Top 78 Bilingual customer service associate Jobs in Overland Park Ks

Customer Service Representative (CSR)
MSI —Lenexa, KS
- $18.75 - $21.75 an hour
- Overtime
- Spanish
- Microsoft Outlook
- Word processing
- Disability insurance
- Health insurance
12d
Customer Care Representative
Unity Village —Lees Summit, MO
- $20.50 an hour
- Full-time
- Remote
- Microsoft Outlook
- Computer literacy
- Research
Quick Apply
Customer Service Warehouse Associate
Ewing Outdoor Supply —Olathe, KS
- $18 - $20 a year
- Full-time
- Spanish
- Clean driving record
- Basic math
- Profit sharing
- Paid training
Quick Apply
Residential Coordinator/CSR
Midwest Duct Cleaning —Mission, KS
- $20 - $25 an hour
- Part-time
- Sales
- Computer literacy
- English
Quick Apply
Bi-Lingual Customer Service Representative (Spanish & English)
QC Holdings, Inc./LendNation —Belton, MO
- $18 an hour
- Full-time
- 18 years or older
- Spanish
- 11+ years
- Health savings account
- Paid holidays
Quick Apply
9h
Specialist I, Guest Experience
AMC Theatres —Leawood, KS
- $20.00 - $21.50 an hour
- Full-time
- Hybrid work
- Spanish
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
2d
BILINGUAL Customer Service Representative
J. Luengo Insurance Advisors —Overland Park, KS
- Communication skills
- Entry level
Bilingual Patient Care Coordinator - M-F 10:30-7pm
AssistRx —Overland Park, KS
- $22 a year
- Full-time
- Bilingual
- Background check
- Microsoft Excel
- Disability insurance
- Health insurance
Quick Apply
Bi-lingual Pharmacy Tech Support/Call Center Rep (Work from Home)
IQVIA —Kansas City, MO
- $18 an hour
- Full-time
- Remote
- Spanish
- HIPAA
- English
- Work from home
Team Lead of Intake (Kansas City, MO / Hybrid)
FreedomCare —Kansas City, MO
- $24 - $26 an hour
- No weekends
- Spanish
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
Bilingual Customer Care Representative
Unity Village —Lees Summit, MO
- $19.45 an hour
- Remote
- Microsoft Outlook
- Computer literacy
- Research
Quick Apply
Customer Support Specialist
BASYS Processing —Lenexa, KS
- Full-time
- Hybrid work
- Mid-level
- Organizational skills
- 1 year
Quick Apply
Customer Service Loan Specialist
QC Holdings, Inc./LendNation —Lenexa, KS
- $20 an hour
- Full-time
- Remote
- Spanish
- High school diploma or GED
- Organizational skills
Quick Apply
13d
Overnight Emergency Response Center Coordinator
HighGround —Lenexa, KS
- $23 - $26 an hour
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- English
- Organizational skills
- Health savings account
- Paid holidays
Quick Apply
Customer Support Representative
Steven Kohnle Agency - Farmers Insurance —Olathe, KS
- $20 - $25 a year
- Full-time
- Spanish
- English
- Communication skills
- Opportunities for advancement
Quick Apply
Customer Service Representative
Monticello Animal Hospital —Shawnee, KS
- $15 - $20 an hour
- Part-time
- Bilingual
- Google Workspace
- Computer literacy
- Employee discount
- Professional development assistance
Quick Apply
Client Intake Specialist - Bilingual (Customer Support)
DiPasquale Moore —Kansas City, MO
- $40,000 a year
- Full-time
- Bilingual
- No experience needed
- Office
- Disability insurance
- Health insurance
Quick Apply
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —Kansas City, KS
- $18.50 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
Customer Service Representative
All About Doors and Windows —Kansas City, MO
- $22.50 - $30.00 an hour
- Full-time
- Bilingual
- Google Workspace
- Computer literacy
- Health savings account
- Vision insurance
Quick Apply
Customer Service Representative (CSR)
M S International, Inc —Lenexa, KS
- $18.75 - $21.75 an hour
- Overtime
- Spanish
- Microsoft Outlook
- Word processing
- Disability insurance
- Health insurance
14d

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Customer Service Representative (CSR)

MSI -
Lenexa, KS

Apply Now

Job Details

Full-time
$18.75 - $21.75 an hour
12 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Microsoft Outlook
Word processing
High school diploma or GED
Math
Customer support

Full Job Description

Summary: The Customer Service Representative (CSR) is an on-site role responsible for engaging with customers through multiple channels, including phone, email, and in-person interactions. Front-desk duties include guiding customers through the showroom and assisting with product selection. The role also involves backend operations such as processing orders and coordinating logistics. CSRs play a crucial role in delivering outstanding service, ensuring customer satisfaction, and upholding company standards.

