Top 31 Head of customer experience Jobs in Orlando Fl

Head of Training Center Americas
Siemens Energy —Orlando, FL
- Full-time
- Engineering
- Analysis skills
- Travel
- Paid holidays
- Health insurance
Head of Payroll, North America
Siemens —Orlando, FL
- Full-time
- Remote
- CPA
- Finance
- Bachelor's degree
Head of Market Application & Tender Management, Americas
Siemens Energy —Orlando, FL
- Full-time
- 5 years
- Analysis skills
- Continuous improvement
- Paid holidays
- Health insurance
9d
Head of Data & AI
CIG COMPANIES SERVICES —Orlando, FL
- Computer Science
- 5 years
- Master's degree
Quick Apply
Head of Sales & Marketing – Blue Man Group and VStar Entertainment
Blue Man Group —Orlando, FL
- Full-time
- 11+ years
- Senior level
- Leadership
Head Cashier
Sprouts Farmers Market —Orlando, FL
- Weekends as needed
- 18 years or older
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health savings account
3d
Chief Credit Officer
Climate First Bank —Orlando, FL
- Full-time
- Remote
- 5 years
- Residential
- Finance
- Health savings account
- Disability insurance
Quick Apply
Head of Product - Media OS, IQVIA Digital
IQVIA —Orlando, FL
- $140,100 - $390,400 a year
- Full-time
- Remote
- Product management
- Mentoring
- Senior level
- Work from home
Chief Operating Officer
Celmark International —Orlando, FL
- Full-time
- Background check
- Engineering
- 11+ years
- Health savings account
- Relocation assistance
Quick Apply
9d
Head of Cybersecurity & Compliance
Village Farms International —Lake Mary, FL
- Full-time
- Computer Science
- Office
- Bachelor's degree
Quick Apply
Head Manager
SNIPES —Ocoee, FL
- Full-time
- 18 years or older
- Merchandising
- High school diploma or GED
- Paid holidays
- Health insurance
Chief Engineer
Marriott International, Inc —Orlando, FL
- $76,305 - $121,000 a year
- Weekends as needed
- Hotel
- High school diploma or GED
- Plumbing
Supervisor-Chief Inspector
Cirrus Aircraft —Kissimmee, FL
- $102,661.58 - $153,992.37 a year
- Full-time
- 8 years
- Bachelor's degree
- Senior level
- Wellness program
- Paid jury duty
13d
Chief Revenue Officer
SunVena —Sanford, FL
- Full-time
- Marketing
- Finance
- Bachelor's degree
Quick Apply
Head of Digital Engineering / Web Platform Lead
CIG COMPANIES SERVICES —Orlando, FL
- Computer science
- Computer Science
- 5 years
Quick Apply
Retail Front End Department Head
PGA Tour Superstore —Orlando, FL
- $18.50 - $21.25 an hour
- Weekends as needed
- Microsoft Outlook
- Inventory management
- Computer literacy
4d
Remote: Chief Growth Officer (Full-time)
Planate Management Group —Orlando, FL
- Full-time
- Remote
- PMP
- Marketing
- Engineering
- AD&D insurance
- Paid holidays
Quick Apply
2d
Early Head Start Home Visitor
Childrens Home Society of Florida —Kissimmee, FL
- Spanish
- Microsoft Outlook
- Experience working with individuals with disabilities
- Paid holidays
- Paid time off
Quick Apply
Head Mechanic
K-1 Speed Inc —Orlando, FL
- Weekends as needed
- 18 years or older
- Mid-level
- High school diploma or GED
Quick Apply
Chief Product Officer
Entratus —Orlando, FL
- Full-time
- Hybrid work
- Analysis skills
- Product management
- Mentoring
Quick Apply

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head of customer experience jobs near orlando fl

Head of Training Center Americas

Siemens Energy -
Orlando, FL

Apply Now

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Paid time off
Parental leave
401(k) matching

