Top 569 Customer advocate Jobs in Orlando, Fl

Subject Matter Expert (Temporary Contract)
IntouchCX —Altamonte Springs, FL
- $20 an hour
- Temporary
- Mid-level
- High school diploma or GED
- Analysis skills
- Dental insurance
- Paid time off
2d
Underwriting Specialist OR Executive Underwriter - Middle Market
Zurich Insurance Company Ltd. —Maitland, FL
- $75,000 - $165,000 a year
- Full-time
- Hybrid work
- Mid-level
- High school diploma or GED
- 1 year
3d
Customer Service Representative – Healthcare (Member Services Advocate)
Helpware —Orlando, FL
- $16 an hour
- Full-time
- Background check
- Microsoft Outlook
- Customer service
- Health insurance
- Paid time off
Quick Apply
7d
Client Advocate
greenpath, inc. —Orlando, FL
- $15.00 - $17.57 an hour
- Weekends as needed
- Remote
- Residential
- Organizational skills
- Typing
Quick Apply
Customer Success Specialist
ALTO USA LLC —Orlando, FL
- $60,000 - $72,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Driver's License
- Mileage reimbursement
- Disability insurance
Quick Apply
Customer Service Advocate
Christian Care Ministry —Orlando, FL
- From $19.65 an hour
- Full-time
- 18 years or older
- Word processing
- Computer literacy
- Paid parental leave
- Health savings account
9d
Member Services Agent
RUE GILT GROUPE —Orlando, FL
- $18 an hour
- Remote
- High school diploma or GED
- US work authorization
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Patient Advocate Part-Time
Ayr Wellness —Winter Park, FL
- Part-time
- High school diploma or GED
- Entry level
Quick Apply
12d
Universal Orlando In-Park Service Specialist
First National Bank of Omaha —Orlando, FL
- From $17 an hour
- Part-time
- High school diploma or GED
- US work authorization
- In-person
- Health savings account
- Disability insurance
Customer Service Rep
Waste Pro —Sanford, FL
- Computer literacy
- Residential
- Analysis skills
Quick Apply
4d
Customer Care Specialist
VAXCARE LLC —Orlando, FL
- Full-time
- Computer literacy
- Writing skills
- English
Quick Apply
Membership Service Advocate
Helpware —Orlando, FL
- $16 an hour
- Full-time
- Research
- Windows
- High school diploma or GED
Quick Apply
9d
Medicaid Enrollment & Intake Specialist
RSi —Orlando, FL
- $21.00 - $22.75 an hour
- Monday to Friday
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Specialist, Community Response
Heart of Florida United Way —Orlando, FL
- Part-time
- Remote
- Background check
- Spanish
- HIPAA
- Disability insurance
- Health insurance
Quick Apply
Patient Services Advocate (PSA) - Full-Time - Clermont
CareSpot Urgent Care —Clermont, FL
- Extended hours
- Background check
- Urgent Care
- 2 years
- Health insurance
- Dental insurance
Quick Apply
10d
Patient Services Advocate (PSA) - PRN- Apopka
CareSpot Urgent Care —Apopka, FL
- Extended hours
- Background check
- Urgent Care
- 2 years
- Health insurance
- Dental insurance
Quick Apply
Produce Associate
Sam's Club —Orlando, FL
- $17 - $25 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Shelter Services Advocate
Harbor House of Central Florida —Orlando, FL
- $18 an hour
- Clean driving record
- Microsoft Excel
- High school diploma or GED
Quick Apply
Part time Overnight Desk Manager
Marriott International, Inc —Orlando, FL
- $26.92 - $33.65 an hour
- Part-time
- No experience needed
- Hotel
- High school diploma or GED
12d
Membership Services Advocate
Helpware —Orlando, FL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
6d

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customer advocate jobs near orlando, fl

Subject Matter Expert (Temporary Contract)

IntouchCX -
Altamonte Springs, FL

Apply Now

Job Details

Temporary | Full-time
$20 an hour
2 days ago

Benefits

Dental insurance
Paid time off
Vision insurance
Opportunities for advancement

Qualifications

Customer communication
Employee relationship building
High school diploma or GED

Full Job Description

About IntouchCX
IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.

About the Job

The Subject Matter Expert (CSR2) plays a critical role within IntouchCX. The ideal candidate will provide front-line direction to our Customer Service Representatives, and ensure quality service is provided in every customer interaction.

This is a temporary 90-day contract position.

As Subject Matter Expert (CSR2), You Will…

Represent our client partners, and learn and maintain knowledge of client brand and philosophy, as well as promotions and processes
Be advocates and role models for our CSRs
Promote the professional and personal development of individual team members by administering call evaluation feedback, training needs, and career opportunity programs
Perform other duties as assigned

As Subject Matter Expert (CSR2), You Have…

High school diploma or equivalent (required)
2+ years experience in the call center and/or customer service industry
Experience in coaching and mentoring
Knowledge of call center systems, ACD/IVR and performance statistics
Ability to work a variety of shifts, including days, evenings, and holidays
Superior communication skills: Listening, verbal and written
Skills in MS Office programs (Word, Excel and PowerPoint)
Ability to type 30 WPM with accuracy
Possess leadership qualities such as critical thinking and problem solving to aid in overcoming difficult situations
Ability to build rapport with clients and interact with team members at various position levels
Engaging and successful communicator, speaker, and facilitator
Ability to develop employees through positive motivation
Strong analytical, problem solving and decision-making skills
Comfort with technology and frequent technological change
Adaptable to change and innovation
Act as a role model and exemplify behaviors in line with our cultural values
Possess exceptional time management, organizational and prioritization skills to complete work in a timely manner

IntouchCX is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact the Recruiting department and/or the Human Resources department. IntouchCX also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.

U.S Department of Labor Posters

Benefits of Working as a Subject Matter Expert…

Industry-leading medical, vision, and dental benefit plans paid by the employee + paid time off and sick time leave benefits (where applicable by legislation)
Amazing career growth opportunities

Apply Now

Refine Your Search

customer advocate jobs in orlando, fl

Subject Matter Expert (Temporary Contract)

Underwriting Specialist OR Executive Underwriter - Middle Market

Customer Service Representative – Healthcare (Member Services Advocate)

Client Advocate

Customer Success Specialist

Customer Service Advocate

Member Services Agent

Patient Advocate Part-Time

Universal Orlando In-Park Service Specialist

Customer Service Rep

Customer Care Specialist

Membership Service Advocate

Medicaid Enrollment & Intake Specialist

Specialist, Community Response

Patient Services Advocate (PSA) - Full-Time - Clermont

Patient Services Advocate (PSA) - PRN- Apopka

Produce Associate

Shelter Services Advocate

Part time Overnight Desk Manager

Membership Services Advocate

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