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Concierge Lounge Attendant

Oshkosh Marriott Waterfront Hotel & Convention Center -
Oshkosh, WI

Quick Apply

Job Details

Part-time
$14 - $16 an hour

Qualifications

Kitchen health and safety standards
Food service closing procedures
Table setting
Hotel policy compliance
Maintaining an organized workspace
Food service health code compliance
Food service opening procedures
Greeting customers
Incident Escalation
Simple food item preparation
Food and beverage recommendations
Store opening/closing procedures
Food service inventory management
Food safety sanitizing procedures
Buffet setup
Table clearing and resetting
Assisting food service staff
Merchandising display arrangement
Cleaning messes in dining areas
Hotel and accommodations guest complaints handling
Drink service
Safety standard operating procedures
Escalation handling
Entry level

Full Job Description

Concierge Lounge Attendant

Oshkosh Marriott Waterfront Hotel

Join the team behind one of the most exclusive spaces in the hotel. As our Concierge Lounge Attendant, you’ll be the warm, welcoming presence that makes Marriott Bonvoy Elite members and VIP guests feel truly valued. From creating a polished lounge atmosphere to offering concierge-level service, you’ll help deliver the elevated experience the lounge is known for.

This role is perfect for someone who loves connecting with guests, takes pride in a clean and well-run space, and enjoys being part of a high-standard hospitality environment.

What You’ll Do

Welcome every lounge guest with genuine hospitality, professionalism, and warmth
Provide personalized assistance, including local recommendations, hotel information, and concierge-style support
Maintain a strong, attentive presence in the lounge to anticipate guest needs
Resolve guest concerns promptly or escalate to leadership when appropriate
Uphold all Marriott brand and service standards
Set up, monitor, and maintain breakfast, evening hors d’oeuvres, snacks, and beverage offerings
Keep food displays fresh, stocked, and visually appealing throughout service periods
Assist with basic food prep, replenishment, and safe food-handling procedures
Maintain cleanliness and sanitation of all food service areas, tables, and equipment
Ensure the lounge remains organized, inviting, and “guest-ready” at all times
Clear and reset tables to maintain a seamless flow
Monitor access to ensure only eligible guests enter the lounge
Report maintenance issues, supply needs, or equipment concerns promptly
Maintain knowledge of Marriott Bonvoy tiers, benefits, and lounge access policies
Support inventory control and communicate supply needs
Assist with VIP activations or special events in the lounge
Complete opening and closing procedures accurately
Maintain a neat, polished, professional appearance
Follow all safety, security, and company policies
Support leadership and assist with additional tasks as needed

What Makes You a Great Fit

You’re warm, attentive, and naturally guest-focused
You take pride in creating a clean, polished, welcoming environment
You enjoy working independently while still being part of a team
You’re proactive, reliable, and detail-oriented
You uphold high standards of professionalism and hospitality

Quick Apply

Refine Your Search

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Concierge Lounge Attendant

Patient Experience Coordinator (Concierge Functional Medicine)

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Hotel Front Desk Agent

Night Auditor-Hotel Retlaw Fond du Lac, WI

Retail Part Time Store Associate

Sales Associate, Fox River Mall

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