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Territory Account Manager

Systems Solutions of Paducah, LLC
Paducah, KY

Quick Apply

Job Details

Full-time
From $50,000 a year

Qualifications

Roadmap creation (System development task)
Business development management
Managing customer accounts
Customer relationship building
Software sales
Client onboarding
Referral-based lead generation
Territory sales
Sales referrals
Client rapport building
Networking through cold outreach
Prioritizing technology investments (IT roadmap design and development)
Account development
Mid-level
Incident Escalation
Business development
B2B business model
Sales quoting
Territory management
Forecasting
Sales management systems proficiency
Vendor communication
Initial Contact (sales skills)
Prospecting
Client retention strategy
Solution design (as sales engineering task)
Lead Tracking
Client acquisition
Business development within technology
Corporate sales environment

Full Job Description

We believe talent deserves a human touch. Your application will be read by an actual person who’s excited to discover the real you.

SSI, a New Charter company, is looking for a driven, business-minded Territory Account Manager to join our growing team. This hybrid role blends new business development with strategic account management, making it ideal for a consultative professional who thrives on building relationships and solving real-world business challenges through technology.

In this role, you will actively prospect and schedule First-Time Appointments (FTAs) in collaboration with our Director of Sales—with the goal of uncovering new opportunities and expanding our footprint in key verticals. You will also manage and grow a book of business by serving as a trusted advisor to existing clients—driving retention through regular check-ins and quarterly reviews, coordinating renewals, and identifying expansion opportunities aligned to their evolving IT and security needs.

Key Responsibilities

Business Development

Prospect for new business opportunities via cold calling, networking, marketing campaigns, and referrals
Book and attend FTAs alongside the Director of Sales
Identify client pain points and align needs with our managed IT, cloud, and cybersecurity solutions
Conduct discovery meetings and build roadmaps for long-term technology alignment
Represent Systems Solutions at local events, trade shows, and industry forums

Account Management

Serve as the primary relationship owner for assigned clients
Lead strategic business reviews and guide long-term IT planning
Quote and manage renewals for hardware, software, licensing, and service contracts
Act as the liaison between clients and our technical services team
Handle client escalations professionally and ensure service excellence

Internal Collaboration

Maintain CRM updates, pipeline tracking, and forecast accuracy
Work closely with vendors and distribution to prepare solution proposals
Support onboarding of new clients by participating in kickoff meetings

Qualifications

2+ years of experience in business development, account management, or outside sales—preferably in IT, MSP, or B2B services
Strong interpersonal and communication skills, including comfort working with C-level executives
Self-starter with solid organizational and follow-up skills
Familiarity with IT concepts (we’ll provide training, but a working knowledge is a plus)
Proficiency with CRM tools and quoting software is preferred
Driven relationship builder who finds energy in connecting with people and creating long-term value
Go-Giver mindset—focused on helping clients and teammates succeed through service
Committed to professionalism, integrity, and collaborative problem-solving
Comfortable balancing multiple priorities and adapting to changing client needs

Compensation & Benefits

Base Salary: Starting at $50,000 (commensurate with experience)
Uncapped commission structure

Travel Requirements

Primarily local travel across Southern Illinois, Southern Indiana, Kentucky, and Tennessee.

Systems Solutions, a New Charter Technologies company, has maintained long-term relationships with clients to help create better efficiencies and higher productivity. We create unique solutions that suit our clients’ requirements and budget. Part of the Systems Solutions’ advantage is our storied and prolific vendor relationships. With industry leaders like VMware, SonicWall, Cisco, Microsoft and IBM® on your side, there’s no technology problem we can’t handle for you.

We’re an established company that has been in business for more than 30 years. We offer our small and mid-size business clients cutting-edge network support services, and we deliver great results — using the most advanced tools and computer support technologies available, delivered by experienced, certified professionals. You will have the opportunity to work on a championship team, with some of the best and brightest individuals in the industry.

Systems Solutions invests in employees to encourage growth and long-term employment relationships. With these core thoughts in mind, Systems Solutions has focused on building a forward-looking atmosphere from the ground up. We strive to provide a positive experience for everyone all the time. Our relationships with our employees as well as our clients are founded on honesty and integrity.

SSI, a New Charter Technologies company, is committed to creating an inclusive environment and is proud to be an equal opportunity employer. SSI recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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