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Compliance and Reporting Analyst
Mark43's mission is to empower communities and their governments with technology that improves the safety and quality of life for all. We build powerful, scalable, and intuitive public safety software that sets a new standard for the tools first responders rely on every day. Our customers serve diverse communities, and we believe the best solutions come from teams with diverse perspectives, experiences, and backgrounds.
We are looking for a Compliance and Reporting Analyst to join our Technical Services team. In this role, you will help public safety agencies successfully navigate the complexities of NIBRS compliance while ensuring their data is accurate, complete, and actionable. You will partner directly with customers to understand their reporting processes, identify opportunities for improvement, and implement solutions that help agencies meet evolving state and federal reporting requirements. Your expertise will have a direct impact on agencies' ability to maintain compliance and make data-driven decisions that support their communities.
What You'll Do
If you were part of our team, here are some things you would have done last week:
- Partnered with a customer to scope and implement state-specific NIBRS compliance requirements within the Mark43 platform.
- Collaborated with agency stakeholders to identify reporting issues, recommend workflow improvements, and resolve data quality challenges.
- Analyzed incident and records data to validate compliance with state and federal reporting standards.
- Worked closely with cross-functional teams, including Technical Services, Product, and Engineering, to address complex reporting scenarios and improve customer outcomes.
- Assisted customers in understanding NIBRS reporting requirements and provided guidance on best practices for maintaining compliance.
- Investigated data discrepancies, documented findings, and supported customers through corrective actions to ensure accurate reporting.
What You'll Need
We're looking for someone with professional experience supporting public safety records management, reporting, or compliance initiatives. Success in this role requires a strong understanding of NIBRS reporting standards and the ability to translate complex compliance requirements into practical solutions for customers. Experience working across multiple state reporting requirements is highly preferred, as you'll help agencies navigate varying compliance expectations while implementing scalable solutions.
People who thrive on our team also tend to share the following characteristics:
- Attentive to detail. You enjoy digging into data, identifying inconsistencies, and ensuring every report meets the highest standards of accuracy.
- Clear and confident communicator. You can explain technical and regulatory concepts to a variety of audiences and build trusted relationships with customers.
- Adaptable and solutions-oriented. You embrace change, navigate evolving compliance requirements, and remain focused on delivering successful outcomes.
- Humble, open, and curious. You ask thoughtful questions, collaborate across teams, and continuously seek opportunities to improve both customer experiences and internal processes.
Our team is fully remote, and we welcome candidates located in approved hiring states where Mark43 operates. While this role is remote-friendly, occasional travel may be required to support customer engagements, training, or team collaboration.
Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.
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As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.
Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email [email protected] requesting the accommodation.
