Top 13 Help desk analyst Jobs in Orlando, Fl

Help Desk Analyst I
Lakewood Regional Support Bldg —Orlando, FL
- Weekends as needed
- Windows
- Microsoft Office
- High school diploma or GED
Quick Apply
1d
Help Desk Analyst II
Lakewood Regional Support Bldg —Orlando, FL
- Weekends as needed
- Mid-level
- Windows
- High school diploma or GED
Quick Apply
1d
Epic Products Analyst, Lead - Healthy Planet
Orlando Health —Orlando, FL
- Full-time
- Remote
- Computer Science
- System design
- High school diploma or GED
13d
Epic Products Analyst, Lead - Healthy Planet
Baptist Health —Orlando, FL
- Full-time
- Remote
- Computer Science
- System design
- High school diploma or GED
13d
eClinicalWorks (eCW) Analyst
Central Florida Rheumatology Consultants LLC —Lake Mary, FL
- $65,000 - $85,000 a year
- Full-time
- Hybrid work
- HIPAA
- 3 years
- High school diploma or GED
Quick Apply
6d
Epic Products Analyst, Lead - Healthy Planet
Bayfront Health —Orlando, FL
- Full-time
- Remote
- Computer Science
- System design
- High school diploma or GED
13d
Epic Products Analyst, Sr - Cupid
Baptist Health —Orlando, FL
- Full-time
- Computer Science
- High school diploma or GED
- Senior level
- Paid parental leave
- Loan repayment program
ERP Systems Analyst
Wiginton Corp —Sanford, FL
- $55,000 - $80,000 a year
- Full-time
- 5 years
- SharePoint
- Senior level
- Employee stock ownership plan
Quick Apply
Epic Products Analyst, Sr - Cupid
Bayfront Health —Orlando, FL
- Full-time
- Computer Science
- High school diploma or GED
- Senior level
- Paid parental leave
- Loan repayment program
IT Services Supervisor – Endpoint Management
WithumSmith+Brown —Orlando, FL
- $90,000 - $115,000 a year
- Full-time
- Computer science
- Computer Science
- 8 years
Quick Apply
1d
Senior Workday Finance ERP Analyst
AdventHealth Corporate —Altamonte Springs, FL
- $83,699.48 - $155,693.55 a year
- Full-time
- Background check
- Microsoft Excel
- Oracle
- Paid parental leave
- Disability insurance

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Help Desk Analyst II
Lakewood Regional Support Bldg —Orlando, FL
Follow up on all pending support calls to ensure solution and ticket closure. Bachelor's degree Information Technology or related field.
Quick Apply
1d

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Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
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Help Desk Analyst 2 [must have Citrix and VDI] - Madison County, OH/On-Site
Software Technology Inc —Madison County, OH
Manage clients or their own company Citrix systems, VDI and its other technologies. The engineer is responsible for taking care of all the administration tools…
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Help Desk Analyst I

Lakewood Regional Support Bldg -
Orlando, FL

Quick Apply

Job Details

Full-time
1 day ago

Qualifications

High school diploma or GED

Full Job Description

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our ”power of we” culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

We offer excellent benefits and perks including one free meal per shift and free theme park access.
We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
We invest in training and development opportunities for all team members.
We promote social responsibility by being a good neighbor in the community.
We care for you, just as we care for others.

Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

About Lakewood Regional Support

Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications.

What We're Looking For:

A Team Member who cares about the guest and team member experience and is commitment to maintaining our hotel/resort property at the highest level of safety and comfort.

Who You Are:

Knowledge and understanding of computer software to include Windows 11, MS Office 2024 and general computer and technology operations.
Understands networks - wired and wireless
Effective communicator and highly organized
Enjoys solving problems
Values providing a high level of service in both the front and back of the house
Veterans and military spouses encouraged to apply

What You'll Do:

Support team members request and issue via chat, email, phone, or in person.
Provide appropriate information for problem solving to assist team members.
Follow up on all pending support calls to ensure solution and ticket closure.
Remotely access systems to resolve team members issues.
Communicate issues and problems reported to the Technology Department and escalate to Helpdesk Managers or the appropriate system management representative.
Attends all required departmental/helpdesk meetings/training.
Reports any anomalies to the appropriate system management representative as they arise.
Hardware and software installation, such as network printers or approved programs.
Maintains PC and peripheral devices necessary to ensure the operation, availability and security or network and computer systems.
Duties requires traveling amongst all Loews Hotel/Resorts and Support/Laundry Centers for Orlando/ Apopka properties.
Provide basic to intermediate network information to resolve network issue.
Other duties as assigned.
Support for IPTV
VDI Helpdesk support

Your Experience Includes:

One years of experience as a Helpdesk Technician (Hospitality a plus)
Knowledge and understanding computer software to include Windows 11, MS Office 2021/O365 and general computer and technology operations.
Able to work flexible schedule, including weekends, holidays, and nightshift.
High School Diploma or Equivalent is required.
Bachelor's degree Information Technology or related field. (Preferred)
Two or more years' experience as a Helpdesk Technician (Hospitality a plus). (Preferred)
two or more Information Technology related certifications. (Preferred)

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Quick Apply

Refine Your Search

help desk analyst jobs in orlando, fl

Help Desk Analyst I

Help Desk Analyst II

Epic Products Analyst, Lead - Healthy Planet

Epic Products Analyst, Lead - Healthy Planet

eClinicalWorks (eCW) Analyst

Epic Products Analyst, Lead - Healthy Planet

Epic Products Analyst, Sr - Cupid

ERP Systems Analyst

Epic Products Analyst, Sr - Cupid

IT Services Supervisor – Endpoint Management

Senior Workday Finance ERP Analyst

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