Top 151 Service desk supervisor Jobs in Orlando, Fl

Front Desk Supervisor
TownePlace Suites Orlando Southwest —Orlando, FL
- Weekends as needed
- Mid-level
- Hotel
- 1 year
Front Desk Supervisor
Westgate Resorts —Orlando, FL
- $18.50 - $19.50 an hour
- Overnight shift
- Mid-level
- Ability to climb stairs
- Team management
- Paid holidays
- Health insurance
Front Desk Supervisor
Courtyard by Marriott Orlando Downtown —Orlando, FL
- Weekends as needed
- Mid-level
- Hotel
- Ability to lift 50 pounds
- Free parking
- Disability insurance
5d
Front Desk Supervisor
DASKK Orlando Hotel near Universal Blvd, an Ascend Collection Hotel —Orlando, FL
- Overtime
- Mid-level
- 3 years
- Hotel
Quick Apply
5d
Front Desk Supervisor - Lake Nona
Pet Paradise Resort —Orlando, FL
- $16.50 an hour
- Weekends as needed
- Sales
- Maintenance
- Mid-level
- Paid training
- Health insurance
Quick Apply
Regional Technical Service Representative - Southeast Region
New Way Trucks —Florida
- Full-time
- Schematics
- Dealership
- 5 years
Quick Apply
Real Estate Paralegal
Dean Mead —Orlando, FL
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
Quick Apply
Dispatcher
Guardian Fleet Services —Orlando, FL
- Weekends as needed
- Computer literacy
- English
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
Guest Service Supervisor
Drury Hotels Company LLC —Orlando, FL
- Up to $3,200 a year
- Weekends as needed
- Sales
- English
- Mid-level
- Health insurance
- Dental insurance
Front Office Supervisor
Hyatt House Orlando Universal —Orlando, FL
- $20 - $21 an hour
- Full-time
- Mid-level
- Hotel
- Travel
- Paid holidays
- Health insurance
Quick Apply
Help Desk Supervisor
Chronos Operations, LLC —Orlando, FL
- Weekends as needed
- Pass drug screening
- High school diploma or GED
- Supervising experience
4d
Front Office Manager
Sheraton Lake Buena Vista —Orlando, FL
- Full-time
- Computer literacy
- Writing skills
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
3d
Front Desk Overnight Supervisor
The Grove Resort & Water Park Orlando —Winter Garden, FL
- Overnight shift
- Writing skills
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Area Coach
Walmart —Orlando, FL
- $64,000 - $96,000 a year
- Full-time
- High school
- Office
- Analysis skills
- Paid jury duty
- Disability insurance
Front Desk Agent
Courtyard Orlando Altamonte Springs / Maitland —Orlando, FL
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
12d
Assistant Front Desk Manager
Schulte Hospitality Group —Orlando, FL
- $20 - $23 an hour
- Weekends as needed
- Background check
- Writing skills
- Basic math
- Paid parental leave
- Paid holidays
Quick Apply
Part time Overnight Desk Manager
Marriott International, Inc —Orlando, FL
- $26.92 - $33.65 an hour
- Part-time
- No experience needed
- Hotel
- High school diploma or GED
11d
Healthy Start Intake Assistant
True Health —Orlando, FL
- Spanish
- Nursing
- Microsoft Excel
Quick Apply
Guest Service Agent
Aloft Orlando International Drive —Orlando, FL
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Office Manager (Urgent Care)
Nemours —Orlando, FL
- Weekends as needed
- Urgent Care
- Mid-level
- Bachelor's degree

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service desk supervisor jobs near orlando, fl

Front Desk Supervisor

TownePlace Suites Orlando Southwest
Orlando, FL

Apply Now

Job Details

Full-time

Qualifications

Safety data sheets (SDS)
Staff supervision
Hotel and accommodations payment processing
Hotel policy compliance
Serving clients
Managing teams in a customer support role
Coaching
Staff scheduling
Greeting customers
Hotel quality control
Customer satisfaction tracking
Mid-level
Frontline customer support management
Hotel room assignment management
Recruitment and selection
Cash register operations
Financial record maintenance
Environmental protocols
Relationship management
Interviewing
Safety equipment
Hotel staff training
Office management
1 year
Hotel and accommodations guest complaints handling
Customer satisfaction improvement
Associate's degree
Bookkeeping
Hotel safety procedures
Staffing management

Full Job Description

Overview:

Opportunity: Front Desk Supervisor

Supervise front desk operations in accordance with established guest service, quality and sustainability standards.

Your Growth Path

Assistant Front Office Manager – Front Office Manager – Assistant General Manager

Your Focus

Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Participate in lobby ambassador and other activities related to interacting with guests on an individual level, thus creating a relationship and culture that will result in repeat stays.
Oversee front office operations in the absence of the Front Office Manager or Assistant General Manager.
Perform bookkeeping activities such as balancing accounts and conducting audits.
Make and confirm reservations.
Promote company and brand-specific marketing programs.
Greet guests immediately upon arrival; register and assign guests to hotel rooms.
Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate.
Compute bills, collect payments, handle cash, and make change for guests.
Close out guest accounts at time of check out. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
Ensure hotel entrance, reception and other public areas are properly maintained in regards to cleanliness and appearance.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Perform other duties as requested by management.

Your Background and Skills

Associate’s or Bachelor’s degree preferred.
1 to 3 years of related experience.

Work Environment and Context

Work schedule varies and may include working on all shifts, holidays and weekends.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us :

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.

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Refine Your Search

service desk supervisor jobs in orlando, fl

Front Desk Supervisor

Front Desk Supervisor

Front Desk Supervisor

Front Desk Supervisor

Front Desk Supervisor - Lake Nona

Regional Technical Service Representative - Southeast Region

Real Estate Paralegal

Dispatcher

Guest Service Supervisor

Front Office Supervisor

Help Desk Supervisor

Front Office Manager

Front Desk Overnight Supervisor

Area Coach

Front Desk Agent

Assistant Front Desk Manager

Part time Overnight Desk Manager

Healthy Start Intake Assistant

Guest Service Agent

Office Manager (Urgent Care)

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