Top 11 Front desk agent Jobs in Ottawa Il

Guest Service Representative
Holiday Inn Express & Suites Peru-Janko Hospitality —Peru, IL
- $15 - $17 an hour
- Part-time
- Computer literacy
- Mid-level
- Windows
- Paid time off
- 401(k) matching
Quick Apply
Night Auditor
Fairfield Inn/Hampton Inn Ottawa IL —Ottawa, IL
- $15.00 - $16.50 an hour
- Overtime
- Basic math
- Hotel
- Organizational skills
- Paid time off
- 401(k) matching
Quick Apply
Fairfield Inn & Suites Peru - Front Desk Agent
Aimbridge Hospitality —Peru, IL
- $15.50 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
12d
Front Desk Receptionist
Illinois Valley Eye Care —Spring Valley, IL
- From $16 an hour
- Part-time
- Computer literacy
- Computer skills
- In-person
- Paid time off
- Vision insurance
Quick Apply
4d
Guest Service Representative
Holiday Inn Express & Suites Morris —Morris, IL
- $15 - $17 an hour
- Weekends as needed
- Computer literacy
- Windows
- Hotel
- Paid time off
- 401(k) matching
Quick Apply
4d
Fairfield Inn & Suites Peru - Night Auditor
Aimbridge Hospitality —Peru, IL
- $16.00 - $17.50 an hour
- Full-time
- Microsoft Word
- Windows
- Hotel
- AD&D insurance
- Disability insurance
Night Auditor
Holiday Inn Express & Suites Morris —Morris, IL
- $15.00 - $16.50 an hour
- Overtime
- Basic math
- Hotel
- Organizational skills
- Paid time off
- 401(k) matching
Quick Apply

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Night Auditor
Fairfield Inn/Hampton Inn Ottawa IL —Ottawa, IL
Minimum one year of hotel front desk or accounting experience preferred. Reconcile guest service agent paperwork and credit card transactions.
$15.00 - $16.50 an hour
Quick Apply
Fairfield Inn & Suites Peru - Night Auditor
Aimbridge Hospitality —Peru, IL
1 year in a hotel or related field. Spacious and thoughtfully designed guest rooms and suites provide plenty of room to work and relax.
$16.00 - $17.50 an hour

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Guest Service Representative
VISTA HOST INC —Columbus, OH
Adhere to hotel credit policies, including credit card authorization, direct bill accounts, cash payments, and incidental deposits.
From $14 an hour
Quick Apply
Front Desk Associate
Aqua-Tots Swim Schools —Westerville, OH
Answer phone calls, respond to inquiries, and manage messages in a professional and friendly manner. Maintain a clean and organized front desk area, restrooms,…
$13 - $14 an hour
Quick Apply
11d

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Guest Service Representative

Holiday Inn Express & Suites Peru-Janko Hospitality
Peru, IL

Quick Apply

Job Details

Part-time
$15 - $17 an hour

Benefits

Paid time off
401(k) matching

Qualifications

Retail sales transactions
Hotel and accommodations payment processing
Proactive hotel and accommodations guest assistance
Phone communication
Computer literacy
Greeting customers
Answering guest questions
Mid-level
Windows
High school diploma or GED
Cash register operations
Desktop applications
Organizational skills
Handling customer service requests
Computer skills
Telephone systems
Accident reporting
Safety standard operating procedures
Communication skills
Office phone management

Full Job Description

Guest Service Representative

Reports to: Operations Manager

Department: Rooms

WHO WE ARE

Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest. The firm’s award-winning properties within the Marriott, Hilton, Hyatt, and IHG brand families have made Janko Hospitality a 2022 Hotel Business Magazine Top 100 Hospitality Management Company. Janko Hospitality is a growth company focused on expansion through strategic acquisition, development, and third-party management. With a passion for people, a proven track record of solid financial performance, honorable community involvement, and an unwavering commitment to quality, Janko Hospitality is a management company that will provide an exceptional hospitality experience to guests, owners, and associates.

BENEFITS

Competitive compensation package
Full benefits package, including 401K with matching and paid time off from Day 1
Growth company focused on expansion through strategic acquisition and development
Hotel discounts at locations worldwide

JOB DESCRIPTION

The purpose of the Guest Services Representative position at Holiday Inn Express & Suites Peru is to provide world class service to all guests. The Operations Manager will train and supervise the operations of the front desk department of the hotel so that they provide superior customer service and operate the hotel to assure the highest possible level of guest satisfaction. The position requires flexibility in working hours, including weekends and holidays, and strong customer service skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Greets and assist guests during check-in and check-out, ensuring satisfaction with rooms and accurate billing.
Handle cash transactions, maintain records, and process reservations.
Address guest inquiries, concerns, and promote hotel services.
Operate telephone systems and manage internal calls, wake-up calls, and messages.
Maintain communication with other shifts through the front desk logbook.
Perform cashier duties and attend to market needs as required.
Adhere to safety and security protocols, including writing incident reports when needed.
Maintain a professional appearance and assist guests and team members as required.
Ability to use office equipment, lift up to 50lbs, and stand/walk for long periods.
Requires bending, twisting, reaching, and pushing.

QUALIFICATIONS

High School Diploma or equivalent work experience.
Previous customer service or hotel experience required, IHG experience is helpful.
Strong communication, customer service, and organizational skills.
Computer proficiency using Windows-based software is preferred.

Quick Apply

Refine Your Search

front desk agent jobs in ottawa il

Guest Service Representative

Night Auditor

Fairfield Inn & Suites Peru - Front Desk Agent

Front Desk Receptionist

Guest Service Representative

Fairfield Inn & Suites Peru - Night Auditor

Night Auditor

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