Top 778 Work from home Jobs in Painesville, Oh

Professional Services Dispatcher
CLEVELAND RANGE LLC —Cleveland, OH
- $21.00 - $24.50 an hour
- Full-time
- Remote
- Mid-level
- Organizational skills
- Communication skills
- Wellness program
- Paid holidays
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Graphic Designer
Stratus —Mentor, OH
- $24 - $27 an hour
- Full-time
- Remote
- Basic math
- Research
- Mid-level
- Commuter assistance
- Health savings account
Licensed Psychiatric Nurse Practitioner
Headway —Ohio
- Up to $193 an hour
- Full-time
- Remote
- Private practice
- Nursing
- Psychiatry
Licensed Mental Health Therapist
Headway —Ohio
- Up to $110.91 an hour
- Remote
- Private practice
- LMFT
- Licensed Clinical Social Worker
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Licensed Professional Counselor
Headway —Ohio
- Up to $110.91 an hour
- Remote
- Private practice
- Master's degree
- Senior level
Licensed Mental Health Counselor
Headway —Ohio
- Up to $110.91 an hour
- Remote
- Private practice
- Mid-level
- Master's degree
PT Ohio Intervention Specialist (Work-From-Home)
VocoVision —Ohio
- Part-time
- Remote
- School experience
- High school
- Mid-level
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13d
Contract Attorney for Debt Relief
Confidential —Ohio
- Contract
- Remote
- Spanish
- English
- Mid-level
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2d
Mental Health Therapist - Ohio (Weekend & Evenings)
NOCD —Ohio
- $55,000 - $77,000 a year
- 8 hour shift
- Remote
- LMFT
- Mid-level
- Master's degree
- Paid parental leave
- Health insurance
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Real Estate Agent
The Newfound Group [Houwzer] —Ohio
- $45,000 - $100,000 a year
- Weekends as needed
- Remote
- Sales
- Customer service
- Mid-level
- Flexible schedule
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Licensed Professional Counselor (LPC) - Ohio
Third Space Therapy —Ohio
- Choose your own hours
- Remote
- LPC
- Mid-level
- Master's degree
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Licensed Professional Counselor
Charlie Health —Ohio
- $50 - $60 an hour
- Full-time
- Remote
- LPC
- Mid-level
- Master's degree
- Health insurance
- Dental insurance
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Telehealth Registered Dietitian
Nourish —Ohio
- $50 - $55 an hour
- Part-time
- Remote
- US work authorization
- Telehealth
- Entry level
- Continuing education credits
- Health savings account
Senior Quantitative Analyst - AI Trainer
DataAnnotation —Ohio
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- Mid-level
- Flexible schedule
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Sales Manager Central - Industrial Sales
MTLI Group of Companies —Ohio
- $140,000.03 - $200,412.60 a year
- Full-time
- Remote
- Mid-level
- Driver's License
- Travel
- Relocation assistance
- Dental insurance
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Product Security Engineer - AI Trainer
DataAnnotation —Ohio
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
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Senior Data Scientist - AI Trainer
DataAnnotation —Ohio
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- 3 years
- Flexible schedule
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Independent Freight Broker Agent
4Leaf Services —Ohio
- $50,000 - $250,000 a year
- Full-time
- Remote
- Mid-level
- 2 years
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7d
Cybersecurity Technical Writer - AI Trainer
DataAnnotation —Ohio
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
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Digital Forensics Examiner - AI Trainer
DataAnnotation —Ohio
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply

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Professional Services Dispatcher

CLEVELAND RANGE LLC -
Cleveland, OH

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Job Details

Full-time
$21.00 - $24.50 an hour

Benefits

Wellness program
Paid holidays
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
On-the-job training
Employee assistance program
Vision insurance
Employee discount
Life insurance

Qualifications

Stakeholder relationship building

Full Job Description

We are Garland! We design, manufacture and supply best-in-class commercial ovens, ranges, grills and countertop cooking equipment for the global foodservice market. We empower you to grow with us. We recognize you and reward you. We win together as one team.

Where tech meets taste—join the team keeping food service running flawlessly!

