Top 68 It help desk support Jobs in Overland Park, Ks

Desktop Support Technician
Sanametrix —Kansas City, MO
- $55,000 - $62,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Enterprise Service Desk Technician - Kansas City, MO - Secret Clearance Required
D&Z Federal Division —Kansas City, MO
- Weekends as needed
- Mid-level
- High school diploma or GED
- 1 year
- Opportunities for advancement
Quick Apply
IT Support Specialist
UNITED ROTARY BRUSH CORPORATION —Olathe, KS
- $78,000 - $80,000 a year
- Full-time
- Microsoft Outlook
- ERP systems
- Mid-level
Quick Apply
Junior IT Support Specialist / Help Desk Technician
nXio, LLC —Lenexa, KS
- $20 - $29 an hour
- Full-time
- Background check
- Azure
- Office
- Mileage reimbursement
- Disability insurance
Quick Apply
6d
Help Desk Technician I
Wilkerson Crane Rental —Bonner Springs, KS
- $22 - $24 an hour
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
Quick Apply
9h
Desktop Support Analyst
Careficient —Kansas City, MO
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
1d
I. T. Technical Support
Cargo Largo —Independence, MO
- $20 - $26 an hour
- Windows
- Microsoft Office
- Computer networking
Quick Apply
Systems Support Specailist
U.S. Engineering —Kansas City, MO
- $28 - $40 an hour
- Full-time
- Construction site
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Security Analyst I
Academy Bank —Kansas City, MO
- $50,000 - $75,000 a year
- Full-time
- Office
- Bachelor's degree
- SharePoint
- Paid holidays
- Disability insurance
IT Hardware Provisioning Specialist
Advantage Solutions —Lenexa, KS
- $21.25 - $26.54 an hour
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
URBN IT Support Analyst
URBN —Kansas City, KS
- Full-time
- Mid-level
- Continuous improvement
- 2 years
- Health insurance
- Dental insurance
14d
IT Security Analyst I
Academy Bank, N.A. —Kansas City, MO
- $50,000 - $75,000 a year
- Office
- Bachelor's degree
- SharePoint
- Paid holidays
- Disability insurance
Quick Apply
Desktop Support Tech II
The University of Kansas Health System —Kansas City, KS
- Weekends as needed
- Hospital
- Mid-level
- High school diploma or GED
IT Support Technician
LightEdge —Kansas City, MO
- Windows
- High school diploma or GED
- Organizational skills
6d
Technical Support Specialist
BioIVT —Kansas City, KS
- $21 - $26 an hour
- Weekends as needed
- Computer science
- Computer Science
- Bachelor of Science
- Disability insurance
- Health insurance
Quick Apply
Service Desk Tech I
The University of Kansas Health System —Kansas City, KS
- On call
- Hospital
- High school diploma or GED
- In-person
IT Operations Specialist 1 (We-Sa 15:00-01:00 shift)
Garmin International, Inc. —Olathe, KS
- Full-time
- Research
- Mid-level
- Office
1d
Service Desk Technician
Performance Contracting —Lenexa, KS
- Background check
- Mid-level
- Office
- AD&D insurance
- Paid holidays
11d
Data Center Technician (2nd shift)
Google —Kansas City, MO
- $86,000 - $119,000 a year
- Weekends as needed
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
5d
Help Desk Specialist I
LinTech Global, Inc. —Lenexa, KS
- $40,000 - $45,000 a year
- Full-time
- Computer Science
- Office
- Windows
- AD&D insurance
- Paid holidays
Quick Apply
18h

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it help desk support jobs near overland park, ks

Desktop Support Technician

Sanametrix -
Kansas City, MO

Quick Apply

Job Details

Full-time
$55,000 - $62,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Serving clients
IT service management
iOS
Windows
High school diploma or GED
Bachelor's degree
Computer hardware
Remote access software
Customer support ticket management
Customer support
Ticketing system technical support
Mobile devices

Full Job Description

Desktop Support Technician

**** US Citizenship is required *****

This position is available in June

Job Summary:

Sanametrix is a minority-owned small business headquartered in Arlington, Virginia. We specialize in providing focused research and analysis, technology, and program support solutions to federal agencies.

