Top 84 Help desk support Jobs in Orlando, Fl

Clinical Service Desk-Helpdesk-REMOTE-US
NTT DATA —Orlando, FL
- $20 - $25 an hour
- Weekends as needed
- Remote
- Writing skills
- English
- Mid-level
- Health savings account
- AD&D insurance
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IT Helpdesk Analyst
Acrisure Mortgage, LLC —Orlando, FL
- From $52,000 a year
- Weekends as needed
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
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7d
IT Support Specialist
BAE Systems OneArc USA, Inc —Orlando, FL
- Computer science
- Computer Science
- Bachelor of Science
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Help Desk Specialist I – Tier 1
Chronos Operations, LLC —Orlando, FL
- Up to $17 an hour
- Weekends as needed
- Remote
- Windows
- High school diploma or GED
- Bachelor's degree
1d
Office Administrator
Orkin —Orlando, FL
- $18.00 - $27.84 an hour
- Full-time
- Sales
- Computer literacy
- Office
- Employee stock purchase plan
- Paid holidays
7h
Data Center Support Technician
Atlantic.Net —Orlando, FL
- $18 - $23 an hour
- Weekends as needed
- Mid-level
- 1 year
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IT Client Support Specialist I (TEMP)
University of Central Florida —Lake Nona, FL
- $20.29 - $24.86 an hour
- Full-time
- Mid-level
- High school diploma or GED
- University
- Paid time off
6d
Junior System Administrator & Helpdesk Technician
Empire Management Group, Inc. —Kissimmee, FL
- Computer science
- Computer Science
- Office
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Customer Rep - Call Center - Remote
Deposita™, An Allied Universal® Company —Orlando, FL
- $17 - $18 an hour
- Full-time
- Remote
- Spanish
- Computer science
- Computer Science
- AD&D insurance
- Paid holidays
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12d
IT level 1 Support
Starling Chevrolet —Orlando, FL
- $45,000 - $68,000 a year
- Full-time
- Mid-level
- Windows
- Driving
- Health insurance
- Dental insurance
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17h
IT SYSTEMS SPECIALIST I
Phoenix Logistics, LLC —Orlando, FL
- Research
- Mid-level
- High school diploma or GED
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IT Help Desk Technician
Enterfusion —Orlando, FL
- $48,000 - $65,000 a year
- Full-time
- Azure
- Office
- Windows
- Disability insurance
- Health insurance
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IT Support Specialist
Florida Middle District Court —Orlando, FL
- $59,732 - $97,098 a year
- Microsoft Outlook
- Mid-level
- Office
Integration & IT Support Specialist
Bluedrop USA —Orlando, FL
- From $70,000 a year
- Full-time
- System design
- Research
- Mid-level
- Health insurance
- Dental insurance
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Member Experience Professional I - Contact Center
Partners Federal Credit Union —Orlando, FL
- $19.00 - $27.17 an hour
- Full-time
- Writing skills
- High school diploma or GED
- Quality control
- Health insurance
- Dental insurance
6d
IT Help Desk Tier 1 - Bilingual
DEX Imaging —Orlando, FL
- Full-time
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
ACE Account Service Desk Specialist (Tier II – ASD)
Aretec Inc —Orlando, FL
- Weekends as needed
- Remote
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Support Engineer L1
Brenntag North America LLC —Orlando, FL
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Paid parental leave
- Health insurance
Quick Apply
IT Support Specialist
Tavistock US —Orlando, FL
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Help Desk Support Technician
Carrier Enterprise —Orlando, FL
- Full-time
- Bilingual
- Office
- Residential
- Health savings account
- Paid holidays
Quick Apply

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help desk support jobs near orlando, fl

Clinical Service Desk-Helpdesk-REMOTE-US

NTT DATA -
Orlando, FL

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Job Details

$20 - $25 an hour

Benefits

Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

High school diploma or GED

Full Job Description

Company Overview:
Req ID: 382793
NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

Job Description:
Job Description:

All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on business requirements.

NTT DATA Services is committed to improving patient outcomes by creating efficiencies across the healthcare ecosystem. A recognized leader in the healthcare space, the company delivers targeted segment solutions including patient engagement, predictive analytics, healthcare cloud hosting, integration and interoperability, clinical and claims application implementation, revenue cycle management and policy administration, in addition to core managed infrastructure, application and business process services. Clients include more than 1,800 hospitals, 2,200 long-term care facilities, 225 acute care facilities, 43,000 clinicians, 1,000 physician practices and 50 insurance providers in support of 65 million policy holders.

Job Responsibilities Include:

This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This is a call center environment in which we support our customers 24x7x365

All candidates will have to be shift flexible. Shift work is required including nights, weekends, and/or holidays. Account specific training is conducted during day shift hours, regardless of assigned shift.

Respond to incoming service desk calls from healthcare customers regarding the clinical aspects of various clinical applications such as Epic, Cerner, McKesson and Meditech. Incidents may include, but are not limited to workflow issues, application errors, user access, and functionality
Track and document the appropriate comments, and close or escalate the incident tickets and related issues in a timely manner
Responsible for driving resolution of incidents on a 24/7 desk
Read text on computer screens for the duration of the shift
Remain at designated workspace and in the phone queue for an 8 to10-hour period with scheduled breaks
Ensure a quiet, private workspace with high speed, wired internet
Travel up to 10% of the time, if required
Lift up to 25 lbs. if needed for equipment setup
Have a working cell phone for manager communication and Two-Factor Authentication

Preferred Qualifications:

Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and technical troubleshooting experience (i.e., 2 years of work experience and 2 years of technical education)
Minimum of 1 year of technical troubleshooting experience
High school diploma or equivalent required
Preferred Skills:
Experience in a call center environment
Demonstrate a service philosophy in all interactions with clinicians and colleagues
Effective communication and interpersonal skills
Proficient typing and English language skills (both verbally and in writing)
Strong listening capabilities to fully understand caller's needs / requests
Exceptional ability to work optimally in a fast-paced environment

Basic Qualifications

Minimum 1 year Healthcare-Healthcare Systems-Customer Service

This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc., or its subsidiaries. Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.
NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this remote role is $20 to $25/hourThis range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.
This position may also be eligible for incentive compensation based on individual and/or company performance.
This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

About NTT DATA:

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this remote role is $20 to $25/hour. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.
This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally-required benefits
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Refine Your Search

help desk support jobs in orlando, fl

Clinical Service Desk-Helpdesk-REMOTE-US

IT Helpdesk Analyst

IT Support Specialist

Help Desk Specialist I – Tier 1

Office Administrator

Data Center Support Technician

IT Client Support Specialist I (TEMP)

Junior System Administrator & Helpdesk Technician

Customer Rep - Call Center - Remote

IT level 1 Support

IT SYSTEMS SPECIALIST I

IT Help Desk Technician

IT Support Specialist

Integration & IT Support Specialist

Member Experience Professional I - Contact Center

IT Help Desk Tier 1 - Bilingual

ACE Account Service Desk Specialist (Tier II – ASD)

IT Support Engineer L1

IT Support Specialist

Help Desk Support Technician

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