Top 70 Learner services representative Jobs in Orlando, Fl

Customer Service Representative
MasterBrand, Inc. —Orlando, FL
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Outside Sales Representative
Snap-on Inc —Orlando, FL
- $50,000 a year
- Full-time
- Dealership
- Mid-level
- Communication skills
- Employee stock purchase plan
- Health insurance
Entry-Level Sales Representative - $20-40k in 3-4 Months
Protek Pest and Lawn —Orlando, FL
- $75,000 - $150,000 a year
- Full-time
- 18 years or older
- US work authorization
- Reliable transportation
- Employee discount
- Flexible schedule
Quick Apply
14d
Client Services Representative/Receptionist
B.E.S.T. VETS Animal Hospital —Sanford, FL
- $14.50 - $16.50 an hour
- Temporary
- In person
- Bilingual
- Customer service
- Maintenance
- Paid time off
- Flexible schedule
Quick Apply
4d
Full-Time Day Custodian at Renaissance Charter School at Goldenrod
RED APPLE SERVICES LLC —Orlando, FL
- Overtime
- Classroom
- High school diploma or GED
- Travel
Paraprofessional
Renaissance Charter at Chickasaw Trail —Orlando, FL
- Overtime
- Classroom
- Microsoft Outlook
- Working with individuals with disabilities
Full-Time Night Custodian
RED APPLE SERVICES LLC —Kissimmee, FL
- Overtime
- Classroom
- Sanitation
- Office
Sales Associate - Orlando, Florida - Communications
Stryker —Orlando, FL
- $65,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Operating room
- Health savings account
- AD&D insurance
Associate Store Manager
Calvin Klein —Orlando, FL
- Full-time
- Merchandising
- Mid-level
- Office
- Paid holidays
- Disability insurance
Endoscopy - Sales Associate - Orlando, FL
Stryker —Orlando, FL
- $65,000 a year
- Full-time
- OSHA
- Mid-level
- Operating room
- Health savings account
- AD&D insurance
Curriculum Resource Teacher
Renaissance Charter at Crown Point —Ocoee, FL
- Overtime
- Background check
- School experience
- Classroom
Assistant Principal
Renaissance Charter at Chickasaw Trail —Orlando, FL
- Overtime
- Background check
- School experience
- Working with individuals with disabilities
Inside Sales Customer Service Representative for Appliance Air Conditioning Plumbing Electrical and Home Improvement Products
Property Maintenance Partners —Kissimmee, FL
- Full-time
- Writing skills
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Care Coordinator
Positive Behavioral Solutions, LLC —Altamonte Springs, FL
- $15 - $17 an hour
- Full-time
- Bilingual
- Spanish
- Customer service
- Health insurance
- Paid time off
Quick Apply
7d
Assistant Principal
Renaissance Academy of Arts & Sciences —Kissimmee, FL
- Overtime
- Background check
- School experience
- Working with individuals with disabilities
Deputy Director - Central Florida
Charter Schools USA —Orlando, FL
- Overtime
- School experience
- 5 years
- Bachelor's degree
14d
Elem-Middle Physical Educ
Renaissance Charter School at Goldenrod —Orlando, FL
- Overtime
- Classroom
- Microsoft Excel
- Working with individuals with disabilities
Mid Market Sales Executive
ADP —Orlando, FL
- Full-time
- Hybrid work
- Military
- Mid-level
- Mentoring
- Paid time off
- Benefits from day one
AT - Contract Specific CDL Program Director
Ancora Education —Orlando, FL
- $60,000 - $65,000 a year
- Full-time
- School experience
- DOT physical examination
- CDL
Quick Apply
10d
Kindergarten Teacher
Renaissance Charter School at Goldenrod —Orlando, FL
- Overtime
- Background check
- School experience
- Classroom

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learner services representative jobs near orlando, fl

Customer Service Representative

MasterBrand, Inc. -
Orlando, FL

Quick Apply

Job Details

Full-time

Qualifications

High school diploma or GED

Full Job Description

For more than 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. We are the #1 manufacturer of residential cabinets in North America, and our associates produce the most comprehensive portfolio of superior cabinetry products for the kitchen, bath and other parts of the home. Come see why our associates love working at MasterBrand.

Job Description:

The Rep, Builder Field Customer Service owns the end-to-end customer service lifecycle for service and warranty orders, serving as the primary point of contact to diagnose issues, prescribe corrective actions, and drive timely resolutions. This role ensures seamless alignment between customers and homeowners, MasterBrand field teams, Installers, and Service Technicians, orchestrating schedules, parts staging, and follow-up to deliver exceptional outcomes. Success is measured by outstanding customer satisfaction, rapid response times to builders, high data accuracy in the ordering platform and Salesforce, on-time appointment completion, and a sustained reduction in repeat service visits.

