to support departmental goals and improve service delivery.

EDUCATION and / or CERTIFICATION/LICENSURE:

High School diploma or equivalent required

EXPERIENCE:

Minimum 1 year of experience in a medical office or clinical setting preferred
Prior experience in a receptionist or front desk role strongly preferred

KNOWLEDGE SKILLS AND ABILITIES:

Exceptional customer service skills and passion for serving others.
Outstanding verbal and written communication skills.
Proficiency in EPIC or similar EMR systems.
Knowledge of medical office procedures and insurance verification.
Skilled in operating phones, personal computers, software and other basic IT systems.
Proficient in Microsoft Office Suite products including Excel, Word and Outlook.
Detail-oriented with excellent organizational and time management skills.
Ability to handle sensitive information with discretion.
Positive, professional, collaborative, and adaptable attitude.

PHYSICAL AND MENTAL DEMANDS:

Ability to sit, stand, walk, bend, and stretch for extended periods
Vision must be correctable to 20/20; normal hearing required for phone communication
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

If you are committed to putting our patients first and helping shape the future of care, you belong at Duly.

The compensation for this role includes a base pay range of $15.10-$22.70/hour, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all employment decisions will be made by a person.

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Refine Your Search

patient representative jobs in orland park il

Patient Service Representative

Patient Service Representative I Hospital- 0.8 Emergency (3rd Shift)

Patient Svcs Rep (PSR) - Immediate Care Clinic (Orland Park)

Lead Patient Services Representative

Scheduler & Pre-Access Rep - Sleep Center Clinic

Patient Service Representative - PTOT - Lemont

Patient Benefits Rep

Patient Service Representative (PSR)- Family Medicine

Patient Service Rep ICC Part time

Patient Service Representative Urologic Gynecology Clinic

Patient Service Representative II

Patient Service Representative

Patient Service Representative- Behavioral Health

Patient Service Rep (PSR) - Primary Care Clinic (Burbank)

Imaging Authorization & Scheduling Specialist

Medical Records

Call Center/Patient Service Representative

Patient Services Representative-Primary Care Full Time Days

Reimbursement Coordinator

Patient Access Representative

I want to receive the latest job alert for patient representative in orland park il

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