Top 125 Guest experience manager Jobs in Orleans Ma

Director of Venue (Banquet) Operations
Wychmere Beach Club —Harwich Port, MA
- $105,000 - $115,000 a year
- Weekends as needed
- Background check
- Administrative experience
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Full time Guest Services / Reception
Seaglass Inn & Spa —Provincetown, MA
- $20 - $25 an hour
- Full-time
- Hospitality
- Customer service
- Hotel
- Paid time off
- 401(k) matching
Quick Apply
Front Office Manager
Hampton Inn & Suites —West Yarmouth, MA
- $23 - $28 an hour
- Weekends as needed
- Sales
- Mid-level
- Hotel
- Paid training
- 401(k)
Quick Apply
Assistant Manager
Dunkin' | Placido/Faulkner Network —Harwich, MA
- $15 - $18 an hour
- Full-time
- Sales
- Mid-level
- Quick service & fast food restaurant
- Flexible schedule
Quick Apply
Front Desk Agent
Ocean Edge Resort & Golf Club —Brewster, MA
- $18 - $19 an hour
- Full-time
- US work authorization
- In-person
- Entry level
Quick Apply
1d
Housekeeping Manager
Hampton Inn & Suites —West Yarmouth, MA
- $21 - $26 an hour
- Weekends as needed
- Mid-level
- Hotel
- Recruiting
- Paid training
- 401(k)
Quick Apply
Executive Housekeeper
Ocean Mist Beach Hotel & Suites —South Yarmouth, MA
- $65,000 - $75,000 a year
- Weekends as needed
- Customer service
- No experience needed
- Mid-level
- Paid training
- AD&D insurance
Quick Apply
2d
Line Cook
Ninety Nine Restaurant & Pub —West Yarmouth, MA
- $21 - $24 an hour
- Part-time
- Restaurant
- Entry level
- Kitchen
- Health insurance
- 401(k)
Quick Apply
Director of Operations
Confidential —Massachusetts
- $100,000 - $125,000 a year
- Weekends as needed
- Background check
- Sales
- Fast casual restaurant
- Health savings account
- Health insurance
Quick Apply
Crew Member
Chipotle —Hyannis, MA
- $19 - $20 an hour
- Part-time
- Customer service
- Fast casual restaurant
- No experience needed
- Health insurance
- Dental insurance
4d
A&G - General Manager
Outset Collection by Hilton —South Wellfleet, MA
- $70,000 - $110,000 a year
- Weekends as needed
- Analysis skills
- Organizational skills
- 1 year
Quick Apply
Front Desk Manager
Pyramid Hotel Group —Chatham, MA
- $65,000 a year
- Weekends as needed
- Computer literacy
- Mid-level
- Accounting
- Health insurance
- Paid time off
Front Desk - Ambassador
Outset Collection by Hilton —South Wellfleet, MA
- $20 - $25 an hour
- Full-time
- Hotel
- High school diploma or GED
- Communication skills
Quick Apply
Director of Operations
Wingstop —Hyannis, MA
- $120,000 - $130,000 a year
- Part-time
- Sales
- Senior level
- Restaurant
Quick Apply
Receptionist, PCP (Harwich)
Cape Cod Healthcare —Harwich, MA
- $20.60 - $23.75 an hour
- Full-time
- HIPAA
- English
- Administrative experience
10d
Saturday Turnover Inspectors
Nauset Rental —Brewster, MA
- $20 - $30 an hour
- Part-time
- Driver's License
- Cleaning
- Smartphone
- Paid training
- Mileage reimbursement
Quick Apply
4d
Multi-Site General Manager
Capital Vacations —West Yarmouth, MA
- Full-time
- Travel
- Senior level
- Leadership
- Paid holidays
- Disability insurance
Quick Apply
2d
Scheduling Access Specialist, Pediatrics (West Yarmouth)
Cape Cod Healthcare —West Yarmouth, MA
- $22.79 - $26.74 an hour
- Part-time
- Urgent Care
- HIPAA
- English
District Manager
Wingstop —Hyannis, MA
- $85,000 - $95,000 a year
- Weekends as needed
- Cooking
- Office
- Bachelor's degree
Quick Apply
Overnight Manager
Pyramid Hotel Group —Chatham, MA
- $30 an hour
- Weekends as needed
- Computer literacy
- Basic math
- Driver's License
11d

