Top 572 Customer advocate Jobs in Orlando Fl

Patient Advocate
The Assistance Fund —Orlando, FL
- $17 an hour
- Full-time
- Hybrid work
- Spanish
- Customer service
- Computer literacy
- Paid training
- Health savings account
Quick Apply
9d
Medicaid Enrollment & Intake Specialist
RSi —Orlando, FL
- $21.00 - $22.75 an hour
- Monday to Friday
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Part time Overnight Desk Manager
Marriott International, Inc —Orlando, FL
- $26.92 - $33.65 an hour
- Part-time
- No experience needed
- Hotel
- High school diploma or GED
12d
Medicaid Enrollment & Intake Hybrid Field Specialist- (Floater)
RSi —Orlando, FL
- $22 - $24 an hour
- Monday to Friday
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Front Desk Team Member
Chen Medical Associates —Orlando, FL
- $14.30 - $20.42 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Opportunities for advancement
4d
Member Services Agent
RUE GILT GROUPE —Orlando, FL
- $18 an hour
- Remote
- High school diploma or GED
- US work authorization
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Patient Advocate Part-Time
Ayr Wellness —Orlando, FL
- Part-time
- High school diploma or GED
- Entry level
Quick Apply
Client Advocate
greenpath, inc. —Orlando, FL
- $15.00 - $17.57 an hour
- Weekends as needed
- Remote
- Residential
- Organizational skills
- Typing
Quick Apply
Shelter Services Advocate
Harbor House of Central Florida —Orlando, FL
- $18 an hour
- Clean driving record
- Microsoft Excel
- High school diploma or GED
Quick Apply
Customer Service Representative – Healthcare (Member Services Advocate)
Helpware —Orlando, FL
- $16 an hour
- Full-time
- Background check
- Microsoft Outlook
- Customer service
- Health insurance
- Paid time off
Quick Apply
6d
Boutique Facilitator, Orlando
Chanel —Orlando, FL
- $26 - $28 an hour
- Weekends as needed
- 1 year
- Leadership
- Communication skills
- Health savings account
- AD&D insurance
Produce Associate
Sam's Club —Orlando, FL
- $17 - $25 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Customer Service Rep
Waste Pro —Sanford, FL
- Computer literacy
- Residential
- Analysis skills
Quick Apply
3d
Prepared Meals and Rotisserie Chicken Associate
Sam's Club —Orlando, FL
- $17 - $25 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Customer Success Specialist
ALTO USA LLC —Orlando, FL
- $60,000 - $72,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Driver's License
- Mileage reimbursement
- Disability insurance
Quick Apply
Veterinary Receptionist
Sand Lake Animal Clinic —Orlando, FL
- $16 - $17 an hour
- Weekends as needed
- Organizational skills
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
6d
Membership Service Advocate
Helpware —Orlando, FL
- $16 an hour
- Full-time
- Research
- Windows
- High school diploma or GED
Quick Apply
9d
Customer Care Specialist
VAXCARE LLC —Orlando, FL
- Full-time
- Computer literacy
- Writing skills
- English
Quick Apply
Community Connector (Transition Resource Spc) Must Reside in FL
Molina Healthcare —Orlando, FL
- $16.40 - $31.97 an hour
- Full-time
- Bilingual
- Experience working with individuals with disabilities
- Nursing home
- Health insurance
FAMILY ADVOCATE
Community Coordinated Care for Children (4C) —Orlando, FL
- $20.61 - $21.29 an hour
- Weekends as needed
- Background check
- Classroom
- Computer literacy
- Mileage reimbursement

I want to receive the latest job alert for customer advocate in orlando fl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer advocate jobs near orlando fl

Patient Advocate

The Assistance Fund
Orlando, FL

Quick Apply

Job Details

Full-time
$17 an hour
9 days ago

Benefits

Paid training
Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Life insurance
Referral program
Retirement plan

Qualifications

Spanish
Customer communication
Managed care
Customer service
Microsoft Office
Desktop applications
Typing
Productivity software
Phone etiquette

Full Job Description

About Us:

We’re a unique organization. We help patients who need financial assistance every day. We make a difference. We change lives. Our vision is to see the day when no person goes without medication due to an inability to pay. Until then, we exist so that patients don’t have to miss taking their medication because of cost.

Every TAF team member plays an important role in helping our organization support our patients. We strive to do this in the most efficient, compliant and compassionate manner possible.

