Top 174 Guest service coordinator Jobs in Orlando, Fl

Guest Experience Coordinator
Orlando Informer —Orlando, FL
- $20.50 - $24.00 an hour
- Weekends as needed
- Remote
- Marketing
- Mid-level
- High school diploma or GED
- Paid holidays
- Dental insurance
Quick Apply
7d
Orlando Airport - VIP Greeter & Transportation Coordinator
IW Group, LLC —Orlando, FL
- $30 an hour
- Part-time
- English
- Front desk
- In-person
Quick Apply
2d
Resident Lifestyle Coordinator - Melbourne, FL R0198378 City Office Orlando Orlando, Florida Full time
Greystar —Orlando, FL
- Email
- Office
- Fair chance
- Entry level
- Paid parental leave
- Paid holidays
4d
PBX & Reservations Coordinator
Courtyard by Marriott Lake Buena Vista —Orlando, FL
- Part-time
- Background check
- Sales
- Office
- 401(k)
- Paid time off
Quick Apply
Brokerage Coordinator
Cushman & Wakefield —Orlando, FL
- $27.46 - $32.31 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
2d
Front Desk Coordinator
Hilton Grand Vacations —Orlando, FL
- Weekends as needed
- Inventory management
- Computer literacy
- Hotel
- Employee stock purchase plan
- Health insurance
11d
HR Coordinator
Grand Bohemian Orlando —Orlando, FL
- Full-time
- Background check
- Pass drug screening
- Hotel
- Health insurance
- Dental insurance
5d
Rooms, F&B & GM Administrative Operations Coordinator
Hyatt Regency Grand Cypress —Orlando, FL
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
2d
Sales Coordinator
Spark by Hilton Orlando Universal Blvd —Orlando, FL
- $20.82 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Office
Quick Apply
Guest Service Coordinator
Headquarter Hyundai —Sanford, FL
- Weekends as needed
- Background check
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Member Engagement Coordinator, Downtown Orlando YMCA Family Center
YMCA of Central Florida —Orlando, FL
- Weekends as needed
- Background check
- High school diploma or GED
- Ability to sit for extended periods
Quick Apply
5d
Client Experience Coordinator
PeopleFirst Healthcare —Clermont, FL
- Full-time
- Background check
- Skilled nursing facility
- Mid-level
Quick Apply
Group Housing Coordinator
Marriott International, Inc —Kissimmee, FL
- $23 an hour
- Full-time
- Sales
- Hotel
- High school diploma or GED
Customer Relations Coordinator
MVC Orlando Sales Office —Orlando, FL
- Weekends as needed
- Ability to walk for extended periods
- Pass drug screening
- Hotel
- Health insurance
- Dental insurance
2d
Coordinator RO Business Operations
Hilton Grand Vacations —Orlando, FL
- Full-time
- Microsoft Excel
- Research
- Mid-level
- Health insurance
- Dental insurance
Sales Coordinator
Marriott International, Inc —Kissimmee, FL
- $23 an hour
- Full-time
- Office
- Hotel
- High school diploma or GED
Channel Content Coordinator
NDM Hospitality Services —Kissimmee, FL
- Full-time
- Microsoft Excel
- Inventory management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Human Resources Coordinator
Marriott International, Inc —Kissimmee, FL
- $22 an hour
- Full-time
- In person
- Hotel
- High school diploma or GED
- Typing
Patient Representative Coordinator
GUIDEWELL SANITAS I LLC —Orlando, FL
- Weekends as needed
- Spanish
- Computer literacy
- English
Quick Apply
9d
Inventory Control Coordinator
SeaWorld Parks & Entertainment —Orlando, FL
- Part-time
- 18 years or older
- Computer literacy
- Basic math

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Guest Experience Coordinator

Orlando Informer
Orlando, FL

Quick Apply

Job Details

Full-time
$20.50 - $24.00 an hour
7 days ago

Benefits

Paid holidays
Unlimited paid time off
Dental insurance
401(k) 6% Match
Vision insurance
401(k) matching
Life insurance

Qualifications

Live chat
Email customer support
Texting/chatbox tools
Client inquiry handling
High school diploma or GED
Customer service through social media
Customer engagement
Client interaction via phone calls

Full Job Description

Orlando Informer is reshaping what’s possible in theme-park hospitality. We create distinctive experiences and lifelong memories for visitors from around the world. We’re looking for an empathetic, resourceful guest-service professional to help us make every interaction exceptional.

