Top 4 Bmw Jobs in Orlando, Fl

Customer Care Specialist
FIELDS BMW WINTER PARK —Winter Park, FL
- $17 an hour
- Full-time
- Dealership
- Computer literacy
- Computer skills
- Paid training
- Disability insurance
Warranty Booker
FIELDS BMW WINTER PARK —Winter Park, FL
- $18 an hour
- Full-time
- Dealership
- Mid-level
- High school diploma or GED
- Paid training
- Disability insurance
BMW Service Technician
FIELDS BMW WINTER PARK —Winter Park, FL
- Full-time
- ASE Certification
- Dealership
- Customer service
- Paid holidays
- Disability insurance
BMW Experienced Service Technician
FIELDS BMW SOUTH ORLANDO —Orlando, FL
- Full-time
- Customer service
- Computer literacy
- Mid-level
- Health savings account
- Disability insurance

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Customer Care Specialist

FIELDS BMW WINTER PARK -
Winter Park, FL

Apply Now

Job Details

Full-time
$17 an hour

Benefits

Paid training
Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
Opportunities for advancement
Life insurance

Qualifications

Computer literacy

Full Job Description

Fields BMW of Winter Park is seeking a positive team member to join our dynamic dealership to provide a luxury experience to both our internal and external customers! Our goal is to provide the best customer experience and create life-long relationships.

Being family owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five: Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization.

This full time opportunity in a fast-paced call center supporting multiple luxury auto dealerships and will have flexible scheduling with bonus potential for appointments scheduled.

Responsibilities

Tools & Systems: Dealership CRM systems, scheduling software, and call center platforms
Performance Metrics: Call quality, appointment accuracy, and customer satisfaction scores
Tools & Systems: Dealership CRM systems, scheduling software, and call center platforms

Inbound Calls

Schedule service appointments
Assist with alternate transportation needs
Answer basic service and pricing questions
Provide parts and labor pricing information
Coordinate recall appointments
Direct customers to the correct department

Outbound Calls

Perform friendly \"missed appointment\" service follow-up calls
Schedule recalls and tele-service
Contact customers regarding special parts orders

Qualifications

Excellent communication and active listening skills
A genuine passion for helping customers
Comfort with computers and the ability to learn new systems quickly
A positive attitude and a team-first mindset

What We Offer

Benefits: Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness and Sundays off.

Additionally

Supportive team environment that encourages growth and celebrates success
Opportunities for advancement within the Fields Auto Group
A culture built on respect, fairness, and open communication
The excitement of working with luxury automotive brands in a company that truly values people

Physical Demands: While performing the duties of this job, the employee is regularly required to sit, and talk or hear; frequently required to use hands to finger, handle or feel; occasionally required to stand, walk, reach with hands and arms; and stoop, kneel, crouch or crawl; must occasionally lift and/or move up to 20 pounds; specific vision abilities required by this job include close vision.

Apply Now

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bmw jobs in orlando, fl

Customer Care Specialist

Warranty Booker

BMW Service Technician

BMW Experienced Service Technician

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