Top 138 Bilingual customer service associate Jobs in Orlando Fl

Patient Advocate
The Assistance Fund —Orlando, FL
- $17 an hour
- Full-time
- Hybrid work
- Spanish
- Customer service
- Computer literacy
- Paid training
- Health savings account
Quick Apply
8d
Bilingual Customer Service Representative (Remote FL)
Oscar Health —Orlando, FL
- $19 an hour
- Remote
- Google Workspace
- Writing skills
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
Customer Service Representative (Remote FL)
Oscar Health —Orlando, FL
- $19 an hour
- Remote
- Writing skills
- High school diploma or GED
- Analysis skills
- Paid parental leave
- Paid holidays
Quick Apply
Spanish Bilingual Remote Customer Service Representative
VIMO INC —Orlando, FL
- $19.00 - $20.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
Spanish Bilingual Customer Service Agent
AllianceOne Inc. —Orlando, FL
- $20.50 an hour
- Email
- Spanish
- Pass drug screening
- Criminal background check
- Health savings account
- Health insurance
Prospective Patient Advocate-Remote
Clear Choice —Orlando, FL
- $17.50 - $21.00 an hour
- Full-time
- Remote
- Spanish
- Google Workspace
- Computer literacy
- Paid training
- Health savings account
Bilingual Call Center/Customer Service Rep - Spanish
Automated Health Systems —Orlando, FL
- $14 - $17 an hour
- Remote
- Mid-level
- High school diploma or GED
- Associate's degree
- Wellness program
- Health insurance
Quick Apply
Customer Service Representative
Sunshine 811 —DeBary, FL
- $18.50 an hour
- Overtime
- Remote
- Bilingual
- Background check
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Tony Lopez - State Farm Agent —Orlando, FL
- $17 - $25 an hour
- Full-time
- Spanish
- Office
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Client Support Specialist
ADP —Maitland, FL
- Overtime
- Spanish
- Military
- Writing skills
- Paid time off
- Benefits from day one
Customer Service Specialist I | Maitland, FL
Employers Insurance Group (EIG) —Maitland, FL
- $20.50 - $21.50 an hour
- Weekends as needed
- Microsoft Outlook
- High school diploma or GED
- 1 year
- 401(k) matching
Quick Apply
Contact Center Representative
Systems Integration, Inc. —Orlando, FL
- Seasonal
- Remote
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
Quick Apply
eCommerce Specialist - Video Chat, DC, (Orlando, FL) - Bench Full Time
Walt Disney World Resort —Orlando, FL
- Overtime
- Bilingual
- Experience working with individuals with disabilities
- Computer literacy
- Paid training
REPRESENTATIVE CUSTOMER SERVICE
CEMEX —Orlando, FL
- Bilingual
- Writing skills
- Mid-level
- Paid holidays
- Health insurance
Bilingual Call Center/Customer Service Rep - Portuguese
Automated Health Systems —Orlando, FL
- $14 - $17 an hour
- Remote
- Mid-level
- High school diploma or GED
- Associate's degree
- Wellness program
- Health insurance
Quick Apply
Bilingual Customer Care Specialist II (Manheim)
Cox Automotive —Ocoee, FL
- $18.17 - $27.31 an hour
- Weekends as needed
- Spanish
- Computer literacy
- English
- Paid jury duty
- Paid holidays
3d
Customer Service Representative
Food with Care Inc —Orlando, FL
- $16 - $17 an hour
- Spanish
- English
- Ability to sit for extended periods
Quick Apply
4d
CS Level 1
Margaritaville at Sea —Orlando, FL
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
Part Time Customer Service Representative/Call Center Rep (Remote)
Automated Health Systems —Orlando, FL
- $14 - $15 an hour
- Part-time
- Remote
- Bilingual
- Mid-level
- High school diploma or GED
- Wellness program
- Health insurance
Quick Apply
Call Center Representative
Mindful Behavioral Healthcare —Kissimmee, FL
- From $17 an hour
- Full-time
- Spanish
- Customer service
- Medical office experience
- Health insurance
- Dental insurance
Quick Apply
10d

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Patient Advocate

The Assistance Fund
Orlando, FL

Quick Apply

Job Details

Full-time
$17 an hour
8 days ago

Benefits

Paid training
Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Life insurance
Referral program
Retirement plan

Qualifications

Spanish
Customer communication
Managed care
Customer service
Microsoft Office
Desktop applications
Typing
Productivity software
Phone etiquette

Full Job Description

About Us:

We’re a unique organization. We help patients who need financial assistance every day. We make a difference. We change lives. Our vision is to see the day when no person goes without medication due to an inability to pay. Until then, we exist so that patients don’t have to miss taking their medication because of cost.

Every TAF team member plays an important role in helping our organization support our patients. We strive to do this in the most efficient, compliant and compassionate manner possible.

