Position Summary:
Position Summary
The Laboratory Section Supervisor is responsible for monitoring and participating in all aspects of daily operations in an assigned section.
Schedule: Mon-Fri 11am - 7pm
Second Shift Supervisor role in the Microbiology Department of a Level 1 Trauma Center!
Why Orlando Health Is Your Best Place to Work
At Orlando Health, we care about you as much as you care about your patients. As a team member, you’ll enjoy comprehensive benefits from day one:
Health & Wellness
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Multiple medical, prescription, dental, and vision plans
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Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs)
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On-site pharmacy and discounted health services
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Wellness incentives—earn up to $500/year
Financial Security
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Competitive 401(k) plan with up to 5% employer match
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Group life, short‑term, and long‑term disability insurance at no cost
Time Away & Family Support
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Nearly five weeks of PTO—including vacation, holidays, and sick leave
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Four-week paid parental leave for eligible team members
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Family care support including fertility benefits (up to $25K), adoption assistance (up to $15K), backup child/elder/pet care, and virtual tutoring
Learning & Career Growth
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“Preferred Education Program”: earn degrees or technical certificates with zero out‑of‑pocket costs
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Tuition reimbursement (up to $5,000/year) and student loan repayment ($1,200/year)
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Full career development resources: coaching, workshops, events, and leadership training
Extra Perks
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Employee Assistance Program (EAP) offering confidential counseling services
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Access to discounts on attractions, travel, cell phones, insurance, and more
ORLANDO HEALTH ORLANDO REGIONAL MEDICAL CENTER
Located in downtown Orlando, Orlando Health Orlando Regional Medical Center (ORMC) has served the Central Florida community for more than 100 years. With 898 acute-care and rehabilitative beds, it is among the largest acute-care facilities in the region and the only Level I Trauma Centers in Central Florida. The hospital has earned recognition from U.S. News & World Report as a “Best Hospital” in Central Florida and rated high performing in 12 adult procedures and conditions. Orlando Health ORMC holds the most Beacon Awards for Excellence in the state, awarded by the American Association of Critical-Care Nurses to units that employ evidence-based practices to improve patient and family outcomes, and is the only adult-care hospital in Orlando to achieve Magnet® Recognition, the gold standard for nursing’s contribution to quality patient care, safety, research and service
excellence.
Orlando Health ORMC is the flagship hospital of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s east to west coasts and beyond. Collectively, our 27,000+ team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve.
Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible so that you can be present for your passions. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.
Essential Functions
Provides daily supervision of personnel and reporting of tests.
Monitors workflow evaluates compliance with service guarantees and quality control requirements.
Works cooperatively with all customers and responds effectively to meet or exceed the customer’s needs. Monitors customer
service satisfaction and addresses issues in a timely manner.
Orients and trains team members in department.
Completes performance competency evaluations, coaching plans.
Recognizes and provides positive feedback and reward for performance and addresses disciplinary actions for all team members of an assigned section.
Schedules staff to meet workload requirements while minimizing expense.
Expected to assume bench responsibilities as needed and regularly scheduled to perform testing to maintain proficiency.
Regularly performs and reports both routine and special laboratory testing following established policies and procedures to ensure the highest quality of laboratory results within established timeframes.
Verifies results and quality control data for accuracy and reliability.
Performs, evaluates, and documents all quality control, preventive maintenance and troubleshooting procedures.
Monitors test analysis to ensure acceptable levels of analytic performance are maintained and that corrective action is taken as
required.
Evaluates team competency, monitors test results, worksheets, quality control records, proficiency testing and maintenance logs. Responsible for evaluating new tests methodologies and instrumentation and makes recommendations to the laboratory
manager.
Implements new test methods and procedures under the direction of the laboratory manager and medical director.
Supports the manager in maintaining the operational budget within budgetary constraints.
Orders operating supplies and monitors inventory control, productivity and appropriate testing utilization.
Directs the development and compliance of all departmental policies and procedures for test performance, quality control, preventative maintenance including troubleshooting procedures according to regulatory and accreditation requirements.
Monitors work flow and delegates responsibilities to team members of the section.
Regularly communicates with Manager on day to day operations.
Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
Maintains compliance with all Orlando Health policies and procedures.
Other Related Functions
Understands the role and function of all laboratory areas and is able to fulfill team leader responsibilities in other areas as
required.
Maintains an active role in the laboratories quality improvement program (incident reports, CAP surveys, TAT’s, service guarantees) and ensures level of competencies to include orientation, departmental training, and complete understanding of all areas of assignment.
Enforces departmental compliance of all safety and infection control practices.
Maintains confidentiality of patient record and hospital and departmental issues at all levels.
Interacts with other laboratory sites to support consistency and standardization in testing methodology and procedures to provide the same quality of patient care.
Qualifications:
Education/Training
Graduate from an approved school of medical laboratory technology or appropriate training facility. Bachelor’s degree in related
science field. Completion of an approved clinical laboratory training internship.
Licensure/Certification
Maintains current supervisor license and medical technologist license required for area of responsibility - Florida Department of Health.
Experience
Five (5) years laboratory experience.
