The Academic Transfer Specialist (ATS) is an integral member of the Enrollment Services team and serves as the primary coordinator for all transfer-related processes. This position is responsible for assisting students transferring to SKC with the evaluation and application of prior college credits, as well as supporting students transferring or matriculating from SKC to graduate programs or other institutions. This requires course-level screening through collaboration with faculty and staff, and consultation with academic departments regarding transfer requirements for all articulation agreements.
Cross-training with other enrollment services (Financial Aid and Admissions) will be required to fully support transfer students’ needs. The ATC will support college activities, committees, and professional development appropriate to the position.
The ideal candidate is a self-motivated, driven leader who demonstrates professionalism, is customer-oriented, and has strong communication and organizational skills. They demonstrate an understanding and commitment to inclusive communities, indigenous issues, cultural competence, and student development. High energy and the ability to thrive in a fast-paced work environment, with a willingness to “roll up sleeves” to get the work done. The willingness and ability to adapt to changing needs.
Perform all duties promptly while maintaining quality customer service to students, faculty, staff, and educational partners from other institutions.
Demonstrate excellent written and verbal communication skills while providing clear, professional guidance to students, faculty, and staff.
Learn Enrollment Services processes and related software to assist with processing transfers, transcripts, and other incoming and outgoing student needs.
Serve as the primary point of contact for transfer-related questions, working closely with students, faculty, advisors, and external institutions.
Maintain knowledge of SKC academic programs, admission requirements, transfer policies, and student services to effectively assist prospective and current transfer students.
Provide timely, accurate, and relevant support for students transferring to or matriculating from SKC.
Provide general academic advising for prospective transfer students and discuss degree completion options by interpreting core requirements for each academic program in support of primary academic advising.
Receive, review, and evaluate official transcripts to determine transfer credit applicability and program eligibility, coordinating with transfer institutions as needed.
Independently collaborate with academic departments to evaluate transfer coursework, resolve transfer-related issues, and support articulation and degree completion.
Review and process course substitution and waiver requests in accordance with institutional policies.
Manage transfer evaluations, substitutions, waivers, and related processes independently while ensuring accuracy, confidentiality, and compliance.
Process official SKC transcript requests in accordance with institutional policies and FERPA regulations.
Assist SKC students seeking admission to graduate programs at SKC and other institutions by providing guidance through the admissions process.
Communicate with academic and administrative departments regarding transfer policies, student eligibility, and issues affecting incoming transfer students.
Represent SKC at meetings related to transfer, articulation, and student mobility initiatives.
Assist in the development, implementation, and maintenance of articulation agreements with partner institutions.
Assist in developing recruitment strategies and materials for prospective transfer students.
Update and maintain records, databases, reports, and communications related to transfer students, transfer evaluations, articulation agreements, and associated processes.
Maintain accurate records, databases, reports, and communications related to transfer processes. Enter and update student records in the SKC Student Information System (SIS), ensuring the accurate and timely recording of transfer credits, transcript evaluations, course substitutions, waivers, articulation agreements, and other transfer-related information while maintaining data integrity and confidentiality.
Bachelor’s Degree and/or 2 years of Experience working in an enrollment service or academic department with advising or related student support services experience
Demonstrated knowledge of transfer and articulation processes
Demonstrated positive character reflecting friendly, outgoing, charismatic, self-motivated individual, who is customer oriented and can deal with high stress situations, and difficult or distressed individuals in positive ways
Demonstrated experience/utilization of effective verbal and written communication skills
Demonstrated experience/utilization of effective time management and organizational skills
Experience or demonstrated ability to critically think, multi-task, problem-solve, and work in a fast-paced environment
Demonstrated accountability and integrity (e.g. ability to repetitively deliver timely and accurate work)
Experience demonstrating professional character (reflects a positive attitude, appearance and enthusiasm) for the departments, faculty, staff, students, and the tribal communities served by the college
Experience using computers for data entry, record keeping, data management, and reporting
Ability to maintain recordkeeping systems and procedures
Demonstrated ability to establish and maintain effective relationships with diverse groups of professionals and students, particularly, the Montana Tribes and other Native groups in U.S.
Ability to work non-traditional work hours, including nights and weekends, as needed
Ability to interpret and apply policies and regulations in a complex college setting
Commitment to maintaining confidentiality
Ability to work both independently and within a team
