Top 32 Netsmart technologies Jobs in Overland Park, Ks

Solution Support Representative
Netsmart Technologies —Overland Park, KS
- Full-time
- Background check
- Pass drug screening
- US work authorization
- Opportunities for advancement
Client Service Representative
Netsmart Technologies —Overland Park, KS
- Full-time
- Background check
- Spanish
- Pass drug screening
- Opportunities for advancement
Solution Support Analyst
Netsmart Technologies —Overland Park, KS
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Opportunities for advancement
Client Development Representative
Netsmart Technologies —Overland Park, KS
- Full-time
- Background check
- Pass drug screening
- Research
- Opportunities for advancement
8d
Technical Analyst
Netsmart Technologies —Overland Park, KS
- Extended hours
- Background check
- Computer Science
- Pass drug screening
- Opportunities for advancement
5d
Client Alignment Success Representative
Netsmart Technologies —Overland Park, KS
- Full-time
- Background check
- Pass drug screening
- Research
- Opportunities for advancement
4h
Senior Product Manager
Netsmart Technologies —Overland Park, KS
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Opportunities for advancement
13d
Solution Pricing Analyst
Netsmart Technologies —Overland Park, KS
- Full-time
- Background check
- Writing skills
- Pass drug screening
- Opportunities for advancement
13d
Project Coordinator
Netsmart Technologies —Overland Park, KS
- Extended hours
- Background check
- Pass drug screening
- Mid-level
- Opportunities for advancement
Client Alignment Representative
Netsmart Technologies —Overland Park, KS
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Opportunities for advancement
14d
Client Success Coordinator
Netsmart Technologies —Overland Park, KS
- Full-time
- Background check
- Pass drug screening
- Research
- Opportunities for advancement
13d
Senior QA Engineer- Onsite Overland Park, KS
Netsmart Technologies —Overland Park, KS
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Opportunities for advancement
Client Development Executive
Netsmart Technologies —Overland Park, KS
- Full-time
- Background check
- 5 years
- Pass drug screening
- Opportunities for advancement
14d
Financial Solution Delivery Consultant
Netsmart Technologies —Overland Park, KS
- Full-time
- Background check
- Pass drug screening
- System design
- Opportunities for advancement
Solution Architect
Netsmart Technologies —Overland Park, KS
- Extended hours
- Background check
- Addiction Medicine
- Pass drug screening
- Opportunities for advancement
Solution Strategist, Patient Access & Revenue Cycle Strategy
Netsmart Technologies —Overland Park, KS
- Full-time
- Background check
- Writing skills
- Pass drug screening
- Opportunities for advancement
7d
Solution Architect- Post Implementation
Netsmart Technologies —Overland Park, KS
- Extended hours
- Background check
- Addiction Medicine
- Pass drug screening
- Opportunities for advancement
6d
Technical Project Manager
Netsmart Technologies —Overland Park, KS
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Opportunities for advancement
Technical Enablement Lead-
Netsmart Technologies —Overland Park, KS
- Full-time
- Background check
- Pass drug screening
- Office
- Opportunities for advancement
13d
Principal Architect-CareDimensions-
Netsmart Technologies —Overland Park, KS
- Full-time
- Background check
- Azure
- Pass drug screening
- Opportunities for advancement

I want to receive the latest job alert for netsmart technologies in overland park, ks

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

netsmart technologies jobs near overland park, ks

Solution Architect jobs in Overland Park, KS

Client Representative jobs in Overland Park, KS

Client Coordinator jobs in Overland Park, KS

Technical Analyst jobs in Overland Park, KS

Technical Project Manager jobs in Overland Park, KS

Pricing Analyst jobs in Overland Park, KS

Support Analyst jobs in Overland Park, KS

Customer Service Representative jobs in Overland Park, KS

Project Coordinator jobs in Overland Park, KS

Revenue Cycle Specialist jobs in Overland Park, KS

Solution Architect jobs in Sterling, VA

Ai Architect jobs in New York, NY

Solution Architect jobs in Albany, NY

Solution Architect jobs in Ashburn, VA

Solution Architect jobs in Texas

Landscape Architect jobs in Portland, OR

Technical Lead jobs in Research Triangle Park, NC

Technical Lead jobs in Fairfax, VA

Technical Account Manager jobs in Atlanta, GA

Weekend After Hours Technical Support jobs in Dallas, TX

Solution Support Representative

Netsmart Technologies -
Overland Park, KS

Apply Now

Job Details

Full-time

Benefits

Opportunities for advancement

Qualifications

Technical support via phone
Incident Escalation
Managing clients in a customer support role
Resolving technical support tickets
Customer issue escalation
Data collection
1 year
Cross-functional collaboration
Associate's degree
Healthcare IT
Entry level
Cross-functional communication
Client interaction via phone calls

Full Job Description

About Netsmart

At Netsmart, improving care delivery isn’t just our aspiration; it’s our passion!

For more than 50 years, we’ve been a healthcare software company developing technology and providing services in behavioral health, human services, and post-acute markets. We collaborate with organizations and partner with our clients across the care spectrum to anticipate challenges, identify obstacles, and recognize new opportunities as healthcare evolves. We continuously strive to advance our Netsmart technologies and offerings beyond the EHR by embracing new technology trends that empower healthcare professionals to provide the best possible care.

Position Overview:

We're looking for a Solution Support Representative to serve as the first point of contact for clients experiencing technical or solution-related issues. This role is ideal for someone who enjoys problem solving, providing excellent customer support, and collaborating with cross functional teams to ensure client success.

Responsibilities

Provide first point of contact support for clients reporting technical or solution issues.
Diagnose and resolve standard client questions or problems over the telephone or internet.
Document inbound support requests and ensure proper notation of client problems or issues.
Attend required training and consume materials to ensure you can correctly respond to client questions.
Transfer issues that require more detailed analysis to more experienced associates.
Collaboration with internal and external stakeholder to resolve or progress client issues forward.

Qualifications
Required

Associate degree or equivalent relevant work experience

Preferred

At least 1 year of customer service experience.
Healthcare solution support experience
Healthcare clinical workflow experience
Strong documentation and data gathering skills

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.

If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.

All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.

Netsmart's Job Applicant Privacy Notice may be found here.

Apply Now

Refine Your Search

netsmart technologies jobs in overland park, ks

Solution Support Representative

Client Service Representative

Solution Support Analyst

Client Development Representative

Technical Analyst

Client Alignment Success Representative

Senior Product Manager

Solution Pricing Analyst

Project Coordinator

Client Alignment Representative

Client Success Coordinator

Senior QA Engineer- Onsite Overland Park, KS

Client Development Executive

Financial Solution Delivery Consultant

Solution Architect

Solution Strategist, Patient Access & Revenue Cycle Strategy

Solution Architect- Post Implementation

Technical Project Manager

Technical Enablement Lead-

Principal Architect-CareDimensions-

I want to receive the latest job alert for netsmart technologies in overland park, ks

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected