Full-time - 37.5 Hours Per Week / 52 Weeks Per Year
Grade 14 - Pay Rate: $19.18 - $24.94
Monday through Friday: 8:30am - 4:30pm
About Oswego County Opportunities
Ranking among Oswego County's top ten largest private employers, OCO carries out its mission to inspire partnerships and provide services that empower people, support communities, and change lives through more than 50 programs serving 15,000 people each year. OCO's Employee benefits include:
- Health, Dental, and Vision Insurance (available to Full-Time staff)
- Paid leave (sick leave, PTO, holidays, etc.)
- 403B Deferred Annuity Retirement Plan
- Term Life Insurance
- Employee Assistance Program
JOB SUMMARY:
Provides direct services to victims of domestic and/or sexual violence and other crimes, according to OCO Universal Service Delivery methods in diverse locations, including OCO offices, other agency offices, program sites, public places and the homes of consumers. Independently provides intervention and care management services to an assigned population and oversees project functions as assigned. Carries out duties in accordance with Agency and Program policies/procedures and funder regulations.
JOB DUTIES AND RESPONSIBILITIES:
- Provides crisis intervention, supportive counseling, advocacy and solution focused decision making to individuals and families experiencing victimization via the crisis hotline and in-person (at home, in the community, at court, the hospital, on campus, DSS, etc.)
- Works in collaboration with a wide variety of service providers and community support agencies to engage consumers and assist them in connecting to needed services.
- Informs consumers of available services in the community to meet their specific needs. Assists with referrals and provides advocacy and assistance with completion of applications for a variety of individual needs, including, but not limited to petitions for orders of protection, child custody/visitation, Affidavits for assigned counsel or Orders to Show Cause, Victim Impact Statements, Public Assistance, OVS compensation claims, HUD benefits, the Child Protective/Adult Protective Services process, as well as monitors the provision of these and other services to primary and secondary victims.
- Follows strict protocols for safety when working in public on behalf of victims including protection of the confidentiality of staff.
- Develops and maintains assessments and individualized service plans and coordinates service activities to help consumers meet their needs and protect their rights in a variety of civil and legal processes.
- Provides the teaching and coaching of life skills such as safety planning, civil/legal systems, positive problem-solving, healthy relationships; facilitates education and prevention education in the community.
- Provides or arranges transportation to enable consumers to connect with the courts and police agencies, medical providers, DSS caseworkers, and other needed resources in the community.
- Provides on-call 24-Hour Rape Crisis Response crisis intervention related to the forensic medical exam and or medical treatment and with law enforcement agencies on a rotating basis as scheduled to the local emergency room or police department for victims of sexual assault
- Case-manages on clients’ behalf with co-workers, supervisors, and community partners, including landlords, law enforcement, local courts, prosecutors, probation and attorneys as needed.
- Safety plan for victims/survivors while maintaining staff safety in a variety of settings; in client homes, during accompaniments to court and law enforcement agencies, apartment viewings, and more.
- Assists in training program staff and community partners in specialized topic areas as assigned related to domestic and sexual violence
- Attends internal and external meetings as assigned and assists in meeting facilitation as required.
- Maintains extensive records for individual client-related services, as well as a variety of documentation used to report program outcomes, provide data in the agency data management system; and complete documents for billable services and more.
- Acts in a Leadership role, represents the agency to community partners and oversees program specific functions, as assigned.
- Carries out project responsibilities as described in the attached addendum.
- Collaborates with community partners in the development and implementation of joint protocols to ensure compliance with regulations and eligibility requirements.
Target Population & Services:
- Participate in activities to evaluate service delivery and issues pertaining to youth and young adult victims of DV, dating violence, sexual assault, and stalking.
- Maintain and expand prevention education programming in local school districts and to partner agency staff
- Provide prevention education and outreach related to healthy relationships, dating violence and sexual assault victimization, consent, and bystander response to Oswego County students grades 6-12, including underserved youth (runaway and homeless, and LGBTQ+).
- Facilitate professional trainings to community partners on topics such as dating violence and sexual assault victimization, and the effects of domestic violence on children.
- Increase the safety and well-being of youth and young adult victims through crisis intervention sessions, supportive counseling, safety planning, advocacy, accompaniment, transportation, referrals, and connection to other supports.
- Provide victim services (i.e., crisis intervention, emotional support, safety planning, info & referrals, advocacy/accompaniment, transportation, childcare, etc.) to young adults 18-24-years-old residing in the SAF House and adults with kids residing in the SAF House
- Assist victims in connecting to needed community services to attain goals related to housing, safety, finances, employment, schooling, etc. Collaborate with community partners including OCO’s youth shelter, Program to Assist Teenage Homeless (PATH), Clubhouse, LGBTQ+ Drop In, Street Outreach, and Health Education to help increase victim’s access to services.
- Improve the economic & financial status of RHY victims by helping them access adequate housing and connecting them to workforce development programs.
- Assist the SAF Program with hotline coverage and provide 24/7 on-call response.
- Assist with the creation of social media graphics and messaging to increase awareness.
- Assist with the development and updating of presentation/training materials
- Create concise documentation and collection of data of all client services and education activities.
JOB REQUIREMENTS:
- Have a desire to work with individuals and families and has a thorough understanding of the family development process and the OCO Service Delivery system.
- Must complete and maintain all regulatory training/education for NYS DOH Rape Crisis Certification and Domestic Violence Advocate privilege.
- Must be able to work independently and be self-motivated, resourceful, organized and adaptable in carrying out job duties
- Must be familiar with the geographical layout of the county and have knowledge of civil/legal systems and human service resources in the county
- Must have good oral and written communication skills and have excellent documentation and reporting skills.
- Must possess skills for complex data entry and have the ability to read and interpret complex information and manipulate data.
- Must have demonstrated ability to work with others in a warm, non-judgmental manner and be a positive role model.
- Must be able to direct the work of others, set priorities, and problem solve.
- Must exhibit professionalism, good judgment and maintain strict confidentiality with regard to client information.
- Must exhibit a detailed knowledge of regulations, services, rights and responsibilities for the population served.
- Must have the ability to work with populations with special needs, including those that may exhibit aggressive behaviors.
- Must be flexible with work schedule in order to meet the needs of the program; must participate in 24 hour on-call emergency services on a rotating basis.
- Must have acceptable health to carry out the responsibilities of the position.
- Must have a valid NYS Driver’s license with driving record within policy and access to a properly insured, reliable vehicle for regular travel and transporting consumer
MINIMUM QUALIFICATIONS:
- Must have a Bachelor's Degree in a Human Services area; and
- Must have 1 to 3 years experience with children, youth, families or a special population; or
- Any equivalent combination of education, experience and training.
Oswego County Opportunities, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Preferred
-
Bachelors or better in Human Services
Required
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