Responsibilities:

Respond to all customer inquiries (phone, email, web) within 8 business hours and log communication in Salesforce.
Provide clear, concise status updates including scopes of work and schedule service dates to customers and internal stakeholders until issue resolution.
Create and maintain service work orders and warranty appointments in Salesforce with full, accurate documentation including scopes of work and required parts.
Check warranty calendar availability, schedule appointments, confirm technician assignments, and update calendar entries and work orders to reflect changes.
Proactively collect and track construction schedules from superintendents via phone, email, or website; update Salesforce to reflect real-time schedule changes.
Coordinate appointment windows to minimize disruptions and avoid rework or missed visits.
Close out service work orders in Salesforce after verifying completion, parts used, labor time, and customer sign-off.
Track and resolve incomplete services, warranty claims, quality inspection items, and installer debriefs to ensure first-time fix rate improvement.
Triage customer concerns, diagnose root causes using product knowledge and technician feedback, recommend corrective actions, and schedule follow-up service when required.
Escalate complex or recurring issues to Supervisor or Builder with recommended mitigation steps.
Confirm parts availability, stage parts for technicians, and coordinate with Team to avoid delays.
Monitor parts usage trends and report shortages/Damages/Incorrect parts/Backorders to management
Serve as the primary liaison between Field Service Representative, Sales, Builder, and Subcontractors to set expectations and share critical updates.
Participate in daily alignment meetings to track performance trends while working on resolutions/countermeasures.
Collaborate meetings between field subcontractors and office to ensure alignment and process adherence/trust.
Accurately enter customer orders and quotes into designated systems and ensure timely communication to Customer once processed.
Build deep knowledge of MasterBrand products and procedures; identify recurring issues and recommend process or product improvements.

Success metrics and targets

Customer response expectation: 100% of inbound customer contacts responded to within 8 business hours.
First-time fix rate: Increase first-time service resolution.
Data accuracy: Maintain >99% accuracy on Salesforce/BCS work orders and schedule entries.
Repeat visits reduction: Reduce repeat service trips.

Qualifications

High school diploma or GED equivalent minimally required.
2–5 years in customer service, field service coordination, or warranty operations; experience in construction or builder-facing environments preferred.
Proficient with Microsoft Word, Outlook, and Excel; experience with Salesforce and AS400 preferred.
Regular field visits and customer coordination while building relationships through delivering on time and complete.
Excellent written and verbal communication; able to present information clearly to customers and internal partners.
Proven ability to multi-task, meet deadlines, and manage competing priorities in a fast-paced environment.
Ability to diagnose practical problems, adapt standardized procedures to variable field conditions, and propose workable solutions.
Comfortable calculating prices, service timeframes, and basic percentages.
Calm under pressure, detail-oriented, self-starter, a continuous learner, trusted Associate and Team player.

Equal Employment Opportunity

MasterBrand Cabinets LLC is an equal opportunity employer. MasterBrand Cabinets LLC’s policy is not to discriminate against any applicant or employee based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, military status, sexual orientation, genetic history or information, or any other basis protected by federal, state or local laws. MasterBrand Cabinets LLC also prohibits harassment of applicants or employees based on any of these protected categories. It is also MasterBrand Cabinets LLC’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Reasonable Accommodations

MasterBrand Cabinets LLC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and wish to discuss potential accommodations related to applying for employment, please contact us at [email protected].

Quick Apply

Refine Your Search

learner services representative jobs in orlando, fl

Customer Service Representative

Outside Sales Representative

Entry-Level Sales Representative - $20-40k in 3-4 Months

Client Services Representative/Receptionist

Full-Time Day Custodian at Renaissance Charter School at Goldenrod

Paraprofessional

Full-Time Night Custodian

Sales Associate - Orlando, Florida - Communications

Associate Store Manager

Endoscopy - Sales Associate - Orlando, FL

Curriculum Resource Teacher

Assistant Principal

Inside Sales Customer Service Representative for Appliance Air Conditioning Plumbing Electrical and Home Improvement Products

Care Coordinator

Assistant Principal

Deputy Director - Central Florida

Elem-Middle Physical Educ

Mid Market Sales Executive

AT - Contract Specific CDL Program Director

Kindergarten Teacher

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