Qualifications

Strategic management
Program design
Program management
Engineering
Bachelor's degree in business
Improving operational efficiency
Overseeing curriculum development
Quality improvement leadership
Adult education instructional development
Global team management
Digital transformation
Team development
Analysis skills
Corporate training teaching experience
Bachelor's degree in engineering
Corporate training program coordination
Decision making
Mentoring
Educational program evaluation
Training outcomes evaluation for professional development
Developing new training programs
Data-driven problem-solving
Power generation systems
Developing strategic partnerships for an educational instituion
Business management
Implementation of strategic initiatives
Senior level
Cross-functional collaboration
Business
Cross-functional communication

Full Job Description

A Snapshot of Your Day

As Head of Training Center Americas, you will play a pivotal role in ensuring our workforce is equipped with the necessary skills and knowledge to excel in their roles and drive continuous improvement in our operations. With significant changes in technology and workforce, the Head of Training Center Americas will be responsible for driving a strong commitment to innovation and continuously investing in modern technologies and processes that improve the speed, quality, and effectiveness of training across a diverse range of teams.

The training center will support a cross-functional group of teams including field service, service engineering, and project management. As such, the training center must remain agile and responsive in delivering the right training at the right time. We are looking for a proactive, dynamic, open-minded and innovative leader dedicated to shaping our overall training and certification program.

This role will report to the Head of Training Operations for Global Service Operations and will be based in Orlando, FL.

How You’ll Make an Impact

Develop and implement a strategic training and competence framework aligned with the company's objectives and industry standards. Collaborate with senior management to identify training needs and prioritize initiatives that drive organizational growth and performance.
Monitor and manage the departmental budget, ensuring efficient utilization of resources while delivering high-quality training solutions and growing the training business.
Identify key training topics and leverage the latest digitalization tools to expand training offerings while standardizing and harmonizing training globally to ensure a consistent learning experience regardless of where training is delivered.
Lead and manage a team of training professionals, including trainers, instructional designers, and training administrators. Provide guidance, mentorship, and support to ensure team members are equipped to deliver high-quality training solutions.
Evaluate the effectiveness of training programs through feedback mechanisms, assessments, and performance metrics, and make necessary adjustments to optimize outcomes.
Collaborate with internal stakeholders, including field service, operations, engineering, and quality assurance, to identify training needs and align programs with business objectives.
Build strong partnerships with external training providers, industry organizations, and academic institutions to leverage resources and expertise.

What You Bring

Bachelor's degree in engineering, business, training, or a related field; equivalent professional experience may be considered.
10+ years of relevant experience in power generation or a related technical field (field service, operations, repair or customer technical support), with a proven track record of developing and delivering training programs.
Strategic thinker with the ability to translate business goals into actionable training initiatives.
Strong analytical skills with the ability to assess training needs, evaluate program effectiveness, and drive data-driven decision-making.
Strong understanding of turbomachinery principles, operations, and maintenance practices. Knowledge of Siemens Energy and legacy equipment preferred.
Travel Requirements: 5%-10%, including international travel.
Candidates with more experience can be considered for a higher level or vice versa.
Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.

About the Team

Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation. Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo

Rewards

Career growth and development opportunities
Supportive work culture
Company paid Health and wellness benefits
Paid Time Off and paid holidays
401K savings plan with company match
Family building benefits
Parental leave

Jobs & Careers: https://jobs.siemens-energy.com/jobs

Apply Now

Refine Your Search

head of customer experience jobs in orlando fl

Head of Training Center Americas

Head of Payroll, North America

Head of Market Application & Tender Management, Americas

Head of Data & AI

Head of Sales & Marketing – Blue Man Group and VStar Entertainment

Head Cashier

Chief Credit Officer

Head of Product - Media OS, IQVIA Digital

Chief Operating Officer

Head of Cybersecurity & Compliance

Head Manager

Chief Engineer

Supervisor-Chief Inspector

Chief Revenue Officer

Head of Digital Engineering / Web Platform Lead

Retail Front End Department Head

Remote: Chief Growth Officer (Full-time)

Early Head Start Home Visitor

Head Mechanic

Chief Product Officer

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