Hourly Rate: $17.00/Hour
Start Date: September 14, 2026
Schedule: Monday – Friday. 8:45 am - 5:45 pm
Employees work a hybrid work schedule after 5 (five) weeks of in-office training has been completed. The current hybrid schedule consists of one in-office day per week and four remote workdays
100% Paid Health Benefits for you and your dependents on select plan.

Summary of Position:

The Patient Advocate serves as the primary point of contact for program participants, providing compassionate, knowledgeable, and professional support throughout their journey. This role is critical in ensuring patients understand program requirements, maintain adherence, and have access to resources that positively impact their health and well-being. The Patient Advocate combines strong customer service skills with a deep understanding of program operations to resolve issues, promote compliance, and deliver an exceptional patient experience. Working closely with the Operations Management team, the Patient Advocate helps achieve departmental goals, contributes feedback to enhance processes, and ensures compliance with HIPAA and organizational standards. The role requires adaptability, attention to detail, and the ability to manage a patient book of business with efficiency and care, ultimately supporting the organization’s mission to improve the lives of those it serves.

Job Responsibilities:

The Patient Advocate, responsibilities include but not limited to:

Answer inbound calls and provide personalized, professional customer service with accurate and timely responses.
Conduct outbound call campaigns to communicate program enrollment and program adherence and follow up requirements.
Manage a patient book of business to ensure patient adherence and program compliance.
Comply with HIPAA patient privacy and security regulation standards and applicable patient authentication and data security standards
Meet or exceed program objectives, including call center and telephone metric goals, application review accuracy, and attendance standards.
Identify challenges faced by participants and propose process improvements or program enhancements.
Accurately update Salesforce to reflect current statuses of program participants, including but not limited to, all written or verbal communications, issues, and application submissions.
Support and contribute to a conducive work environment that encourages camaraderie, open communication, and understanding.
Regularly provide feedback on the effectiveness and soundness of program policies and procedures.
Demonstrate excellent customer service and ability to work as a team member to achieve customer goals and satisfaction.
Perform special projects on an as needed basis.

Qualifications:

A minimum of 2 years of call center experience, preferably pharmacy call center.
Professional level skills in computer use, including but not limited to Microsoft Office, email, web-based applications, and keyboard skills.
Ability to adapt and learn quickly, specifically in accordance with organizational and program policies and procedures.
Ability to work in customer care and provide professional level service.
Demonstrate strong written and verbal communication skills.
Interpersonal skills to facilitate work with a wide range of individuals and groups from culturally diverse publics.
Proven ability to multitask and maintain organization in a working from home office.

Preferred Qualifications:

Bilingual (Spanish/English) fluency.
Experience with Salesforce or similar CRM systems.

EOE Statement: We are an Equal Opportunity Employer.

Employee Benefits and Culture:

At The Assistance Fund (TAF), we believe that taking care of our people is essential to the work we do. That’s why we offer a comprehensive benefits package designed to support your well-being and future. After 90 days of employment, employees are eligible to participate in our 401(k) Retirement Plan, with TAF matching 100% of contributions up to 6%. Health, dental, vision, and life insurance coverage begins the first of the month following 30 days of employment. We offer two medical plan options, with one fully covered by TAF for employees and their dependents. TAF also provides a range of other benefits in accordance with our summary of plan offerings.

In addition to paid time off, employees receive one Wellness Day annually to recharge and focus on self-care. We also close the office for a full week during the Winter holiday and offer other extended holidays to help staff enjoy a healthier work-life balance.

At TAF, we are committed to fostering an inclusive, respectful, and welcoming work environment where every team member feels valued and supported. We invest in our people because when you’re supported, you can do your best work and make a meaningful impact.

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Paid training
Parental leave
Professional development assistance
Referral program
Retirement plan
Vision insurance

Language:

Spanish (Preferred)

Ability to Commute:

Orlando, FL 32819 (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer advocate jobs in orlando fl

Patient Advocate

Medicaid Enrollment & Intake Specialist

Part time Overnight Desk Manager

Medicaid Enrollment & Intake Hybrid Field Specialist- (Floater)

Front Desk Team Member

Member Services Agent

Patient Advocate Part-Time

Client Advocate

Shelter Services Advocate

Customer Service Representative – Healthcare (Member Services Advocate)

Boutique Facilitator, Orlando

Produce Associate

Customer Service Rep

Prepared Meals and Rotisserie Chicken Associate

Customer Success Specialist

Veterinary Receptionist

Membership Service Advocate

Customer Care Specialist

Community Connector (Transition Resource Spc) Must Reside in FL

FAMILY ADVOCATE

I want to receive the latest job alert for customer advocate in orlando fl

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected