We are looking for an experienced bartender. Please read below if you have experience.
At Palm & Paddle Grille, we are as committed to our crew members as we are to our customers. Great food and exceptional hospitality are only possible when the entire team is invested in creating a remarkable experience for all involved. We do that by embracing the following core values.
- We believe in empowering our crew members to unleash their passion and creativity to reach their full potential.
- We create work-life integration by supporting each crew member’s goals so they’re their best on and off the job.
- We encourage embracing spontaneity, to create magical and unexpected moments for our team and our guests.
- We remain community-conscious, seeking opportunities to connect and give back.
- Above all, we remain passionate about providing exceptional hospitality that ensures every guest leaves with a lasting impression of quality and satisfaction.
If you love the islands, are passionate about delicious food and drinks, and are committed to providing superior service that has a positive impact on all involved, then join the Palm & Paddle Grille crew, where it’s always island time.
All team members should pass a drug screenting, satisfactorily complete Safety and Food Handling Training as well as a thorough Orientation. Additionally, all team members should be trained in how to bus tables, clean the dining room, and answer the phone (and what to say… and NOT say).
FRONT OF HOUSE POSITIONS:
Dining Room Attendant/Bus Person:
EVERY team member needs to learn this position. Primary responsibilities include:
- Assisting with clearing away soiled dishes, glasses, flatware, etc., resetting clean tables, and keeping all dining areas clean.
- Removing soiled dishes, etc. to bus tubs and taking them to the dishwashing area downstairs.
- Bringing up clean glasses and flatware to the second-level server station and bar.
- Performing periodic restroom “checks” that include cleaning and resupplying.
- Mopping up any spills.
- Transferring beer kegs, bottled beer, and supplies to the bar when no bar back is present.
- Positive guest interaction at all times.
Host/Hostess
ALL Hosts/Hostesses must have training in basic safety, food handling, and menu familiarity. They must also be trained on the POS system (for seating), learn all table numbers and locations, phone system, and carry out procedures. They must be trained in “Hospitality” and the Palm & Paddle Grille’s expectations in terms of guest interactions. Host/Hostesses must be trained in opening and closing procedures and housekeeping in their areas. This is a prerequisite position that all Servers must learn as well.
Food Runners
With dining on two levels, the Palm & Paddle Grille will have the challenge of getting food to our guests safely and quickly. To that end, we will schedule “food runners” to assist in bringing orders from the kitchen to the guests. Food Runners must understand our menu, our table and seat numbers, be able to recognize dishes on the trays they will be using to transport food to guest tables, have proper serving etiquette (children, women, and then men), and be trained in hospitality and guest interaction. This position is also a ”prerequisite” position for all servers to learn. Hosts and Hostesses should be cross-trained to function in this capacity when needed.
Servers
ALL Servers should be trained in both the above positions – Dining Room Attendant and Host/Hostess. Additionally, servers must have extensive training on the menu (including an awareness of any allergens, which items are vegetarian, no added gluten, etc.). Servers must have sufficient training on the POS system to be comfortable inputting orders on both handheld devices and fixed terminals. Servers must have extensive hospitality training as well as sales training. Servers must be familiar with and adhere to the guidelines for Responsible Beverage Service.
Bar-Backs
The bar-back position is a support position for our bartenders. Bar-backs will typically be scheduled during peak days/times for the bar to aid the bartenders in keeping clean glasses supplied, bottled beer and mixers stocked, ice bins refilled, emptying trash as needed, and keeping the bar area clean. In essence, they are bartender “understudies” as well.
Bartenders
To be a bartender at the Palm & Paddle Grill, a candidate must go through the same prerequisite training as Servers and also through Server training. Additionally, they must not only understand how to use the POS System for ordering but to be comfortable with handling cash. Our bartenders will need to be well-versed in crafting cocktails, using our blenders, drawing tap beer, changing beer kegs, washing and sanitizing glassware, and have excellent people skills, including dealing with guests that may require being “cut off” from ordering additional alcohol. Bartenders must attend Hospitality training (as part of their training as a Server) and salesmanship training. All Bartenders must be familiar with and adhere to the responsible Beverage Service guidelines and must always check the IDs of any guests that appear to be under 40 years old. Lead Bartenders may have the added responsibility of reconciling server cash-outs, inventorying and/or ordering alcohol, and more. At times, the Lead Bartender may function as the “Manager on Duty” (MOD) and as such, may be required to learn management functions including closing duties
Pay: $7.75 - $8.50 per hour
Shift:
People with a criminal record are encouraged to apply
Experience:
- Restaurant experience: 1 year (Preferred)
Shift availability:
- Night Shift (Preferred)
- Day Shift (Preferred)
Ability to Commute:
- Springfield, MO 65807 (Required)
Work Location: In person