Work Hours: Monday to Friday from 08:00 AM to 05:00 PM, 2 Saturday(s) a month from 09:00 AM to 12:00 PM

Seniority Level: Entry Level

Employment Type: Full-time

Compensation: This hourly, non-exempt position pays from $18.75 to $21.75 per hour, with overtime compensated at 1.5 times the base rate. New hires usually earn between $40,000 and $54,300 annually, or more, depending on experience, overtime hours, and bonuses.

To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:

Provide exceptional customer service through phone, email, and in-person interactions.
Build and nurture strong customer relationships.
Assist customers in selecting the appropriate products for their needs.
Retrieve and bring product samples to customers in the showroom
Address customer issues related to transactions, deliveries, and products
Accurately maintain customer contact information and transaction records.
Follow up with customers on quotes, inquiries, and sales opportunities.
Process sales transactions, payments, and generate sales orders.
Schedule deliveries and coordinate logistics for material shipments.
Create shipping orders and packing lists.
Answer inbound sales calls and proactively make outbound calls.
Ensure showroom displays are maintained to the highest standards.
Monitor stock levels to ensure efficient processing of customer orders.
Support trade customers by understanding their project needs and recommending suitable MSI materials.
Maintain marketing materials for easy customer access.
Collaborate with Sales Representatives to keep account transactions and inventory up to date.
Stay informed about company products and services.
Perform additional duties as required.

Additionally the candidate must meet the following Education and/or Experience requirements:

High School Diploma required; some college coursework preferred.
Minimum of 1 year of customer service experience.
Strong communication skills with a positive, solution-oriented approach.
Attentive to customer needs and details.
Proven ability to manage multiple tasks simultaneously.
Goal-oriented with a focus on delivering excellent customer service.
Strong math skills and the ability to perform quick calculations.
Proficient with PCs and navigating a multi-window environment.
Intermediate skills in MS Outlook, Word, and Excel.
Bilingual (Spanish) preferred.

This role has the following physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently walks, stands and occasionally sits.
The employee must regularly lift, pull and move up to 25 pounds and occasionally up to 50 pounds. Specific vision abilities required by this job include close vision.

Benefits: MSI offers a comprehensive benefits package that includes:

Referral, Holiday, and Annual Bonuses
Annual pay increases
Paid Time Off
Medical, Dental, and Vision Insurance
Company-paid Short Term and Long Term disability
Company-paid Life Insurance
Tuition Reimbursement
Traditional and Roth 401(k) plans with company matching contributions
Charitable donation matching programs
Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests

About MSI: Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, onyx, stacked stone and pavers imported from over 36 countries on six continents.

Over the years, MSI has been the recipient of many prestigious awards including:

Top 5 fastest growing companies - OC Business Journal
Supplier Diversity Award - Home Depot
#1 Flooring Distributor multiple years in a row - Floor Covering Weekly
Top Workplaces Award winner multiple times - Top Workplaces
MSI Founder named the Entrepreneur of the Year - Ernst and Young

MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group. MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.

Apply Now

Refine Your Search

bilingual customer service associate jobs in overland park ks

Customer Service Representative (CSR)

Customer Care Representative

Customer Service Warehouse Associate

Residential Coordinator/CSR

Bi-Lingual Customer Service Representative (Spanish & English)

Specialist I, Guest Experience

BILINGUAL Customer Service Representative

Bilingual Patient Care Coordinator - M-F 10:30-7pm

Bi-lingual Pharmacy Tech Support/Call Center Rep (Work from Home)

Team Lead of Intake (Kansas City, MO / Hybrid)

Bilingual Customer Care Representative

Customer Support Specialist

Customer Service Loan Specialist

Overnight Emergency Response Center Coordinator

Customer Support Representative

Customer Service Representative

Client Intake Specialist - Bilingual (Customer Support)

Bilingual Customer Service Specialist (Spanish)

Customer Service Representative

Customer Service Representative (CSR)

I want to receive the latest job alert for bilingual customer service associate in overland park ks

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