Top 7 Client success manager Jobs in Owensboro, Ky

Client Success Advocate (Account Manager / vCIO)
Fastek Services, LLC —Owensboro, KY
- $40,000 - $65,000 a year
- Email
- Background check
- Mid-level
- Administrative experience
- Paid holidays
- Disability insurance
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Client Success Advocate (Account Manager / vCIO)
Fastek Services, LLC —Owensboro, KY
Background in IT, business development, or account/relationship management (a background in another consultative or administrative field with strong…
$40,000 - $65,000 a year
Quick Apply
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Client Success Advocate (Account Manager / vCIO)

Fastek Services, LLC
Owensboro, KY

Quick Apply

Job Details

Full-time
$40,000 - $65,000 a year
9 days ago

Benefits

Paid holidays
Disability insurance
Life insurance
Retirement plan

Qualifications

Revenue growth
Business development management
Customer records maintenance
Managing customer accounts
Customer communication
Customer relationship building
Client rapport building
Account development
Mid-level
Administrative experience
Business development
Driver's License
Documentation tools
Technology advisory
Risk management
Organizational skills
Client retention strategy
Lead Tracking
Business development within technology
Sales pipeline management
Client growth strategy
CRM system proficiency
Account management
Communication skills
Consultative selling
Technology sales

Full Job Description

Client Success Advocate (Account Manager / vCIO)
Fastek Technology Services — [Owensboro, KY]

About the Role

Fastek is looking for a Client Success Advocate to serve as the primary relationship owner for a portfolio of managed IT services clients. This isn't a typical account management or help-desk role — it's a consultative, advisory position that blends account management, virtual CIO (vCIO) guidance, and business development with existing clients. You'll help clients align their technology with their business goals, reduce risk, and plan ahead instead of reacting to problems.

We don't believe in selling for the sake of selling. Growth in this role comes from being a trusted advisor who helps clients make smart, proactive decisions about their technology — not from pressure-based tactics.

What You'll Do

Own the day-to-day relationship for ~40 assigned managed services clients
Plan and lead quarterly Technology Success Meetings (TSMs) — consultative check-ins that uncover business needs, risk exposure, and growth opportunities
Identify, scope, and quote hardware, security, and infrastructure projects for existing clients
Manage technology lifecycle and replacement planning so clients avoid being surprised by aging equipment
Coordinate with our Service Desk, Projects, and Security teams to keep client accounts running smoothly
Maintain accurate documentation and opportunity tracking in our CRM and lifecycle management tools
Build long-term, trust-based relationships — not transactional ones

What Success Looks Like

Consistent client meeting cadence and strong client retention
Clients feel informed, not surprised, about their technology needs
Opportunities and recommendations are well-documented and followed through
Growth in revenue is a byproduct of good advice, not a sales quota chased for its own sake

What We're Looking For

Background in IT, business development, or account/relationship management (a background in another consultative or administrative field with strong organizational skills is welcome — full training on our tools and technical concepts is available)
Comfortable discussing both technology and money with clients
Strong organizational skills — you'll be juggling multiple accounts, meetings, and follow-ups at once
Naturally proactive; you spot problems before they become emergencies
Strong written and verbal communication skills
Valid driver's license (client visits required)

What We Offer

Base salary plus incentive/bonus compensation
Health insurance stipend
Unlimited discretionary vacation (manager approval)
Simple IRA retirement plan after 90 days
Paid holidays
Life insurance
Short-term disability coverage

How to Apply

Email resume to [email protected]; no phone calls, please.

Pay: $40,000.00 - $65,000.00 per year

Work Location: In person

Quick Apply

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client success manager jobs in owensboro, ky

Client Success Advocate (Account Manager / vCIO)

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