Top 58 Reservation agent Jobs in Pacific Grove, Ca

Reservations Agent
La Bahia Hotel and Spa —Santa Cruz, CA
- $24.73 an hour
- Weekends as needed
- Computer literacy
- English
- Office
- Free parking
- Paid jury duty
Quick Apply
13d
Hotel Front Desk Agent + Bar - NEW HOTEL OPENING | September 2026
Heron's Lodge —Carmel-by-the-Sea, CA
- $20 - $21 an hour
- Part-time
- Serving
- Microsoft Outlook
- Computer literacy
Quick Apply
18h
Front Desk Agent, Full-time, Monterey Plaza Hotel & Spa
Monterey Plaza Hotel & Spa —Monterey, CA
- $21.50 - $24.90 an hour
- Full-time
- Writing skills
- Hotel
- High school diploma or GED
Quick Apply
14d
Front Desk Agent
Holiday Inn Express Monterey Bay - Seaside —Seaside, CA
- $18 - $19 an hour
- Part-time
- Background check
- Hotel
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent (FT/PT)
The Hongkong and Shanghai Hotels, Limited —Carmel-by-the-Sea, CA
- $24.25 an hour
- Part-time
- Computer literacy
- Hotel
- Bachelor's degree
- Employee discount
Day Guest Resort Agent (Full Time)
Pebble Beach —Pacific Grove, CA
- $18.40 an hour
- Full-time
- Sales
- Bachelor of Science
- High school diploma or GED
- Health insurance
- Dental insurance
13d
Front Desk Agent
Holiday Inn Express and Suites —Marina, CA
- $18 - $20 an hour
- Part-time
- Writing skills
- Basic math
- Hotel
- 401(k)
- Employee assistance program
Quick Apply
8d
Reservations Agent- FT
Carmel Valley Ranch —Carmel-by-the-Sea, CA
- $18 - $19 an hour
- Full-time
- Computer literacy
- Windows
- Math
- Employee stock purchase plan
- Paid holidays
Reservations Sales Agent (Full Time)
Pebble Beach —Pacific Grove, CA
- $20.40 an hour
- Full-time
- Microsoft Outlook
- High school diploma or GED
- Communication skills
- Health insurance
- Dental insurance
8d
Supervisor, Customer Services
Envoy Air Inc. —Monterey, CA
- Weekends as needed
- Background check
- 18 years or older
- English
19h
Airport Agent - Customer Service & Ramp (Part-Time) (MRY)
United Ground Express —Monterey, CA
- $18 an hour
- Overtime
- Background check
- 18 years or older
- Ability to walk for extended periods
- Paid training
- Health insurance
Quick Apply
Front Office Supervisor
InterContinental The Clement Monterey —Monterey, CA
- $27.50 an hour
- Weekends as needed
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Front Office-Agent
Bernardus Lodge and Spa —Carmel Valley, CA
- $22.66 an hour
- Microsoft Outlook
- Ability to walk for extended periods
- Computer literacy
Quick Apply
Front Office Supervisor
La Bahia Hotel and Spa —Santa Cruz, CA
- $30.75 an hour
- Weekends as needed
- Inventory management
- Mid-level
- Mentoring
- Paid jury duty
- Health savings account
Quick Apply
Guest Service Agent at L'Auberge Carmel
Sorasea Hospitality —Carmel-by-the-Sea, CA
- $19 - $23 an hour
- Full-time
- Merchandising
- High school diploma or GED
- Communication skills
- Health insurance
- Dental insurance
Front Desk Agent - Courtyard by Marriott, Santa Cruz
Courtyard by Marriott, Santa Cruz —Santa Cruz, CA
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Front Desk Agent (AM/PM shifts)- Carmel Beach Hotel
Sorasea Hospitality —Carmel-by-the-Sea, CA
- $20 - $23 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Conflict management
- Health insurance
- Dental insurance
Front Desk Agent
Bernardus Lodge & Spa —Carmel Valley, CA
- $22 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Health savings account
- Paid holidays
Quick Apply
9d
Front Desk Agent
LOTUS MANAGEMENT INC —Watsonville, CA
- Part-time
- Mid-level
- 3 years
- Hotel
Quick Apply
Front Desk Agent
Dream Inn —Santa Cruz, CA
- $23.73 an hour
- 8 hour shift
- Hotel
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply

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reservation agent jobs near pacific grove, ca

Reservations Agent

La Bahia Hotel and Spa -
Santa Cruz, CA

Quick Apply

Job Details

Full-time
$24.73 an hour
13 days ago

Benefits

Free parking
Paid jury duty
Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Food provided
Retirement plan

Qualifications

Computer operation
Teamwork
Resort experience
Upselling
English

Full Job Description

ABOUT US:

Nestled along the Pacific Coast, La Bahia Hotel & Spa celebrates its dramatic setting where the tip of Monterey Bay touches Sana Cruz's coveted Main Beach. Steeped in the romantic beauty of Spanish-Mediterranean architecture, locals and travelers alike will savor globally influenced cuisine, cocktails and wellness rituals infused with the region's agricultural bounty and coast-cultured Spirit.

