Top 6 Helpdesk specialist Jobs in Orlando, Fl

IT Helpdesk Analyst
Acrisure Mortgage, LLC —Orlando, FL
- From $52,000 a year
- Weekends as needed
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
6d
IT Support Specialist
Tavistock US —Orlando, FL
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Integration & IT Support Specialist
Bluedrop USA —Orlando, FL
- From $70,000 a year
- Full-time
- System design
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Support Specialist
BAE Systems OneArc USA, Inc —Orlando, FL
- Computer science
- Computer Science
- Bachelor of Science
Quick Apply
Senior IT Support Specialist
MC Consultants, Inc. —Altamonte Springs, FL
- $25 - $31 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Quick Apply
IT SYSTEMS SPECIALIST I
Phoenix Logistics, LLC —Orlando, FL
- Research
- Mid-level
- High school diploma or GED
Quick Apply

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Help Desk Analyst
GrayRobinson, P.A. —Orlando, FL
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues.
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IT Support Specialist - FTE/Direct hire - Columbus, OH - Onsite (local candidates only) - W2 only
Stafford Technology —Columbus, OH
Previous *helpdesk, desktop support, field support, or IT support experience*. Construction, trades, or field-service industry experience.
$55,000 - $60,000 a year
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5d
IT Support Specialist II
THE VILLAGE NETWORK —Columbus, OH
Associate or bachelor’s degree in an information technology related field. Provides technical support and guidance to end users, resolving issues in…
$60,000 - $65,000 a year

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helpdesk specialist jobs near orlando, fl

IT Helpdesk Analyst

Acrisure Mortgage, LLC -
Orlando, FL

Quick Apply

Job Details

Full-time
From $52,000 a year
6 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Windows
IT infrastructure
Productivity software support
Desktop applications
Productivity software

Full Job Description

Acrisure Mortgage is seeking a dedicated and knowledgeable Helpdesk Analyst to join our IT support team. The ideal candidate will be responsible for providing exceptional technical support to our users, ensuring that all hardware and software issues are resolved efficiently. This role requires strong customer service skills, a solid understanding of IT infrastructure, and the ability to troubleshoot various operating systems and applications.

Duties

Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing system
Provide front-line support for Windows systems, Microsoft Office 365, and commonly used applications
Assist with Active Directory tasks, including password resets
Troubleshoot hardware and software issues on desktops, laptops, printers, and mobile devices
Support basic networking issues, including Wi-Fi and VPN connectivity
Assist with user device setup
Escalate unresolved issues to the appropriate technical staff or departments
Maintain accurate records of issues, troubleshooting steps, and resolutions in the ticketing system
Participate in weekend coverage on a rotating schedule
Assist with general IT maintenance tasks, inventory tracking, and updates

Qualifications:

Must be within a commutable distance of our Downtown Orlando office at 189 South Orange Ave. Suite 970, Orlando, FL 32801
Must be willing to participate in a rotating weekend coverage schedule
Previous experience in a helpdesk, IT support, or technical support role preferred
Working knowledge of Windows, Microsoft Office 365, and common business applications
Strong customer service and communication skills
Strong attention to detail and ability to accurately document issues and resolutions

If you are passionate about technology and enjoy helping others resolve their technical challenges, we encourage you to apply for this exciting opportunity as a Helpdesk Specialist!

Acrisure Mortgage is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace. Applicants must complete all interviews without the use of AI or automated tools.

Pay: From $52,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

helpdesk specialist jobs in orlando, fl

IT Helpdesk Analyst

IT Support Specialist

Integration & IT Support Specialist

IT Support Specialist

Senior IT Support Specialist

IT SYSTEMS SPECIALIST I

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