The Service Coordinator will be the central point of contact for customer service inquiries and service dispatch management. The ideal candidate will be responsible for handling customer support calls, creating dispatches, coordinating service calls, following up with customers and Factory Authorized Service Agent (FAS), and ensuring timely resolution of service issues with an overall average goal of <16 business hours to close out non-emergency calls. Emergency calls should be closed out in <8 business hours. This individual will also provide basic troubleshooting support and manage customer information in Salesforce.

Schedule: Monday - Friday 8:00 AM - 5:00 PM EST

Essential Duties and Responsibilities:

Answer Customer Support Line: Handle incoming customer service inquiries via phone, providing prompt and professional assistance.
Dispatch Service Calls (Priority and Close Within 1-2 Days depending on priority): Assign and manage service calls, prioritizing them appropriately and ensuring they are resolved within 1-2 days.
Follow Up with Customers: Ensure timely follow-up with customers to ensure satisfaction and keep them updated on service status.
Follow Up with FAS (In Assigned Region): Coordinate with Factory Authorized Service Agent (FAS) in the designated region to ensure smooth service operations.
Reassign FAS if Needed: Reassign FAS to different service calls or regions when necessary to ensure optimal service levels and efficiency.
Update Customer Account Info: Maintain and update customer account details in the system to ensure accurate and current information for service tracking.
Maintain Relationship with FAS: Cultivate positive relationships with FAS to enhance service delivery and communication.
Knowledge of Warranty Processes
A background in handling warranty information and policies is essential to making decision to dispatch a service call.
Provide Warranty Status Updates to Customers & FAS: Use Salesforce to update and communicate warranty statuses to customers and FAS in a timely manner.
Basic Troubleshooting Support: Provide initial troubleshooting support to customers before dispatching service, resolving basic issues when possible.
Update Notes in a Timely Manner: Ensure service call and customer account notes are consistently updated in Salesforce for accurate tracking and reporting.
Email Monitoring and Reply: Monitor and respond to customer service inquiries via email, providing helpful and timely responses.
Manage time effectively to focus on remaining in the phone queue and available during working hours
Consistently operate in a manner that aligns with the Company Core Values

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Qualifications:

Experience in customer service, preferably within service coordination or support roles.
Knowledge of service dispatching and coordination processes.
Familiarity with Salesforce or similar CRM software is a plus.
Strong communication skills, both verbal and written, with a focus on customer satisfaction.
Basic technical troubleshooting skills or a willingness to learn.
Strong organizational skills with the ability to manage multiple tasks efficiently.
Ability to work collaboratively with internal teams and external partners (FAS).
Proactive and solution-oriented approach to problem-solving.
Must be located in Central or Eastern time zone

OUR BENEFITS:

We believe that our people are one of our most valuable assets. That’s why we provide our employees with a competitive benefits package that helps protect their health, income and lifestyle. Some offerings are dependent upon the role, work schedule, or location, and can include the following:

Competitive wage
Healthcare (medical, dental, vision)
401(k) savings plan
Wellness Program
Supplemental Health Plans
Employee Assistance Program
Training and Development
Tuition Assistance
Holiday Pay opportunities
Employee discounts
Paid Time Off (PTO)
On-the-job training and skills development
Basic Life Insurance
Leave Program
Employee Events and more…

For more company information, visit www.garland-group.com

Cleveland Range, LLC. is an equal opportunity employer which values diversity in the workplace. All applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, age, sex, marital status, familial status, medical condition, or any other status protected by law. All recruitment, hiring, placements, transfers and promotions will be on the basis of individual skills, knowledge, abilities, and business need.

#Garland

#LI-Remote

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Refine Your Search

work from home jobs in painesville, oh

Professional Services Dispatcher

Graphic Designer

Licensed Psychiatric Nurse Practitioner

Licensed Mental Health Therapist

Licensed Professional Counselor

Licensed Mental Health Counselor

PT Ohio Intervention Specialist (Work-From-Home)

Contract Attorney for Debt Relief

Mental Health Therapist - Ohio (Weekend & Evenings)

Real Estate Agent

Licensed Professional Counselor (LPC) - Ohio

Licensed Professional Counselor

Telehealth Registered Dietitian

Senior Quantitative Analyst - AI Trainer

Sales Manager Central - Industrial Sales

Product Security Engineer - AI Trainer

Senior Data Scientist - AI Trainer

Independent Freight Broker Agent

Cybersecurity Technical Writer - AI Trainer

Digital Forensics Examiner - AI Trainer

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