Warranty Project Management Associate
Company Overview
At Mitsubishi Power, we're not just building better clean energy technologies; we're architecting a better future. Our team is boldly redefining power generation to accelerate the world's energy transition. We operate as one team, pushing toward our vision of the future. We value problem solvers, prioritize collaboration, and support each other in an inclusive culture built on accountability and authenticity by demonstrating our values: Safety, Family, Innovative, Inclusive, Accountable & Courageous. Together, we’re building the future we all aspire to - making net zero a reality.
Role Overview
The Warranty Project Management Associate supports warranty project management activities for Mitsubishi Power’s power generation fleet. This role provides hands-on experience in warranty claim administration, process improvement, project coordination, and data analysis. Working closely with the Warranty Project Manager and cross-functional teams, the intern will help improve warranty workflows, support outage planning activities, and contribute to initiatives that enhance efficiency and customer satisfaction.
Key Responsibilities
- Support the administration and review of warranty claims within the warranty management database.
- Assist with accurate data entry, tracking, and reporting of warranty claim activities.
- Analyze warranty data and identify trends that support root cause investigations and corrective actions.
- Prepare reports and presentations related to warranty performance and claim status.
- Participate in warranty review meetings and support issue tracking and resolution efforts.
- Assist with process mapping, RACI development, workflow documentation, and process improvement initiatives.
- Support material tracking and coordination activities for warranty claims and outage execution.
- Collaborate with technical, engineering, and project management teams to support warranty-related activities.
- Maintain documentation and records associated with warranty projects and technical support initiatives.
- Support additional project management and operational activities as assigned.
Requirements
- Currently enrolled in a Bachelor of Science program in Mechanical Engineering, Industrial Engineering, or a related discipline.
- Strong interest in project management, process improvement, operations, or power generation.
- Basic analytical and problem-solving skills.
- Ability to organize information and communicate project status effectively.
- Strong written and verbal communication skills.
- Proficiency with Microsoft Excel, Word, PowerPoint, and other Microsoft Office applications.
- Ability to work independently and collaboratively in a team environment.
- Experience with process mapping, data analysis, or project coordination is a plus.
Learning Outcomes
- Gain practical experience in warranty claim lifecycle management, from claim intake through resolution and closeout.
- Develop project management skills by supporting process mapping, workflow improvement, and cross-functional coordination activities.
- Learn how to analyze warranty and operational data to identify trends, support root cause investigations, and drive continuous improvement initiatives.
- Build business communication skills through participation in meetings, status reporting, and collaboration with engineering, operations, and project teams.
- Develop proficiency with project tracking tools, databases, and Microsoft Office applications used to manage warranty programs and performance reporting.
- Gain exposure to the power generation industry and understand how warranty management supports equipment reliability, customer satisfaction, and successful project execution.
Mitsubishi Power is an Equal Employment Opportunity (EEO) employer actively seeking to diversify the workforce and is committed to a policy of equal employment opportunity. Therefore, all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally recognized protected basis under applicable law, are strongly encouraged to apply.
