Join our team and you can make a meaningful difference in the lives of seniors, disabled and Veterans in your community.
Western Montana Area VI Agency on Aging, also known as Western Montana Aging Services (WMAS) is a nonprofit organization serving and supporting older adults, people with disabilities, veterans and their families in Lake, Mineral, Sanders and Lincoln Counties, Montana. Our office is located in Polson, Montana with a second location in Ronan, Montana. WMAS also operates the Veteran Directed Care Program to serve Veterans in Montana, Idaho, Oregon, Utah and Washington.
Western Montana Aging Services is seeking a full-time Benefits Enrollment and Medicare Specialist to become an integral part of our team! You will take charge of implementing the vision, mission and core values of our agency. Some aspects of this position may require travel, per diem and mileage is paid.
This position is full-time and includes medical benefits package with HSA/FSA, life insurance, Medicare supplement premium reimbursement and paid holiday, sick and vacation. Retirement available with employer contribution after probationary period of one year.
- Develop a full understanding of the Information & Assistance Program, State Health Insurance Assistance Program, State Medicare Patrol and other programs operated and/or funded by the agency.
- Conduct in-depth consultations with clients to assess their needs and eligibility for Medicare Enrollment and various government assistance programs.
- Provide accurate and up-to-date information about available benefits and eligibility criteria.
- Assist clients with the enrollment process, including completing application forms and gathering necessary documentation.
- Navigate and interpret complex government agency websites and systems to ensure successful applications.
- Maintain detailed records of client interactions and program enrollments.
- Stay informed about changes in government policies and programs to provide clients with the most current information.
- Collaborate with other team members and agencies to streamline the benefits enrollment process for clients.
- Attend next available state training for State Health Insurance Assistance Program and Information & Assistance (may be available online) to become a certified I&A/SHIP Technician.
- Uphold the highest standards of client confidentiality and data security.
- Present workshops to community organizations, business and civic groups on senior services as opportunities arise. Website/YouTube presentations.
- Basic computer proficiency to navigate various government website platforms, database systems, Microsoft 365, Internet/search engines and email, etc.
· Strong interpersonal and communications skills, with the ability to build trust and rapport with elderly and disabled clients.
· Knowledge of local resources and government assistance programs, including Medicare, Medicaid and Social Security is preferred but not required.
· Detail-oriented with a commitment to accuracy and thoroughness.
· Excellent organizational and time management skills.
· Ability to thrive in a fast-pasted environment working independently and as part of a collaborative team.
· Excellent written and verbal communication skills and comfortable presenting to groups and individuals.
· Empathetic and compassionate approach to working with clients in need.
· Proficiency in computer applications and the ability to navigate online systems.
· Reliable vehicle for occasional travel, Montana Drivers’ License, proof of insurance and good driving record.
WMAS aims to enhance the quality of life, well-being and independence of its clients by offering a range of programs and resources, such as:
Information and Assistance: Providing information about available resources, services and programs for seniors, as well as assisting them in accessing these services.
State Health Insurance Assistance Program: SHIP counselors are professionals who provide assistance and information to individuals regarding their health insurance options, particularly with regard to Medicare, a Federal health insurance program for people aged 65 or older and certain younger individuals with disabilities.
Resource and Referral: Providing support and resources/referrals to other programs and resources in the community.
Community Engagement: Encouraging older adults to stay active and engaged in their communities through social activities and volunteering opportunities.
Long-Term Care Planning: Helping seniors and their families make informed decisions about long-term care, including nursing homes and home care services.
Advocacy: Representing the interests of seniors in the community and advocating for policies and programs that benefit older adults.
Elder Abuse Prevention: Raising awareness of and addressing elder abuse and neglect.
Additional Requirements:
Ability to pass a background check
Valid Drivers’ License and Proof of Insurance
Please submit cover letter and resume with contact information to Tami Flanagan at: [email protected].
If you have any questions please email or contact Tami at (406)872-2288
Pay: $17.00 - $19.00 per hour
Benefits:
- Dental insurance
- Dependent care reimbursement
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
