Top 64 Client manager Jobs in Painesville, Oh

Customer Service Representative
Eaton —Euclid, OH
- $71,000 - $105,000 a year
- Background check
- Microsoft Outlook
- Writing skills
- Retirement plan
6d
Customer Service Representative
Cometic Gasket Inc —Concord Township, OH
- From $17 an hour
- Full-time
- ERP systems
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Onboarding Specialist
Stratos Wealth Partners —Beachwood, OH
- $65,000 - $70,000 a year
- Full-time
- Hybrid work
- 6 years
- Microsoft Outlook
- Bachelor of Science
- Health savings account
- Health insurance
9d
Bilingual Customer Service Representative
IMS Company —Auburn Twp, OH
- $21 - $24 an hour
- Full-time
- Spanish
- Oracle
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
3d
Account Specialist
Encore Funding —Pepper Pike, OH
- $21.00 - $23.50 an hour
- Full-time
- Microsoft Excel
- English
- Office
- Paid holidays
- Health insurance
Quick Apply
Licensed Clinical Jewish Youth Mentoring Case Manager
Bellefaire JCB —Shaker Heights, OH
- $26,000 - $27,500 a year
- Part-time
- LPC
- Mid-level
- Master's degree
- Wellness program
- 403(b) matching
Quick Apply
Customer Experience Representative
Process Technology —Willoughby, OH
- $26 - $30 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
Quick Apply
13d
Case Manager
Catholic Charities, Diocese of Cleveland —Painesville, OH
- Part-time
- Mid-level
- Office
- Experience working with children
- Health insurance
- Tuition reimbursement
6d
Customer Service Sales Support Representative
MegThink —Painesville, OH
- $40,000 - $50,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
2d
QMHS (Case Manager) - Main
Heart to Heart —Warrensville, OH
- $25 - $40 an hour
- Hybrid work
- Clean driving record
- HIPAA
- Mid-level
Quick Apply
Customer Service Representative
TT Electronics plc —Perry, OH
- Full-time
- Word processing
- ERP systems
- Mid-level
Partner Services Specialist
Greater Cleveland Food Bank Inc —Cleveland, OH
- $48,000 - $55,375 a year
- Background check
- Word processing
- Pass drug screening
- Paid holidays
- Disability insurance
8d
Customer Service Representative
Transcat, Inc. —Mentor, OH
- Mid-level
- High school diploma or GED
- US work authorization
- Employee stock purchase plan
- Health insurance
5d
Customer Service Representative
Alloy Precision Technologies —Mentor, OH
- ERP systems
- English
- Mid-level
Quick Apply
2d
Client Onboarding Manager
Park Place Technologies, LLC —Highland Heights, OH
- Hybrid work
- English
- Mid-level
- Bachelor's degree
Case Manager, Office Based
Signature Health Inc —Willoughby, OH
- Extended hours
- Microsoft Excel
- BLS Certification
- Pass drug screening
- Health insurance
- Dental insurance
3d
Customer Service 1
Mar-Bal, Inc —Painesville, OH
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Case Manager
Signature Health Inc —Painesville, OH
- Extended hours
- Microsoft Excel
- BLS Certification
- Pass drug screening
- Health insurance
- Dental insurance
Customer Support Specialist - Manufacturing
Materion Brush Inc —Mayfield Heights, OH
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Customer Service Representative-Highland Heights, Ohio
HEICO —Highland Heights, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Disability insurance
- Health insurance
11d

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Customer Service Representative

Eaton -
Euclid, OH

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Job Details

$71,000 - $105,000 a year
6 days ago

Benefits

Retirement plan

Qualifications

Customer communication
Managing clients in a customer support role
Bachelor's degree

Full Job Description

Eaton’s AER FMC Fuel Motion Control Systems division is currently seeking a Customer Service Representative. This position will be located at our Euclid, OH facility.

The Customer Support Representative will coordinate across functional disciplines to achieve customer satisfaction. In this role, you will manage performance against customer requirements in accordance with contract obligations, terms and conditions and ensure timely and effective customer communications internally and externally to fulfill contract obligations meeting quality and on-time delivery expectations. Additionally, you will develop and maintain relationships that foster additional growth opportunities and up-sell products as an extension of the sales force.

The expected annual salary range for this role is $71000 - $105000 a year. This position is also eligible for a variable incentive program.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you’ll do:

• Function as primary focal point of contact for assigned customer related inquiries and represents the voice of the customer within the facility.
• Accountable for ensuring quotes and proposals are flowed through the correct process and entered into the ERP system and/or other support databases.
• Accountable for ensuring demand alignment and accuracy of demand plan for assigned customers within the SIOP.
• Accountable for ensuring that the customer’s supplier web-based purchasing systems’ requirements are being fulfilled.
• Provide continuous feedback to the customer on order status throughout the production cycle by providing proactive communication with the customer in anticipation of customers’ needs.
• Coordinate the internal activities of all departments involved in achieving customer commitments. Coordinate issue resolution by achieving a mutually acceptable solution between Eaton and the customer. Represent Eaton in delivering plant recovery plans.
• Assess market channel delivery options (direct or through distribution).
• Support in negotiating contract pricing, delivery, administrative requirements and conditions ensuring compliance with Eaton’s policies, terms and conditions from proposal through shipment.
• Manage Customer Metrics - Customer Complaint Process and keep customer database updated with all activities and maintain all records for account responsibility.
• Represent the company at customer review meetings (potentially at off-site meetings).
• Accountable for ensuring that shipping documentation is accurately issued and passed on to the shipping department; Review compliance with all export control regulations.
• Assess current practices for continuous process improvements.

Qualifications:

Required (Basic) Qualifications:
• Bachelor’s degree from an accredited institution.
• Minimum of two (2) years customer interface experience.
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any "CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.".
• This position requires access to export-controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must be a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (green card holder), (iii) refugee under 8 U.S.C. 1157, or (iv) asylee under 8 U.S.C. 1158.
• No relocation benefit is being offered for this position. Only candidates within a 50-mile radius of Euclid, OH will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation.

Preferred Qualifications:
• Experience supporting the aerospace industry or in a manufacturing environment.

Position Success Criteria:
• Computer Skills: Excel, MS Outlook, Qlikview, PowerPoint, MRP Systems (e.g., MFGPro, SIEBEL)
• Proficiency in reading and writing.
• Attention to detail, accuracy, organizational skills, follow-up, ability to learn and apply new concepts.
• Ability to follow detailed work instructions
• Ability to confirm contractual agreements/terms are met through utilization of contracts matrix.
• Effective communication skills (verbal and written), presentation skills, data analysis skills.

#LI-CB3

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Apply Now

Refine Your Search

client manager jobs in painesville, oh

Customer Service Representative

Customer Service Representative

Onboarding Specialist

Bilingual Customer Service Representative

Account Specialist

Licensed Clinical Jewish Youth Mentoring Case Manager

Customer Experience Representative

Case Manager

Customer Service Sales Support Representative

QMHS (Case Manager) - Main

Customer Service Representative

Partner Services Specialist

Customer Service Representative

Customer Service Representative

Client Onboarding Manager

Case Manager, Office Based

Customer Service 1

Case Manager

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