Top 46 Outbound call center representative Jobs in Overland Park, Ks

Customer Service Representative (CSR)
MSI —Lenexa, KS
- $18.75 - $21.75 an hour
- Overtime
- Spanish
- Microsoft Outlook
- Word processing
- Disability insurance
- Health insurance
Call Center Representative - Retail Pharmacy
The University of Kansas Health System —Lenexa, KS
- HIPAA
- English
- Outpatient experience
Pharmacy Technician (Call Center)
McKesson —Overland Park, KS
- $18.23 - $30.38 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Research
Collections Specialist
TrueML —Lenexa, KS
- $20 an hour
- Full-time
- High school diploma or GED
- Travel
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
Customer Care Representative
Unity Village —Lees Summit, MO
- $20.50 an hour
- Full-time
- Remote
- Microsoft Outlook
- Computer literacy
- Research
Quick Apply
Call Center Rep Lead
The University of Kansas Health System —Kansas City, KS
- Full-time
- Mid-level
- High school diploma or GED
- Mentoring
Contact Center Representative
Orthopedic Health of Kansas City —Kansas City, MO
- Computer literacy
- High school diploma or GED
- Communication skills
Quick Apply
Bilingual Call Center Representative
Family EyeCare Center —Kansas City, KS
- From $16 an hour
- Full-time
- US work authorization
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Account Servicing Representative I
UGA Finance —Parkville, MO
- Full-time
- High school diploma or GED
- Ability to sit for extended periods
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
11d
Sales Development Representative - Blue Springs, MO
Meyer Laboratory LLC —Blue Springs, MO
- From $18.27 an hour
- Office
- Business development
- Organizational skills
- 401(k) matching
- Opportunities for advancement
Quick Apply
Collections Specialist (First Party)
TrueML —Lenexa, KS
- $20 an hour
- Full-time
- High school diploma or GED
- Travel
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
Collections Specialist (Third Party)
TrueML —Lenexa, KS
- $20 an hour
- Full-time
- Sales
- High school diploma or GED
- Travel
- Disability insurance
- Health insurance
Quick Apply
Customer Service Representative I - KS
Upper Lake Processing Services LLC —Lenexa, KS
- Background check
- Pass drug screening
- High school diploma or GED
- 401(k) 4% Match
- 401(k) matching
Quick Apply
2d
Customer Service Representative (CSR)
M S International, Inc —Lenexa, KS
- $18.75 - $21.75 an hour
- Overtime
- Spanish
- Microsoft Outlook
- Word processing
- Disability insurance
- Health insurance
Relationship Advisor MRC (Hybrid)
MAZUMA CREDIT UNION —Overland Park, KS
- $18 - $20 an hour
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- AD&D insurance
- Paid holidays
Business Development Coordinator
Kansas City Hyundai —Merriam, KS
- $2,500 - $5,000 a month
- Full-time
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative - Healthcare (Multiple Shift Options)
Tria Health LLC —Kansas City, MO
- $19 - $20 an hour
- Full-time
- In-person
- Communication skills
- Entry level
- Tuition reimbursement
- Work from home
Quick Apply
2d
BDC Representative
Landmark Dodge Chrysler Jeep Ram Missouri —Independence, MO
- $2,500 - $4,500 a month
- Full-time
- Dealership
- Computer skills
- Communication skills
- Opportunities for advancement
Quick Apply
Licensed Insurance Sales Representative (Remote / Home-Based)
Allstate —Kansas City, MO
- $18 an hour
- Weekends as needed
- Remote
- Computer literacy
- High school diploma or GED
- US work authorization
- Paid training
- Dental insurance
Customer Service Representative - FT
Dal-Tile —Lenexa, KS
- Full-time
- Microsoft Outlook
- Word processing
- Windows
Quick Apply

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Customer Service Representative (CSR)

MSI -
Lenexa, KS

Apply Now

Job Details

Full-time
$18.75 - $21.75 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Microsoft Outlook
Word processing
High school diploma or GED
Math
Customer support

Full Job Description

Summary: The Customer Service Representative (CSR) is an on-site role responsible for engaging with customers through multiple channels, including phone, email, and in-person interactions. Front-desk duties include guiding customers through the showroom and assisting with product selection. The role also involves backend operations such as processing orders and coordinating logistics. CSRs play a crucial role in delivering outstanding service, ensuring customer satisfaction, and upholding company standards.