Hourly Rate: $17.00/Hour
Start Date: September 14, 2026
Schedule: Monday – Friday. 8:45 am - 5:45 pm
Employees work a hybrid work schedule after 5 (five) weeks of in-office training has been completed. The current hybrid schedule consists of one in-office day per week and four remote workdays
100% Paid Health Benefits for you and your dependents on select plan.

Summary of Position:

The Patient Advocate serves as the primary point of contact for program participants, providing compassionate, knowledgeable, and professional support throughout their journey. This role is critical in ensuring patients understand program requirements, maintain adherence, and have access to resources that positively impact their health and well-being. The Patient Advocate combines strong customer service skills with a deep understanding of program operations to resolve issues, promote compliance, and deliver an exceptional patient experience. Working closely with the Operations Management team, the Patient Advocate helps achieve departmental goals, contributes feedback to enhance processes, and ensures compliance with HIPAA and organizational standards. The role requires adaptability, attention to detail, and the ability to manage a patient book of business with efficiency and care, ultimately supporting the organization’s mission to improve the lives of those it serves.

Job Responsibilities:

The Patient Advocate, responsibilities include but not limited to:

Answer inbound calls and provide personalized, professional customer service with accurate and timely responses.
Conduct outbound call campaigns to communicate program enrollment and program adherence and follow up requirements.
Manage a patient book of business to ensure patient adherence and program compliance.
Comply with HIPAA patient privacy and security regulation standards and applicable patient authentication and data security standards
Meet or exceed program objectives, including call center and telephone metric goals, application review accuracy, and attendance standards.
Identify challenges faced by participants and propose process improvements or program enhancements.
Accurately update Salesforce to reflect current statuses of program participants, including but not limited to, all written or verbal communications, issues, and application submissions.
Support and contribute to a conducive work environment that encourages camaraderie, open communication, and understanding.
Regularly provide feedback on the effectiveness and soundness of program policies and procedures.
Demonstrate excellent customer service and ability to work as a team member to achieve customer goals and satisfaction.
Perform special projects on an as needed basis.

Qualifications:

A minimum of 2 years of call center experience, preferably pharmacy call center.
Professional level skills in computer use, including but not limited to Microsoft Office, email, web-based applications, and keyboard skills.
Ability to adapt and learn quickly, specifically in accordance with organizational and program policies and procedures.
Ability to work in customer care and provide professional level service.
Demonstrate strong written and verbal communication skills.
Interpersonal skills to facilitate work with a wide range of individuals and groups from culturally diverse publics.
Proven ability to multitask and maintain organization in a working from home office.

Preferred Qualifications:

Bilingual (Spanish/English) fluency.
Experience with Salesforce or similar CRM systems.

EOE Statement: We are an Equal Opportunity Employer.

Employee Benefits and Culture:

At The Assistance Fund (TAF), we believe that taking care of our people is essential to the work we do. That’s why we offer a comprehensive benefits package designed to support your well-being and future. After 90 days of employment, employees are eligible to participate in our 401(k) Retirement Plan, with TAF matching 100% of contributions up to 6%. Health, dental, vision, and life insurance coverage begins the first of the month following 30 days of employment. We offer two medical plan options, with one fully covered by TAF for employees and their dependents. TAF also provides a range of other benefits in accordance with our summary of plan offerings.

In addition to paid time off, employees receive one Wellness Day annually to recharge and focus on self-care. We also close the office for a full week during the Winter holiday and offer other extended holidays to help staff enjoy a healthier work-life balance.

At TAF, we are committed to fostering an inclusive, respectful, and welcoming work environment where every team member feels valued and supported. We invest in our people because when you’re supported, you can do your best work and make a meaningful impact.

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Paid training
Parental leave
Professional development assistance
Referral program
Retirement plan
Vision insurance

Language:

Spanish (Preferred)

Ability to Commute:

Orlando, FL 32819 (Required)

Work Location: In person

Quick Apply

Refine Your Search

bilingual customer service associate jobs in orlando fl

Patient Advocate

Bilingual Customer Service Representative (Remote FL)

Customer Service Representative (Remote FL)

Spanish Bilingual Remote Customer Service Representative

Spanish Bilingual Customer Service Agent

Prospective Patient Advocate-Remote

Bilingual Call Center/Customer Service Rep - Spanish

Customer Service Representative

Customer Service Representative - State Farm Agent Team Member

Client Support Specialist

Customer Service Specialist I | Maitland, FL

Contact Center Representative

eCommerce Specialist - Video Chat, DC, (Orlando, FL) - Bench Full Time

REPRESENTATIVE CUSTOMER SERVICE

Bilingual Call Center/Customer Service Rep - Portuguese

Bilingual Customer Care Specialist II (Manheim)

Customer Service Representative

CS Level 1

Part Time Customer Service Representative/Call Center Rep (Remote)

Call Center Representative

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