Top 67 Customer care coordinator Jobs in Overland Park, Ks

Patient Registration Coordinator
Behavioral Health Group —Overland Park, KS
- No nights
- Addiction Medicine
- Word processing
- Computer literacy
- Paid holidays
- Disability insurance
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Hearing Ambassador (Patient Care Coordinator)
NationsBenefits, LLC —Overland Park, KS
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
- Opportunities for advancement
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Patient Coordinator
Oral Surgery Partners —Leawood, KS
- Full-time
- Dental office
- Surgery
- HIPAA
- Profit sharing
- Health savings account
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7d
Clinical Care Coordinator
Aria Care Partners —Overland Park, KS
- Full-time
- Office
- Quality control
- Experience equivalent to degree accepted
- Health savings account
- Paid holidays
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Patient Access Coordinator
Hanger, Inc. —Overland Park, KS
- Full-time
- Experience working with individuals with disabilities
- Computer literacy
- HIPAA
- Paid parental leave
- Paid holidays
3d
Supervisor - Patient Care Coordinator
AssistRx —Overland Park, KS
- $59,000 - $66,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- Disability insurance
- Health insurance
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Front Desk Coordinator
KSMO Orthopedics LLC —Overland Park, KS
- Full-time
- High school diploma or GED
- Clinic
- Ability to sit for extended periods
- Paid holidays
- Health insurance
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Front Desk Receptionist
MIND BODY OPTIMIZATION INC —Kansas City, MO
- $41,600 a year
- Full-time
- Background check
- Current TB test
- Pass drug screening
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13d
Patient Care Coordinator
SERC Physical Therapy —Lenexa, KS
- Weekends as needed
- Inventory management
- High school diploma or GED
- Clinic
- Paid holidays
- Disability insurance
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12d
Patient Care Coordinator - Monday-Friday 10:30am-7pm
AssistRx —Overland Park, KS
- $22 a year
- Full-time
- Background check
- Microsoft Excel
- Writing skills
- Disability insurance
- Health insurance
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Reimbursement Care Coordinator
PAYER MATRIX LLC —Overland Park, KS
- Research
- Mid-level
- Microsoft Office
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Front Desk Receptionist - Prairie Village, KS
The Joint Chiropractic —Prairie Village, KS
- $16 - $19 an hour
- Part-time
- High school diploma or GED
- Clinic
- Ability to lift 50 pounds
Quick Apply
14d
Customer Support Specialist
Aria Care Partners —Overland Park, KS
- Full-time
- Mid-level
- Office
- Quality control
- Health savings account
- Paid holidays
Quick Apply
Care Coordinator
Midtown Recovery Center —Kansas City, MO
- $40,000 - $50,000 a year
- Full-time
- Google Workspace
- Microsoft Outlook
- HIPAA
Quick Apply
4d
Treatment coordinator
RADIANT GRIN SOLUTIONS LLC —Olathe, KS
- $22 - $26 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
After Hours Client Care Coordinator
First Light Home Care of Overland Park —Overland Park, KS
- Weekends as needed
- 5 years
- Team management
- Home Health
Quick Apply
Care Coordinator and Scheduler
Phoenix Home Care and Hospice —Independence, MO
- Full-time
- Office
- Home Health
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Care Coordinator (non-RN) - UH3 Medical Pavilion
University Health KC —Kansas City, MO
- Full-time
- English
- Mid-level
- Administrative experience
13d
Overnight Emergency Response Center Coordinator
HighGround —Lenexa, KS
- $23 - $26 an hour
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- English
- Organizational skills
- Health savings account
- Paid holidays
Quick Apply
Assessment Coordinator
Cottonwood Springs —Olathe, KS
- Overtime
- Vital signs
- Hospital
- Mid-level
- Disability insurance
- Health insurance
Quick Apply

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Patient Registration Coordinator

Behavioral Health Group -
Overland Park, KS

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Job Details

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement
Flexible schedule
Life insurance

Qualifications

Computer operation
Mail metering
Accounts receivable management
Word processing
Writing skills
Copy machines
Basic math
Administrative experience
High school diploma or GED
Driver's License
Fax machines
Financial data management
Typing
Clerical experience
Faxing
Quality data entry
Customer data entry

Full Job Description

Patient Registration Coordinator

Behavioral Health Group (BHG) is the largest network of Joint Commission-accredited treatment centers and the leading provider of opioid addiction treatment services. We are dedicated to helping individuals overcome substance use disorders. With over 110 locations in 22 states, our team of more than 1,900 employees serves over 42,000 patients.

Job Summary

The Patient Registration Coordinator ensures the efficient processing and direction of patients entering the clinic. Reporting to the Program Director or Office Manager, this role involves greeting patients, verifying identification and insurance, managing patient accounts, and performing necessary administrative tasks.

