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Management of beverage operations including controlling operations, inventory, beverage costs, and labor costs.
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Ensure excellent guest service standards are administered with complete guest satisfaction.
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Uphold excellent quality of products and services for all bar and beverage outlets.
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Maintain safe and sanitary work environment for all beverage team members and guests.
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Monitor and uphold all policies and procedures regarding alcohol safety and awareness.
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Provide strong leadership for team building of staff and cooperative work environment with other departments.
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Identifies, evaluates, and develops strategies to increase revenue and guest satisfaction with the department's services.
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Management of monthly and year-end financials and related preparations and reporting.
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Ensures compliance with all food and beverage regulations.
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Monitors equipment and inventory levels and takes appropriate action.
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Supervises training and development of all beverage team members, including evaluations and disciplinary actions as needed.
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Responsible for all customer needs that have resulted in a dispute. Empowered to provide any necessary provisions for the assurance of guest satisfaction.
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Responsible for maintaining the highest degree of confidentiality, professionalism, and ethical business conduct.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Applicant must obtain training on food safety and responsible beverage service of the Casino’s choosing. Must pass initial drug screening, background investigation, random drug tests and credit check.
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Strong leadership and successful management of bar and beverage service operations.
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Demonstrates a strong spirit of genuine hospitality; willingness to do whatever it takes to ensure a warm, lasting, and positive guest experience.
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Strong working knowledge of operational financial planning, forecasting, analysis, and reporting
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Strong command of effective training and development techniques and initiatives
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Ability to differentiate between “process” and “personality” management and execute both at a high level.
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Excellent communicator; strong command of verbal and written communications with respect to standard communication platforms and professional formats.
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Strong Critical Thinking skills: ability to analyze facts and data, weigh options and use sound judgement in executing solutions that are in the best interest of the operation and GCCR at large.
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Proficient in contract analysis and negotiation
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Ability to perform all supervised positions at an “Expert” level
EXPERIENCE: Bachelor’s Degree in Business Management preferred, High school diploma or GED required. Minimum of five years of leadership experience in a similar environment, supervising a staff of 25 or more. Minimum of two to five years’ experience in Casino operations and/or gaming industry preferred.
LANGUAGE SKILLS:
Ability to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and response to questions from groups of managers, clients, customers, media, and the general public.
MATHEMATICAL SKILLS:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to interpret bar graphs.
REASONING ABILITY:
Ability to define problems collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
PHYSICAL DEMANDS:
The physical demands described here are representative of these that must be met by a team member to successfully perform the essential functions of this job.
While performing the duties of this job, the team member must be able to communicate effectively. The team member is also regularly required to stand; walk; sit; and use hands and fingers to hands, manipulate or feel objects, tools, or controls. The team member is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl
The team member must frequently lift and/or move up to twenty-five to fifty pounds, must occasionally lift and/or move up to seventy-five pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. The Employee is continuously subject to the effects of a smoke-filled environment and must be able to tolerate this environment when on the Casino floor. While performing the duties of this job, the Team Member occasionally works near moving mechanical parts. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases too loud.
PLEASE NOTE:
This position requires availability to work on weekends and holidays.
Tyme Maidu of Berry Creek Rancheria Preference
Native American Preference
