Top 91 Customer service associate i Jobs in Overland Park, Ks

Specialist I, Guest Experience
AMC Theatres —Leawood, KS
- $20.00 - $21.50 an hour
- Full-time
- Hybrid work
- Spanish
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
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3d
Customer Care Representative I (Part-Time)
Quest Diagnostics —Lenexa, KS
- From $17.25 an hour
- Part-time
- Microsoft Outlook
- Laboratory experience
- Military encouraged
- Employee stock purchase plan
- Flextime
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Customer Service Associate I
Dollar Tree —Overland Park, KS
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Associate I
GALLS —Lenexa, KS
- Full-time
- Communication skills
- Entry level
- Paid holidays
- Health insurance
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Customer Service Associate I
Family Dollar —Shawnee, KS
- $11.50 - $12.00 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service and Support Representative I
Rally House —Lenexa, KS
- $18 - $20 an hour
- Full-time
- Computer literacy
- Writing skills
- Research
- Store discount
- Paid holidays
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Insurance Admin Specialist I
Lockton, Inc. —Overland Park, KS
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Wellness program
- Paid parental leave
DIGITAL & PAYMENT SOLUTIONS REPRESENTATIVE I
Hawthorn Bank —Overland Park, KS
- Full-time
- Ability to walk for extended periods
- Word processing
- Basic math
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Logistics Call Center Representative I
Quest Diagnostics —Lenexa, KS
- From $17.20 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Employee stock purchase plan
- Disability insurance
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Treasury Management Support Specialist I
Academy Bank —Kansas City, MO
- $26.44 - $28.85 an hour
- Full-time
- Writing skills
- Mid-level
- Office
- Paid holidays
- Disability insurance
1d
Client Experience Specialist I
Security Benefit —Overland Park, KS
- Full-time
- Mid-level
- Microsoft Office
- 3 years
- Profit sharing
- Paid parental leave
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2d
Treasury Management Support Specialist I
Academy Bank, N.A. —Kansas City, MO
- $26.44 - $28.85 an hour
- Writing skills
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
1d
Service Coordinator I
Pavion Corp. —Lees Summit, MO
- $20 - $25 an hour
- Microsoft Excel
- Microsoft Outlook
- Research
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Sales Support Rep I
Foley Equipment —Kansas City, MO
- Mid-level
- Office
- Administrative experience
- AD&D insurance
- Disability insurance
3d
Member Service Center Representative - MSCR 1
Missouri Central Credit Union —Lees Summit, MO
- $19 - $21 an hour
- Full-time
- Spanish
- In-person
- Communication skills
- Paid holidays
- Health insurance
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10d

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Client Advocate I
CVS Health —Columbus, OH
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
$43,888 - $102,081 a year
3d
Customer Service Representative I (Call Center)
Impact Community Action —Columbus, OH
Managing large amounts of inbound and outbound calls in a timely manner. High-volume customer service office and/or call center environment serving low-income…
$18 an hour
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Specialist I, Guest Experience

AMC Theatres -
Leawood, KS

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Job Details

Full-time
$20.00 - $21.50 an hour
3 days ago

Benefits

Paid holidays
Health insurance
On-site gym
Dental insurance
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Customer follow-ups
Confidential information handling
Guest rapport building

Full Job Description

Job Summary

The Specialist I, Guest Experience is responsible for the successful daily resolution of guest issues, both directly through contact with guests, and indirectly through providing support to theatre teams.

This position is based in Leawood, Kansas, with remote eligibility.

What you will be doing:

Monitor and address guest issues through social media to ensure guest issues are resolved in a timely and effective manner.
Monitor and address guest issues through email and other channels (phone calls are occasional) to ensure guest issues are resolved in a timely and effective manner.
Monitor and manage department email inboxes.
Escalate contact trends and high priority issues.
- Manage Guest Code of Conduct violation issues.

