Top 239 technical support Jobs in overland park, ks

Onboarding Engineer
NetStandard Inc —Overland Park, KS
- $64,492 - $71,218 a year
- Full-time
- Background check
- Computer Science
- Windows
- Health insurance
- Dental insurance
Quick Apply
Service Desk Engineer II
Infinity Technology Services —Kansas City, MO
- $40,000 - $60,000 a year
- Weekends as needed
- Background check
- Azure
- Up to 50% travel
- Health insurance
- Dental insurance
Quick Apply
Data Center Technician
Allied Onesource —Kansas City, MO
- $25 an hour
- Mid-level
- High school diploma or GED
- Associate's degree
NOC Operator
NoTraffic —Overland Park, KS
- Weekends as needed
- Mid-level
- Continuous improvement
- Linux
Entry Level Customer Training Specialist – Traveling
Reynolds and Reynolds —Kansas City, MO
- $50,000 - $55,000 a year
- Full-time
- Dealership
- Driver's License
- Bachelor's degree
- Health savings account
- Paid holidays
Quick Apply
10d
IT Service Desk Support Staff I
Terracon —Olathe, KS
- $22.25 - $31.25 an hour
- High school diploma or GED
- Driver's License
- Military encouraged
- Paid holidays
- Health insurance
Customer Support I, Customs Compliance
Magaya Corporation —Kansas City, MO
- $19 - $22 an hour
- Full-time
- Remote
- Computer literacy
- Research
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
9d
Technical Support Analyst
Shamrock Trading Corporation —Overland Park, KS
- Full-time
- Bachelor of Science
- Writing skills
- English
- Dental insurance
- 401(k)
Quick Apply
IT Technician
Mainstream Nonprofit Solutions Inc. —Overland Park, KS
- $20.80 an hour
- Overtime
- High school diploma or GED
- Driver's License
- Continuous improvement
- Paid holidays
- Tuition reimbursement
Customer Service Representative - Work From Home (Multiple Locations) | 2026
WTW —Overland Park, KS
- From $16.50 an hour
- Overtime
- Remote
- High school diploma or GED
- Fair chance
- In-person
- Paid training
- Flexible spending account
3d
Technical Support Specialist
Navanta, LLC —Lenexa, KS
- Full-time
- Mid-level
- Analysis skills
- Ability to sit for extended periods
Analyst I, Service Desk
AMC Theatres —Leawood, KS
- $19.50 - $21.00 an hour
- Full-time
- Hybrid work
- Computer literacy
- High school diploma or GED
- In-person
- Paid holidays
- Health insurance
Quick Apply
6d
Desktop Support Tech I
The University of Kansas Health System —Shawnee Mission, KS
- Full-time
- Hospital
- Windows
- High school diploma or GED
3d
IT Support
zTrip Worldwide —Kansas City, MO
- $24 - $27 an hour
- Hybrid work
- Mid-level
- Linux
- 2 years
- Paid holidays
- Health insurance
Quick Apply
IT Support Technician
Commercial Capital Company, LLC. —Lenexa, KS
- Experience equivalent to degree accepted
- Associate's degree
- Entry level
Quick Apply
12d
Technical Support Liaison
NABIS —Kansas City, MO
- $65,000 - $70,000 a year
- Full-time
- Remote
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Desktop Support Technician
Ovation Workplace Services Inc —Overland Park, KS
- $45,000 - $49,000 a year
- Weekends as needed
- Computer Science
- Mid-level
- Office
Quick Apply
4d
Systems Analyst
Meriplex —Overland Park, KS
- Azure
- Mid-level
- Communication skills
Quick Apply
IT Support Specialist I
ISG Technology —Overland Park, KS
- Full-time
- Office
- High school diploma or GED
- Driver's License
Help Desk Technician
Kansas City Orthopaedic Institute —Leawood, KS
- Full-time
- Computer literacy
- Windows
- Microsoft Office
- Wellness program
- Health savings account
Quick Apply

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technical support jobs near overland park, ks

Onboarding Engineer

NetStandard Inc -
Overland Park, KS

Quick Apply

Job Details

Full-time
$64,492 - $71,218 a year

Benefits

Health insurance
Dental insurance
401(k)

Qualifications

Cloud identity and access management (IAM)
Computer Science
IT user and group management
Technical documentation
Network switch
Windows
Network infrastructure
IT infrastructure
Cloud-based systems
Email configuration (technical support)
IT
Associate's degree
SD-WAN

Full Job Description

The Onboarding Engineer is a seasoned IT generalist working in a service provider capacity for a variety of clients. The role is responsible for advanced technical support of M365, Windows based server systems, virtualization technology, shared storage, email and unified communications, security access controls, data networking, backup/DR, etc. This critical role is accountable, along with the other team members, for delivery of services that meet all technical requirements for clients in a timely fashion. The SE also requires personal and administrative skills, such as initiative, time management, prioritization, multi-tasking, project assessment, scoping, estimation, time allocation/tracking, documentation, communication, and testing and solution deployment.