SUMMARY:

The Reservation Agent embodies the art of hospitality as the initial touchpoint for our esteemed guests, crafting seamless and personalized booking journeys. This role requires an unwavering commitment to precision in administrative detail, paired with an intuitive ability to deliver bespoke service, ensuring each reservation is meticulously tailored to individual preferences while maximizing revenue opportunities. The Reservation Agent expertly curates stays that reflect our guests’ unique desires, anticipating needs before they arise. Every interaction, whether by phone, email, or digital channels, exemplifies the highest standards of excellence. By delivering impeccable service, the Reservations Agent will uphold La Bahia Hotel & Spa’s service standards (inspired by Forbes) while elevating our beachfront property.

DUTIES/RESPONSIBILITY:

Process reservations via phone, email, and digital channels with polished professionalism
Demonstrate perfect phone etiquette and written communication
Master all room categories, suites, and amenities to make perfect recommendations
Handle special requests with discretion and follow-through
Personalize each booking by noting preferences (pillow types, anniversary celebrations, etc.)
Utilize upselling techniques to enhance guest stays
Process deposits and payments with absolute accuracy
Maintain flawless data entry in PMS (Opera, Amadeus, etc.)
Communicate VIP arrivals and special requests
Respond to inquiries within luxury service timeframes (under 2 minutes for calls)
Maintain comprehensive knowledge of hotel facilities and local attractions
Liaise with front office, concierge, and sales teams
Manage group booking coordination
Participate in pre-arrival planning for high-profile guests
Prepare daily reservation reports
Maintain impeccable grooming standards, wearing the assigned uniform exactly as specified (proper fit, cleanliness, and presentation at all times
Wear the official hotel lapel pin prominently as part of the uniform requirement, unless embroidered onto uniform
Performs other duties as assigned by manager

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

QUALIFICATIONS:

(2/3) years of reservations agent and/or front desk agent experience, with luxury hotel/resort strongly preferred
Excellent communication skills and customer service skills
Advance computer literacy required
Proficiency in property management systems preferred (Microsoft Office, Opera, etc.)
Ability to work independently and as part of a team.
Expertise in secure credit card processing for reservations, deposits, and prepayments
Fluent in English (additional languages highly preferred)
Ability to maintain composed under pressure
Ability to work efficiently in a fast-paced environment while seated for extended periods
Capability to maintain focus and precision during prolonged screen time
Comfortable working in an office environment
Flexible to work in different shifts, including evenings, weekends, and holidays
Professional demeanor required
Occasional light lifting (up to 25 lbs.)
Highly organized with the ability to multitask in a fast-paced environment

This role offers a dynamic work environment where your contributions directly impact the guest experience. If you are dedicated to cleanliness, customer satisfaction, and enjoy working in a team-oriented atmosphere, we invite you to join our Reservations team at La Bahia Hotel.

Pay: $24.73 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Food provided
Free parking
Health insurance
Health savings account
Life insurance
Paid jury duty
Paid time off
Parental leave
Retirement plan
Vision insurance

Language:

English (Required)

Ability to Commute:

Santa Cruz, CA 95060 (Required)

Work Location: In person

Quick Apply

Refine Your Search

reservation agent jobs in pacific grove, ca

Reservations Agent

Hotel Front Desk Agent + Bar - NEW HOTEL OPENING | September 2026

Front Desk Agent, Full-time, Monterey Plaza Hotel & Spa

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Front Desk Agent

Reservations Agent- FT

Reservations Sales Agent (Full Time)

Supervisor, Customer Services

Airport Agent - Customer Service & Ramp (Part-Time) (MRY)

Front Office Supervisor

Front Office-Agent

Front Office Supervisor

Guest Service Agent at L'Auberge Carmel

Front Desk Agent - Courtyard by Marriott, Santa Cruz

Front Desk Agent (AM/PM shifts)- Carmel Beach Hotel

Front Desk Agent

Front Desk Agent

Front Desk Agent

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