Work Hours: Monday to Friday from 08:00 AM to 05:00 PM, 2 Saturday(s) a month from 09:00 AM to 12:00 PM

Seniority Level: Entry Level

Employment Type: Full-time

Compensation: This hourly, non-exempt position pays from $18.75 to $21.75 per hour, with overtime compensated at 1.5 times the base rate. New hires usually earn between $40,000 and $54,300 annually, or more, depending on experience, overtime hours, and bonuses.

To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:

Provide exceptional customer service through phone, email, and in-person interactions.
Build and nurture strong customer relationships.
Assist customers in selecting the appropriate products for their needs.
Retrieve and bring product samples to customers in the showroom
Address customer issues related to transactions, deliveries, and products
Accurately maintain customer contact information and transaction records.
Follow up with customers on quotes, inquiries, and sales opportunities.
Process sales transactions, payments, and generate sales orders.
Schedule deliveries and coordinate logistics for material shipments.
Create shipping orders and packing lists.
Answer inbound sales calls and proactively make outbound calls.
Ensure showroom displays are maintained to the highest standards.
Monitor stock levels to ensure efficient processing of customer orders.
Support trade customers by understanding their project needs and recommending suitable MSI materials.
Maintain marketing materials for easy customer access.
Collaborate with Sales Representatives to keep account transactions and inventory up to date.
Stay informed about company products and services.
Perform additional duties as required.

Additionally the candidate must meet the following Education and/or Experience requirements:

High School Diploma required; some college coursework preferred.
Minimum of 1 year of customer service experience.
Strong communication skills with a positive, solution-oriented approach.
Attentive to customer needs and details.
Proven ability to manage multiple tasks simultaneously.
Goal-oriented with a focus on delivering excellent customer service.
Strong math skills and the ability to perform quick calculations.
Proficient with PCs and navigating a multi-window environment.
Intermediate skills in MS Outlook, Word, and Excel.
Bilingual (Spanish) preferred.

This role has the following physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently walks, stands and occasionally sits.
The employee must regularly lift, pull and move up to 25 pounds and occasionally up to 50 pounds. Specific vision abilities required by this job include close vision.

Benefits: MSI offers a comprehensive benefits package that includes:

Referral, Holiday, and Annual Bonuses
Annual pay increases
Paid Time Off
Medical, Dental, and Vision Insurance
Company-paid Short Term and Long Term disability
Company-paid Life Insurance
Tuition Reimbursement
Traditional and Roth 401(k) plans with company matching contributions
Charitable donation matching programs
Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests

About MSI: Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, onyx, stacked stone and pavers imported from over 36 countries on six continents.

Over the years, MSI has been the recipient of many prestigious awards including:

Top 5 fastest growing companies - OC Business Journal
Supplier Diversity Award - Home Depot
#1 Flooring Distributor multiple years in a row - Floor Covering Weekly
Top Workplaces Award winner multiple times - Top Workplaces
MSI Founder named the Entrepreneur of the Year - Ernst and Young

MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group. MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.

Apply Now

Refine Your Search

outbound call center representative jobs in overland park, ks

Customer Service Representative (CSR)

Call Center Representative - Retail Pharmacy

Pharmacy Technician (Call Center)

Collections Specialist

Customer Care Representative

Call Center Rep Lead

Contact Center Representative

Bilingual Call Center Representative

Account Servicing Representative I

Sales Development Representative - Blue Springs, MO

Collections Specialist (First Party)

Collections Specialist (Third Party)

Customer Service Representative I - KS

Customer Service Representative (CSR)

Relationship Advisor MRC (Hybrid)

Business Development Coordinator

Customer Service Representative - Healthcare (Multiple Shift Options)

BDC Representative

Licensed Insurance Sales Representative (Remote / Home-Based)

Customer Service Representative - FT

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