What we need from you:

1+ years of AMC theatre-level customer service experience in a leadership position such as Supervisor, Manager, or General Manager or 1+ years of corporate, call center, or commensurate multi-location customer service experience.
Excellent guest service skills, including a full understanding of service recovery techniques
Excellent verbal and written communication skills.
Ability to listen, empathize, and communicate effectively with guests who are extremely upset.
Ability to handle confidential and sensitive information in a professional manner.
Effective follow-up skills and attention to detail to ensure guest contacts which require research and/or follow-up are handled completely and in a timely manner.

What we also value (preferred):

Ability to comprehend a vast array of theatre operations and Company programs, policies, and procedures.
Advanced proficiency in using social media tools including, but not limited to: Facebook and Instagram.
Proven creative problem-solving and de-escalation skills.
Proficiency in Microsoft platforms, including but not limited to OneNote, Outlook, and Teams.
Bilingual in Spanish and/or Arabic is beneficial.

Minimum qualifications:

1+ years of AMC theatre-level customer service experience in a leadership position such as Supervisor, Manager, or General Manager or 1+ years of corporate, call center, or commensurate multi-location customer service experience.
Excellent guest service skills, including a full understanding of service recovery techniques
Excellent verbal and written communication skills.
Ability to listen, empathize, and communicate effectively with guests who are extremely upset.

Why Work at AMC?

Do you speak in movie quotes? Have a movie moment that changed your life? If you love all things movies, you may be a perfect fit for our team!

AMC has propelled industry innovation since 1920, and we continue to innovate by delivering premium sight and sound, new and improved food and beverage options, and diverse content in our state-of-the-art theatres.

AMC supports personal well-being and work-life balance with a benefits package designed to promote health and happiness, both inside and outside of work.

Hybrid work schedule (remote/in-office) for most corporate roles
Annual bonus potential
Accrued vacation and absentee time plus 12 paid holidays, including an additional day for your birthday
Reduced working hours on Fridays during the summer to enjoy more of what you love outside the office
Comprehensive medical, dental, and vision coverage
Free, confidential access to the Employee Assistance Program (EAP), supporting the whole person through everyday stressors and major life moments
401(k) match to support your financial goals
A relaxed, collaborative office environment with Coca-Cola Freestyle machines
Convenient on-site gym facility
Daily free popcorn and discounts on food and drinks (excluding alcoholic beverages)
Special savings on AMC gift cards
And of course—FREE movies at any AMC theatre nationwide and the ability to provide up to 8 friends and family movie passes

Compensation

AMC provides a compensation range for open positions where required. Factors that may be used to determine actual compensation may include, but are not limited to, a specific skill set, relevant experience or geographic location. The compensation range for this position may be lower or higher in different markets based on business needs.

The compensation for this position is: $20.00 per hour - $21.50 per hour

Job Address

One AMC Way 11500 Ash Street Leawood, Kansas 66211

Employment Status

Full Time

Relocation Eligibility

Department

GUEST EXPERIENCE

Pay Rate Type

Hourly

AMC and its subsidiaries are committed to equal employment opportunity and complies with all applicable federal, state, and local employment laws. AMC strictly prohibits and does not tolerate discrimination and will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, military status, veteran status, genetic information, or any other reason prohibited by applicable federal, state, or local law, regulation, or ordinance. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, promotion, discipline, compensation, benefits, and termination of employment.

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Refine Your Search

customer service associate i jobs in overland park, ks

Specialist I, Guest Experience

Customer Care Representative I (Part-Time)

Customer Service Associate I

Customer Service Associate I

Customer Service Associate I

Customer Service and Support Representative I

Insurance Admin Specialist I

DIGITAL & PAYMENT SOLUTIONS REPRESENTATIVE I

Logistics Call Center Representative I

Treasury Management Support Specialist I

Client Experience Specialist I

Treasury Management Support Specialist I

Service Coordinator I

Sales Support Rep I

Member Service Center Representative - MSCR 1

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