The Role
We are looking for a reliable, detail-oriented Production & Operations Associate for a hands-on position in our small Camarillo business.
This is an active production and operations position — not a desk-only role. You will spend a substantial part of the day operating production equipment, handling materials, packaging orders, and preparing shipments. The rest of the role involves order processing, CRM software updates, shipping software, business email, customer and lead follow-up, and basic phone outreach.
This position is a strong fit for someone who enjoys variety, works accurately, learns quickly, and can move comfortably between hands-on production work and business/administrative tasks.
What You’ll Do
- Operate silkscreen heavy equipment press, production, and packaging equipment.
- Prepare, inspect, package, and ship customer orders.
- Handle boxes, inventory, production materials, and shipping supplies.
- Create shipments and labels using systems such as UPS WorldShip, FedEx Ship Manager, USPS shipping tools, or similar software.
- Process customer orders, quotes, invoices, labels, and job paperwork.
- Enter and update customer, order, and lead information in CRM and business software.
- Work with CRM platforms such as Apptivo, Zoho CRM, Salesforce, HubSpot, or similar systems.
- Use QuickBooks or similar accounting/order-processing software.
- Use Excel, Google Sheets, or similar spreadsheet software for tracking, lists, and basic data entry.
- Write and respond to routine business emails clearly and professionally.
- Follow up with existing customers and leads by email and phone.
- Make basic cold and warm outreach calls when needed.
- Track inventory and production materials.
- Check orders carefully for quantities, specifications, artwork, shipping instructions, and other details.
- Move between production, shipping, order processing, and customer-related tasks as business needs change throughout the day.
- Help keep the complete production and customer-order workflow moving smoothly.
What We’re Looking For
- Strong everyday typing and keyboard skills.
- Comfortable writing routine professional business emails.
- Experience using several business applications during the workday, such as CRM, email, spreadsheets, shipping systems, and order-processing software.
- Able to learn unfamiliar business software and procedures quickly.
- Strong attention to detail when working with customer information, quantities, order specifications, and written instructions.
- Reliable, organized, and able to complete assigned responsibilities without constant supervision.
- Comfortable speaking professionally with customers and leads by phone.
- Comfortable switching frequently between hands-on production work and computer-based business tasks.
- Mechanically comfortable working around production machinery and equipment.
Physical Requirements
This is an active, hands-on position.
- Expect to be on your feet approximately 60–80% of the workday.
- Regularly move between production, packing, inventory, and shipping areas.
- Able to lift and move boxes, materials, and supplies weighing up to 50 lbs as part of production and shipping duties.
- Able to safely perform the physical duties of the position, with reasonable accommodation where required by applicable law.
Experience That Is Helpful
Experience in one or more of the following is preferred:
- Production or manufacturing
- Print shop or silkscreen printing
- Fulfillment or warehouse operations
- Shipping and receiving
- Small-business operations
- Order processing
- CRM software
- QuickBooks or similar business software
- UPS WorldShip
- FedEx Ship Manager
- USPS shipping systems
- Excel or Google Sheets
- Label printers
- Inventory or order-management software
Previous printing experience is helpful but not required if you are mechanically comfortable, detail-oriented, computer proficient, and willing to learn.
About Nordex
Nordex Advanced Technology, Inc. has provided silkscreen printing and CD/DVD media services for more than 30 years.
We are a small company where employees work across different parts of the operation. Accuracy, reliability, customer service, initiative, and taking ownership of your work are important.
This is not a position where you will perform only one task all day. We are looking for someone who likes variety, stays productive, notices details, learns new responsibilities, and helps keep production and customer orders moving.
Pay: $20.00 - $25.00 per hour
Benefits:
- Health insurance
- On-the-job training
- Paid time off
Application Question(s):
- Please describe your typing ability. Can you type accurately without regularly looking at the keyboard, and approximately how many words per minute can you type?
- Please list the business software you have used in a work environment, including any CRM systems and briefly describe how you used it.
- Please describe your hands-on production experience, including any printing, silkscreen, packaging, or production equipment you have operated?
- Are you able to regularly stand, move around the production area, and lift or move materials weighing up to 50 lbs., with or without reasonable accommodation?
Experience:
- production and fulfillment: 1 year (Preferred)
Work Location: In person
