JOB DESCRIPTION
Position Title: Custodian Department: Retail
Salary Range: $15.15 Reports to: Retail Manager
Employment Status: Seasonal FLSA Status: Non-Exempt
POSITION SUMMARY)
The primary responsibility is to ensure that all public areas of the marina are clean , organized, and well-maintained. The incumbent will be responsible for a range of custodial tasks to create a clean and safe environment for customers and staff.
ESSENTIAL FUNCTIONS & DUTIE
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Greet customers entering the store and provide excellent customer service;
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Responsible for regularly cleaning and sanitizing all areas of the store, gift shop, fuel dock, restrooms, administration offices;
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Responsible for emptying trash bins, dispose of waste properly, and ensure that the Marina's waste management procedures are followed;
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Assist with restocking merchandise on shelves and ensuring that inventory is organized and properly stored;
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Provide friendly and helpful customer service to all guests and staff
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Assist with the setup of facilities for meetings, conferences, events, etc;
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Clean walls and equipment; use ladders when required in work assignments;
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Secure entrances and exits of buildings when facilities are not in use;
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Follow all safety and environmental instructions regarding the use of chemicals and supplies. Use as directed;
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Safely operate all vehicles and other job related equipment;
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Report any malfunctioning equipment or needed repairs to facility maintenance;
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Possess the ability to react productively to other duties as reasonably assigned.
QUALIFICATIONS
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Possess reliable transportation to work. Ability to be trained in policy and procedures. Strong customer service skills and the ability to communicate effectively with customers and team members. Ability to work flexible hours, including evenings, weekends, and holidays.Must be 18 or older.
EDUCATION
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High School diploma or equivalent preferred.
EXPERIENCE
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1 to 3 years in related field preferred.
GENERAL KNOWLEDGE, SKILLS AND ABILITIES
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Knowledge of APM marina services and amenities.
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Skills which allow for the tactful resolution of guest problems or concerns.
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Knowledge or ability to be trained in fire extinguisher operation.
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Knowledge or ability to be trained in ISO/EMS awareness.
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Knowledge or ability to be trained in employee orientation.
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Knowledge or ability to be trained in hazard communication.
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Knowledge or ability to be trained in hazardous materials response/respiratory protection.
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Knowledge or ability to be trained in emergency response.
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Knowledge or ability to be trained in recyclable materials.
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Knowledge or ability to be trained in blood borne pathogen awareness.
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Knowledge or ability to be trained in clerical procedures and systems such as word processing, managing files and records, transcription, designing forms, etc.
IS THIS POSITION CLOSELY, MODERATELY, OR MINIMALLY SUPERVISED? Moderately.
DOES THIS POSITION HAVE SUPERVISORY RESPONSIBILITY INCLUDING BUT NOT LIMITED TO HIRING, FIRING, PERFORMANCE APPRAISALS, PERSONNEL CHANGES? No.
DOES THIS POSITION HAVE ACCESS TO COMPANY OR CUSTOMER CONFIDENTIAL OR PROPRIETY INFORMATION INCLUDING BUT NOT LIMITED TO CUSTOMER LISTS, PAYROLL, HUMAN RESOURCE OR LEGAL INFORMATION? No.
DOES THE POSITION HAVE ACCESS TO OR HANDLE COMPANY OR CUSTOMER FUNDS INCLUDING BUT NOT LIMITED TO CREDIT CARD INFORMATION, CHECKS, CASH? No.
WORKING CONDITIONS
The performance of stated functions and duties may occur in, but are not limited to: office settings, confined spaces such as boat hulls, public or common areas such as restaurant or retail establishment; inclement weather conditions may be a factor including rain, snow, wind, extreme temperatures. General industry levels of noise and stimuli should be expected in all settings.
- Controllable working conditions (i.e. temperature, lighting) may be altered to create a more conducive working environment for staffing needs, however such accommodations shall not create an undue hardship on the Company or other staff members.
PHYSICAL DEMANDS
The physical demands of the position may include, but are not limited to sitting or standing for extended periods of time. Lifting, carrying and otherwise maneuvering heavy objects with or without assistance. Climbing, crouching, reaching, extending and other bodily movements in work areas such as boats, office settings, docks.
ENGLISH PROFICIENCY
It is important that the incumbent be able to communicate effectively in English including speaking, understanding, reading, and writing for the purpose of general interactions with staff, guests and customers. Additional linguistic proficiency is welcomed and encouraged, but not required for the performance of the position.
INTENT AND FUNCTION OF JOB DESCRIPTION
The purpose of the job description is to provide the general tasks and standards of the position. The job description is composed with the intention that only essential functions are included; peripheral tasks only incidentally related or otherwise assigned to the position have been excluded.
The job description does not create an employment contract. APM maintains its status as an at-will employer. APM or the employee may terminate the employment relationship at any time, for any reason, with or without cause or notice.