Duties and Responsibilities

Greet and assist all individuals entering the treatment center.
Maintain an organized waiting area.
Verify patient identification and program participation.
Inform patients and staff about financial status.
Collect and account for patient fees, including copays, deductibles, and coinsurance.
Verify insurance eligibility and authorization.
Communicate insurance status to patients and assist in resolving concerns.
Perform weekly and monthly insurance eligibility checks.
Ensure security of clinic funds and provide financial reports.
Assist patients with insurance forms.
Use computer systems for daily accounting and fee collection.
Complete and distribute weekly reports to relevant management.
Send monthly statements if applicable.
Handle third-party reimbursements (e.g., Medicaid) if needed.
Perform general clerical tasks and filing.
Cover reception desk during dispensing hours, answer phones, set appointments, and schedule intakes.
Manage admissions and discharges in the Central Registry and submit required reports.
Assist with census forms and caseload listings.
Maintain and order office supplies.
Run work-related errands such as mailing and bank deposits.
Create and type documents as needed.
Schedule patient appointments with the physician.
Report job-related issues to the Program Director.
Maintain chart monitoring system.
Attend conferences, meetings, and training programs as directed.
Participate in weekly treatment team meetings to discuss patient issues.
Understand basic concepts of alcohol/drug abuse and addiction.
Develop professional relationships with patients while maintaining confidentiality and boundaries.
Collaborate effectively with team members and project a positive image of the company.
Promote excellent customer service.
Participate in monthly in-service trainings.
Help ensure the clinic meets accrediting body standards.
Perform Safety Officer responsibilities if assigned.
Engage in outreach activities, including writing letters and making follow-up calls to community agencies.
Maintain attendance standards and report any work-related issues immediately.
Perform other duties as assigned by the supervisory team.
Comply with all federal, state, and local regulatory requirements and accrediting agencies.
Achieve assigned annual goals and objectives.
Demonstrate respect and care in all interactions with patients and team members.
Participate in required training sessions.

Minimum Requirements

High school diploma or equivalent.
One year of experience as a general office clerk with basic math, accounting skills, and cash handling experience.
Valid driver’s license.
Healthcare experience preferred.
Experience in front desk, admissions, billing, and/or collections.
Excellent verbal and written communication skills.
Strong customer service and interpersonal communication skills.
Accurate data entry and basic keyboarding skills.
Ability to work independently under pressure and handle multiple tasks simultaneously.
Ability to enforce fee collection policies.
Basic computer/word processing skills.
Knowledge and use of typical office equipment (calculator, fax machine, copier, computer, telephone, postage meter, scales, scanner, and computer programs).
Knowledge of basic math, accounting, and accounts receivable.

Physical Requirements and Working Conditions

Ability to communicate effectively by phone or in person.
Vision adequate to read correspondence, computer screens, and forms.
Manual dexterity for operating keyboard, copier, telephone, and calculator.
Ability to write phone messages and receipts.
Variable workload with periodic high stress and activity levels.
Standard medical office conditions and environments.
Interactions with patients who may be ill, have infectious diseases, mental health diagnoses, or criminal justice involvement.
Prolonged keyboarding.

Why BHG?

Join BHG, where your career flourishes in an environment built on teamwork and compassion. At BHG, we're not just a team; we're a family dedicated to patient well-being and professional growth. Here's why you should be part of our journey:

Work-Life Balance: Enjoy generous paid time off for vacation, holidays, and personal needs. Benefit from flexible schedules with early in/early out hours, no nights, and no Sundays, ensuring you have time for self-care and personal commitments. Manageable workload.

Investment in Your Growth: BHG prioritizes your development through role-based training and advancement opportunities. Grow with us as we nurture your career path.

Comprehensive Benefits: Choose from three robust benefits programs, including health, life, vision, and dental insurance. Enjoy our tuition reimbursement program and competitive 401K match, along with medical, dental, vision care, life insurance, disability coverage, and vacation time.

Recognition and Rewards: Experience competitive pay, quarterly bonuses, and incentives for completing certifications or licenses.

Employee Perks: Access exclusive discounts on various services and entertainment options. Take advantage of our Employee Assistance Program and self-care series.

At BHG, we thrive on the greatness of our people. Join us and become part of a community that values excellence, integrity, and making a real difference in the lives of others.

BHG is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

customer care coordinator jobs in overland park, ks

Patient Registration Coordinator

Hearing Ambassador (Patient Care Coordinator)

Patient Coordinator

Clinical Care Coordinator

Patient Access Coordinator

Supervisor - Patient Care Coordinator

Front Desk Coordinator

Front Desk Receptionist

Patient Care Coordinator

Patient Care Coordinator - Monday-Friday 10:30am-7pm

Reimbursement Care Coordinator

Front Desk Receptionist - Prairie Village, KS

Customer Support Specialist

Care Coordinator

Treatment coordinator

After Hours Client Care Coordinator

Care Coordinator and Scheduler

Care Coordinator (non-RN) - UH3 Medical Pavilion

Overnight Emergency Response Center Coordinator

Assessment Coordinator

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