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guest experience manager jobs near orleans ma

Director of Venue (Banquet) Operations

Wychmere Beach Club -
Harwich Port, MA

Quick Apply

Job Details

Full-time
$105,000 - $115,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Spreadsheets
Administrative experience
Team development
Supervising experience
Attention to detail
Food and beverage industry expertise
Leading team collaboration initiatives
Productivity software
Business management
Employee engagement
Managing food service teams
Team motivation (leadership skill)
Hospitality management
Team building

Full Job Description

The Director of Venue Operations is responsible for participating in the development and implementation of venue and business strategies in addition to providing overall management of the entire Venue Operations department including the execution of various events. The Director of Venue Operations leads the entire event staff in providing the highest levels of efficient service, execution, and set up prior to each event.

The ideal candidate will be passionate, innovative and creative with an attention to detail and the ability to meet the standards of service offered to our clients and guests. This individual will have a demonstrated background in executing high-level events, including luxury weddings. The Director of Venue Operations will also be responsible for the hands-on training of their staff while creating an unsurpassed luxury event experience for our clients and guests.

Sign-on Bonus offered: $2,500

Reports to: Executive Chef

Supervises: Venue Managers, Event Servers, Event Bartenders, Bridal Attendants, Event Captains and Dining Room Attendants

QUALIFICATIONS:

Preferred Qualifications and Skills:

We are looking for an individual who is dynamic, hands-on and has a passion for excellence in guest service. The ideal candidate knows how to motivate a team as well as cultivate an environment that embraces our passion for service and attention to detail. This individual is also not afraid to get in the trenches with their team when the situation calls for additional support.

Required Experience:

· At least 7 years of Venue / Banquet Manager or luxury / high-end food and beverage supervisory experience

· Proficient in Computer skills – Microsoft Office and Excel

· Must be available to work flexible hours, especially evenings and weekends

· Exceptional organizational, administrative, written and verbal communication skills

· Experience in a fast paced environment and ability to multi-task and work well under pressure while still being detail oriented, calm and personable

· Proven ability to collaborate effectively with other departments and create and maintain a cohesive team environment

· Experience in cultivating staff engagement

Core Duties:

This is intended to represent the key duties for this position. Responsibilities include, but are not limited to:

· Lead and manage the entire Venue Operations department including overseeing coordination of all event set-up, execution, and breakdown

· Participate in developing department budget and capital planning

· Hiring, training and development of Venue Managers and event line staff

· Lead and supervise all BEO meetings and inter-departmental communications and coordination to prepare for, execute and follow-up on events.

· Ensure event spaces are maintained by the team with the highest standards of cleanliness and ambiance at all times (temperature, lighting, etc.)

· Perform daily walkthroughs in all venue spaces and store rooms to ensure full compliance with Department of Health regulations along with brand standards

· Supervise completion of monthly and quarterly inventory: beverage, china, glass, flatware, dry goods, paper supplies, equipment etc.

· Oversee event staff to ensure all events are properly set and carried out according to guest satisfaction

· Effectively collaborate between departments to ensure a positive experience for guests and employees

· Oversee onboarding and training of all line staff

· Ensure all staff timecards and payroll records are properly managed and approved by Venue Managers

· Perform other duties as necessary in support of the event operations.

Pay: $105,000.00 - $115,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience:

Venue/Banquet management : 7 years (Preferred)

Ability to Commute:

Harwich Port, MA 02646 (Required)

Work Location: In person

Quick Apply

Refine Your Search

guest experience manager jobs in orleans ma

Director of Venue (Banquet) Operations

Full time Guest Services / Reception

Front Office Manager

Assistant Manager

Front Desk Agent

Housekeeping Manager

Executive Housekeeper

Line Cook

Director of Operations

Crew Member

A&G - General Manager

Front Desk Manager

Front Desk - Ambassador

Director of Operations

Receptionist, PCP (Harwich)

Saturday Turnover Inspectors

Multi-Site General Manager

Scheduling Access Specialist, Pediatrics (West Yarmouth)

District Manager

Overnight Manager

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