Founded in 2011, Orlando Informer is a theme-park vacation-planning company that helps millions of people each year plan better visits to Orlando’s biggest destinations. Since 2015, our signature private events, the Orlando Informer Meetup, have given thousands of guests after-hours access and unique experiences at their favorite theme parks. Orlando Informer is also an authorized retailer of theme-park tickets and hotel stays.

About the role

We’re looking for a guest-service champion who anticipates needs, solves problems thoughtfully, and finds creative ways to surprise and delight our guests.

You’ll support guests throughout their experience with Orlando Informer, from answering questions and helping them plan to resolving concerns when something doesn’t go as expected. You’ll approach every interaction with empathy, sound judgment, attention to detail, and a genuine desire to help.

Exceptional written and verbal communication is essential. You should be comfortable adapting your approach across multiple channels while keeping every interaction personal, clear, and consistent with the Orlando Informer brand.

Orlando Informer is a small, nimble, remote-first company, so you’ll have opportunities to contribute across the business and help shape how we serve our guests.

What you’ll do

Answer questions, provide guidance, and resolve guest concerns related to the Orlando Informer Meetup, theme-park admission products, and hotel bookings.
Communicate with guests across telephone, live chat, text, email, Instagram, Facebook, and X.
Anticipate potential guest service issues and address them before they become problems.
Develop and execute thoughtful surprise-and-delight opportunities.
Provide personalized communication and experiences that show guests they are known and valued.
Identify opportunities to improve internal processes and guest-facing self-service resources.
Moderate and engage with our social-media communities, reinforcing our brand and providing meaningful value to readers.
Collaborate across the company and take on other responsibilities as needed.

Requirements

- At least two years of direct guest-service experience. Experience with a nationally recognized customer-service brand is preferred.
- A genuine commitment to hospitality and creating memorable guest experiences.
- Exceptional written and verbal communication skills.
- Empathy, sound judgment, and a calm, solutions-oriented approach to resolving concerns.
- Strong organizational skills, close attention to detail, and the ability to manage competing priorities.
- The initiative to anticipate guest needs and identify opportunities to improve their experience.
- Confidence communicating across telephone, live chat, text, email, and social media.
- A deep knowledge of and passion for Central Florida’s theme parks.
- A high school diploma or GED. A degree, or current enrollment in a degree program, in hospitality, English, marketing, communications, or a related field is preferred.

Availability requirements

- This is a remote position, but Florida residency is required.
- Availability five out of seven days per week, including Saturdays and Sundays. Occasional evening work may be necessary based on business needs.
- Full, in-person availability is required during Orlando Informer Meetup weekends.
- All-day availability is required for our currently announced 2026 OI Meetup dates: November 13–14; December 3–5, 10–12, and 16–18.

Benefits

$20.50–$24.00 per hour
Health, vision, dental, and life insurance
In addition to 10 paid holidays, all full-time employees are eligible for our unlimited paid time off policy

6% company-matched 401(k) plan
Orlando theme-park access
During the interview process, ask us about ways we have rewarded our team in the past.

Quick Apply

Refine Your Search

guest service coordinator jobs in orlando, fl

Guest Experience Coordinator

Orlando Airport - VIP Greeter & Transportation Coordinator

Resident Lifestyle Coordinator - Melbourne, FL R0198378 City Office Orlando Orlando, Florida Full time

PBX & Reservations Coordinator

Brokerage Coordinator

Front Desk Coordinator

HR Coordinator

Rooms, F&B & GM Administrative Operations Coordinator

Sales Coordinator

Guest Service Coordinator

Member Engagement Coordinator, Downtown Orlando YMCA Family Center

Client Experience Coordinator

Group Housing Coordinator

Customer Relations Coordinator

Coordinator RO Business Operations

Sales Coordinator

Channel Content Coordinator

Human Resources Coordinator

Patient Representative Coordinator

Inventory Control Coordinator

I want to receive the latest job alert for guest service coordinator in orlando, fl

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