Top 15 Desktop support specialist Jobs in Overland Park, Ks

Desktop Support Technician
Sanametrix —Kansas City, MO
- $55,000 - $62,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Help Desk Specialist
RETAIL SUCCESS LLC —Overland Park, KS
- $50,000 - $65,000 a year
- Full-time
- Microsoft Outlook
- Computer Science
- Mid-level
- Disability insurance
- Health insurance
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IT Specialist
Freeman Mathis and Gary LLP —Kansas City, MO
- $27.40 - $49.52 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health savings account
- Disability insurance
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8d
Systems Support Specailist
U.S. Engineering —Kansas City, MO
- $28 - $40 an hour
- Full-time
- Construction site
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Hardware Provisioning Specialist
Advantage Solutions —Lenexa, KS
- $21.25 - $26.54 an hour
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Technical Support Specialist
Navanta, LLC —Lenexa, KS
- $22.50 - $25.00 an hour
- Full-time
- Mid-level
- Ability to sit for extended periods
- 1 year
1d
IT Logistics Support Specialist
Kansas City Public Schools —Kansas City, MO
- From $26.99 an hour
- Full-time
- Research
- High school diploma or GED
- Driver's License
- Mileage reimbursement
IT Specialist (Corrections)
City of Kansas City —Kansas City, MO
- Email
- Background check
- Pass drug screening
- Mid-level
- Paid parental leave
- Paid holidays
9d
Onsite IT Support Specialist
ARCO a Family of Construction Companies —Riverside, MO
- Full-time
- Construction site
- Mid-level
- Windows
- Paid parental leave
- Health insurance
Help Desk Specialist I
LinTech Global, Inc. —Lenexa, KS
- $40,000 - $45,000 a year
- Full-time
- Computer Science
- Office
- Windows
- AD&D insurance
- Paid holidays
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4d
IT Support Specialist Fulfillment Center
Walgreens —Liberty, MO
- $20.45 - $30.00 an hour
- Weekends as needed
- Microsoft Excel
- Mid-level
- Windows
Data Governance Specialist
The University of Kansas Health System —Shawnee Mission, KS
- Full-time
- Hospital
- Mid-level
- Master's degree
Tier II Technical Customer Support
PSG Panasonic Connect North America Professional Services —Leawood, KS
- $18 - $21 an hour
- Full-time
- Mid-level
- Analysis skills
- US work authorization
- Paid holidays
- Health insurance
IT Systems Support Specialist
Intrinsic Development —Lees Summit, MO
- $50,000 - $70,000 a year
- Mid-level
- Office
- Microsoft Office
Quick Apply

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Desktop Support Technician
Sanametrix —Kansas City, MO
Six (6) or more years of technical support experience or a bachelor’s degree in a technical discipline with three (3) or more years technical support experience…
$55,000 - $62,000 a year
Quick Apply
Help Desk Analyst
NetStandard Inc —Overland Park, KS
Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users.
$15.81 - $22.50 an hour
Quick Apply

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Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
$20 - $21 an hour
Quick Apply
IT Support Specialist II
THE VILLAGE NETWORK —Columbus, OH
Associate or bachelor’s degree in an information technology related field. Provides technical support and guidance to end users, resolving issues in…
$60,000 - $65,000 a year
3d

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desktop support specialist jobs near overland park, ks

Desktop Support Technician

Sanametrix -
Kansas City, MO

Quick Apply

Job Details

Full-time
$55,000 - $62,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Serving clients
IT service management
iOS
Windows
High school diploma or GED
Bachelor's degree
Computer hardware
Remote access software
Customer support ticket management
Customer support
Ticketing system technical support
Mobile devices

Full Job Description

Desktop Support Technician

**** US Citizenship is required *****

This position is available in June

Job Summary:

Sanametrix is a minority-owned small business headquartered in Arlington, Virginia. We specialize in providing focused research and analysis, technology, and program support solutions to federal agencies.

Sanametrix is currently identifying qualified candidates for an on-site Desktop Support Specialist position located in Kansas City, Missouri.

This is a full-time position with a work schedule of 8:00 AM EST to 5:00 PM EST, Monday through Friday onsite

Job Responsibilities:

· Configure, install, and support desktop computers, laptop computers, handheld devices, monitors, portable data storage devices, and other general peripherals.

· Provide enhanced desktop and end user support service to VIP customers.

· Maintain a professional attitude and appearance, while consistently providing excellent customer service. Examples of these qualities are a good work ethic, assisting team members when needed, and being a positive contributor to the workplace environment.

· Consistent, dependable customer service to clients and colleagues in person, on the phone, in written communications, and on video communications.

· Able to work well under pressure and to meet deadlines with calm and poise.

· Relocate IT equipment including desktop computers, monitors, portable data storage devices, and other general peripherals.

· Configure IT devices for secure operation, including installation of security software, software updates, and other configurations as required.

· Connect and configure IT devices to use computer networks.

· Diagnose hardware and software failures, communicate the remediation plans to users, and provide status updates.

· Provide software support for users (as identified by the task), including basic to advanced software operations and general use of computers and peripherals.

· Support desktop maintenance, including inventory and software distribution, and security maintenance, including virus updates and patch management.

· Provide virtual assistance sessions using Windows Remote Assistance and Apple Remote Desktop.

· Develop end-user documentation and instructions.

· Contribute knowledge and updated information to maintain the Desktop Support SOPs and Training manuals for support.

· Support disaster recovery and adapt to various types of situations, clients, and tools.

· Use an IT ticket system, is responsible for receiving and tracking trouble tickets and requests, assigns them to a technical specialist (could be themselves or someone else) for action and ensures that their tickets are resolved, and closed out with the customer and in the system.

· Track and update the movement of all IT assets (laptops, desktops, printers, etc.) within the stipulated database and within time constraints.

· Stay in regular communication throughout the day with other tiers of support and Management staff.

· Participates in troubleshooting of issues with the drive towards root cause identification.

Required Skills, Qualifications, Certifications:

· Must be able to obtain and maintain a 6C Public Trust security clearance.

· Six (6) or more years of technical support experience or a bachelor’s degree in a technical discipline with three (3) or more years technical support experience. Technical support is defined as experience with current desktop and laptop computers and various operating systems to include one or more of the following: Windows 11, Mac OS 15, and Microsoft Office suite.

Experience using ticketing system (preferably ServiceNOW)
Strong customer service and equipment support skills
Strong written and oral communications
ITIL foundations certification or ability to obtain certification within 6 months

Desired Skills, Qualifications, Certifications:

· Dell Certified Technician

· Help Desk Institute (HDI)

· CompTIA A+

· CompTIA Network+

· CompTIA Security++

· BA/BS in a technical discipline

· MCSA: Windows 11

· MCSE: Desktop Infrastructure

· MCDST: Microsoft Certified Desktop Support Technician

· ITIL Certification

Job Type: Full-time

Pay: $55,000.00 - $62,000.00 per year

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

Customer support: 1 year (Preferred)
Windows: 1 year (Preferred)
iOS: 1 year (Preferred)

Work Location: In person

Quick Apply

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desktop support specialist jobs in overland park, ks

Desktop Support Technician

Help Desk Specialist

IT Specialist

Systems Support Specailist

IT Hardware Provisioning Specialist

Technical Support Specialist

IT Logistics Support Specialist

IT Specialist (Corrections)

Onsite IT Support Specialist

Help Desk Specialist I

IT Support Specialist Fulfillment Center

Data Governance Specialist

Tier II Technical Customer Support

IT Systems Support Specialist

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