About the role

The Onboarding Engineer is the hands-on technical builder who turns a signed contract into a fully instrumented, documented, monitored, and supportable client. You execute the technical work behind the scenes while a Project Manager and vCIO own the client relationship.

When the onboarding pipeline is light, you flex into Technical Services — supporting existing clients on escalations, project work, and platform improvements. That dual mode is intentional. It keeps your skills sharp across the full client lifecycle and gives the team a senior generalist who can step in anywhere.

What you'll own during onboarding

Technical discovery. Sit alongside the vCIO/PM through discovery, then go deep — environment, network topology, identity, M365, line-of-business apps, third-party dependencies, risk areas.
Documentation. Build the client's documentation from scratch to NetStandard's standard: assets, configurations, passwords, runbooks, network diagrams. This is the canonical source of truth the support team relies on.
RMM and patching. Deploy RMM agents, configure policies, validate coverage, baseline patch and AV health.
PSA configuration. Stand up the client in PSA — contracts, SLAs, asset sync, alert routing, user records, ticket templates.
Network monitoring. Deploy and tune network monitoring, validate discovery, confirm syslog/SNMP ingestion, set sane alerting thresholds.
Microsoft 365 / Entra. Validate tenant configuration, baseline conditional access and identity posture, wire the tenant into our monitoring and reporting stack.
Handoff. Produce a tight handoff package — known issues, environmental quirks, escalation paths, open follow-ups — and walk Tier 1/2 through it before going live.

Flex responsibilities (lighter onboarding periods)

Tier 2/3 escalations on existing clients
Project work: migrations, hardware refreshes, security baselines
Improving our onboarding runbooks, templates, and automation
Mentoring helpdesk on documentation quality and ticket hygiene

What we're looking for

5+ years in an MSP or internal IT generalist role with hands-on responsibility across endpoints, identity, networking, and cloud.
Working fluency with the modern MSP stack — ideally HaloPSA (or ConnectWise/Autotask), NinjaOne (or Kaseya/Datto), and an IT documentation platform (ITGlue/Hudu).
Strong Microsoft 365 and Entra chops: tenant configuration, conditional access, hybrid identity exposure, basic Purview/compliance.
Network literacy. You can walk into a client, look at the firewall and switching, and understand what's there. VLANs, basic routing, VPN, SD-WAN exposure.
A documentation reflex. You don't consider work "done" until it's written down clearly enough for someone else to support.
Comfortable owning a checklist and pushing to completion without daily PM hand-holding.
Clear written communication. You'll be heads-down a lot — your notes, runbooks, and handoffs are how the team trusts your work.

Bonus points

Auvik or comparable network monitoring experience
Scripting (PowerShell, Python) for repeatable deployment tasks
Past experience standardizing or improving an onboarding process
Backup & DR experience in setup, configuration, and troubleshooting
M365 certs (MS-102, MS-700, SC-300) or Security+ / similar

Job Type: Full-time

Pay: $64,492.00 - $71,218.00 per year

Benefits:

401(k)
Dental insurance
Health insurance

Ability to Commute:

Overland Park, KS 66214 (Required)

Ability to Relocate:

Overland Park, KS 66214: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

technical support jobs in overland park, ks

Onboarding Engineer

Service Desk Engineer II

Data Center Technician

NOC Operator

Entry Level Customer Training Specialist – Traveling

IT Service Desk Support Staff I

Customer Support I, Customs Compliance

Technical Support Analyst

IT Technician

Customer Service Representative - Work From Home (Multiple Locations) | 2026

Technical Support Specialist

Analyst I, Service Desk

Desktop Support Tech I

IT Support

IT Support Technician

Technical Support Liaison

Desktop Support Technician

Systems Analyst

IT Support Specialist I

Help Desk Technician

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