Top 1 Dental office manager Jobs in Ottawa, Ks

Dental Office Check-In/ Patient Coordinator
Custom Dental —Ottawa, KS
- Dental office
- No experience needed
- Communication skills
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Dental Office Check-In/ Patient Coordinator

Custom Dental -
Ottawa, KS

Quick Apply

Job Details

Qualifications

In-person patient registration
Record keeping
Patient scheduling systems
Email customer support
Maintaining an organized workspace
Phone communication
Medical insurance coverage verification
Dental receptionist
Intake
Greeting customers
Practice management software
Dental insurance
Greeting dental patients
No experience needed
Accurate transaction records management
Medical administrative support
Dentrix
Telephone systems
Multi-line phone systems
Handling patient inquiries
Clean workspace maintenance
Claims documentation management
Managing patient records
Communication skills
Patient scheduling via phone
Entry level
Office phone management
Under 1 year

Full Job Description

Description:

Position Summary

The Dental Office Check-In / Patient Coordinator is responsible for ensuring an efficient, smooth, and welcoming experience for every patient. This role supports the overall flow of the practice by maintaining an accurate schedule, completing administrative tasks, and communicating effectively with both patients and team members. The primary purpose of this position is to keep the office running efficiently by managing patient intake, maintaining accurate records, and supporting the administrative needs of the front office.

Key Responsibilities

Patient Check-In & Front Desk Operations

Greet and check in all patients promptly and professionally.
Ensure required patient forms are completed and updated prior to appointments.
Maintain a clean, organized, and welcoming front desk environment.
Answer and manage a multi-line phone system efficiently and courteously.

Scheduling & Records Management

Schedule patients in the appropriate columns following office protocols.
Maintain accurate and up-to-date patient records in Dentrix.
Manage daily schedule flow, including new patients, recall appointments, cancellations, and rescheduling.
Send digital forms, appointment reminders, and confirmations.

Insurance & Financial Support

Update charts with current dental insurance information.
Assist the Financial Coordinator with insurance verification or financial tasks as needed.
Ensure accurate documentation to support billing and claims processes.

Communication Expectations

Communicate clearly with clinical team members regarding patient needs, schedule changes, or critical information.
Handle patient communication via text, phone, and email, including follow-up calls and treatment reminders.
Represent the practice with professionalism, warmth, and helpfulness in all interactions.

Technology & Systems

Dentrix practice management software
Dental Intel
Multi-line phone system
Digital communication and forms platforms

Requirements:

Qualifications & Experience

Customer service experience required.
Dental office experience is not required; training will be provided.
Ability to learn dental terminology, scheduling protocols, and practice workflows.

Soft Skills & Competencies

Friendly, welcoming, and patient-focused demeanor
Highly organized with strong attention to detail
Calm under pressure and able to multitask in a fast-paced environment
Helpful, collaborative, and team-oriented
Strong verbal communication skills

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dental office manager jobs in ottawa, ks

Dental Office Check-In/ Patient Coordinator

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