Sanametrix is currently identifying qualified candidates for an on-site Desktop Support Specialist position located in Kansas City, Missouri.

This is a full-time position with a work schedule of 8:00 AM EST to 5:00 PM EST, Monday through Friday onsite

Job Responsibilities:

· Configure, install, and support desktop computers, laptop computers, handheld devices, monitors, portable data storage devices, and other general peripherals.

· Provide enhanced desktop and end user support service to VIP customers.

· Maintain a professional attitude and appearance, while consistently providing excellent customer service. Examples of these qualities are a good work ethic, assisting team members when needed, and being a positive contributor to the workplace environment.

· Consistent, dependable customer service to clients and colleagues in person, on the phone, in written communications, and on video communications.

· Able to work well under pressure and to meet deadlines with calm and poise.

· Relocate IT equipment including desktop computers, monitors, portable data storage devices, and other general peripherals.

· Configure IT devices for secure operation, including installation of security software, software updates, and other configurations as required.

· Connect and configure IT devices to use computer networks.

· Diagnose hardware and software failures, communicate the remediation plans to users, and provide status updates.

· Provide software support for users (as identified by the task), including basic to advanced software operations and general use of computers and peripherals.

· Support desktop maintenance, including inventory and software distribution, and security maintenance, including virus updates and patch management.

· Provide virtual assistance sessions using Windows Remote Assistance and Apple Remote Desktop.

· Develop end-user documentation and instructions.

· Contribute knowledge and updated information to maintain the Desktop Support SOPs and Training manuals for support.

· Support disaster recovery and adapt to various types of situations, clients, and tools.

· Use an IT ticket system, is responsible for receiving and tracking trouble tickets and requests, assigns them to a technical specialist (could be themselves or someone else) for action and ensures that their tickets are resolved, and closed out with the customer and in the system.

· Track and update the movement of all IT assets (laptops, desktops, printers, etc.) within the stipulated database and within time constraints.

· Stay in regular communication throughout the day with other tiers of support and Management staff.

· Participates in troubleshooting of issues with the drive towards root cause identification.

Required Skills, Qualifications, Certifications:

· Must be able to obtain and maintain a 6C Public Trust security clearance.

· Six (6) or more years of technical support experience or a bachelor’s degree in a technical discipline with three (3) or more years technical support experience. Technical support is defined as experience with current desktop and laptop computers and various operating systems to include one or more of the following: Windows 11, Mac OS 15, and Microsoft Office suite.

Experience using ticketing system (preferably ServiceNOW)
Strong customer service and equipment support skills
Strong written and oral communications
ITIL foundations certification or ability to obtain certification within 6 months

Desired Skills, Qualifications, Certifications:

· Dell Certified Technician

· Help Desk Institute (HDI)

· CompTIA A+

· CompTIA Network+

· CompTIA Security++

· BA/BS in a technical discipline

· MCSA: Windows 11

· MCSE: Desktop Infrastructure

· MCDST: Microsoft Certified Desktop Support Technician

· ITIL Certification

Job Type: Full-time

Pay: $55,000.00 - $62,000.00 per year

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

Customer support: 1 year (Preferred)
Windows: 1 year (Preferred)
iOS: 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

it help desk support jobs in overland park, ks

Desktop Support Technician

Enterprise Service Desk Technician - Kansas City, MO - Secret Clearance Required

IT Support Specialist

Junior IT Support Specialist / Help Desk Technician

Help Desk Technician I

Desktop Support Analyst

I. T. Technical Support

Systems Support Specailist

IT Security Analyst I

IT Hardware Provisioning Specialist

URBN IT Support Analyst

IT Security Analyst I

Desktop Support Tech II

IT Support Technician

Technical Support Specialist

Service Desk Tech I

IT Operations Specialist 1 (We-Sa 15:00-01:00 shift)

Service Desk Technician

Data Center Technician (2nd shift)

Help Desk Specialist I

I want to receive the latest job alert for it help desk support in overland park, ks

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