Top 119 Guest service agent Jobs in Palatine Il

Front Desk Agent
Atira Hotels —Schaumburg, IL
- $18 - $20 an hour
- 8 hour shift
- Hotel
- High school diploma or GED
- Typing
- Paid training
- Paid holidays
Quick Apply
Leasing Associate
RPM Living —Rolling Meadows, IL
- Weekends as needed
- Background check
- Office
- Ability to climb stairs
- Paid holidays
- Health insurance
Front Desk Agent
Hyatt Centric Chicago O’Hare —Rosemont, IL
- $21 an hour
- Full-time
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Office Administrator
Compass —Arlington Heights, IL
- $23 - $26 an hour
- Hospitality
- Inventory management
- Office
- Paid holidays
- Disability insurance
Quick Apply
14d
Agent Experience Coordinator
Compass —Arlington Heights, IL
- $23 - $26 an hour
- Hospitality
- Inventory management
- Office
- Paid holidays
- Disability insurance
Quick Apply
14d
Front Desk Agent
Marriott Suites O'Hare —Rosemont, IL
- Full-time
- Writing skills
- Hotel
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
Residence Inn Chicago Schaumburg - Front Desk Agent
Aimbridge Hospitality —Schaumburg, IL
- $17.50 - $18.50 an hour
- Full-time
- Residential
- Hotel
- High school diploma or GED
- AD&D insurance
- Disability insurance
Front Desk Agent
DBA Holiday Inn Expess & Suites KMS INVESTMENTS LLC —Bensenville, IL
- $52,000 - $60,000 a year
- Weekends as needed
- Hotel
- In-person
- 1 year
- 401(k)
- Tuition reimbursement
Quick Apply
Courtyard Chicago Schaumburg - Front Desk Agent
Aimbridge Hospitality —Schaumburg, IL
- $17 - $18 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Office Administrator
Modus Closing —Arlington Heights, IL
- $23 - $26 an hour
- Hospitality
- Inventory management
- Office
- Paid holidays
- Disability insurance
14d
Front Desk Agent
Deer Path Inn —Lake Forest, IL
- $18 - $20 an hour
- Part-time
- English
- Hotel
- High school diploma or GED
14d
Front Desk Agent
MCR Hotels —Rosemont, IL
- $21.50 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Agent Experience Coordinator
Modus Closing —Arlington Heights, IL
- $23 - $26 an hour
- Hospitality
- Inventory management
- Office
- Paid holidays
- Disability insurance
14d
Guest Service Agent
Hilton Rosemont —Rosemont, IL
- $18.50 an hour
- Weekends as needed
- Writing skills
- Hotel
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
Part-Time Front Desk Agent
Crescent Hotels & Resorts LLC —Deerfield, IL
- $18 an hour
- Part-time
- English
- Hotel
- Math
- Tuition reimbursement
- 401(k) matching
Quick Apply
Guest Service Agent/Front Desk Full Time
The Forester Hotel a Hyatt Place Hotel —Lake Forest, IL
- $18.00 - $18.25 an hour
- Overnight shift
- Customer service
- Hotel
- Front desk
- Health insurance
- Dental insurance
Quick Apply
Front Desk Manager
Chicago Marriott Northwest —Hoffman Estates, IL
- $45,000 - $75,000 a year
- Weekends as needed
- CPR Certification
- Writing skills
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
Front Desk Agent
Marriott Chicago O'Hare —Chicago, IL
- $20.00 - $21.50 an hour
- Weekends as needed
- Hotel
- Computer skills
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent
Hotel Lincoln —Chicago, IL
- $21 - $23 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Hotel
- Health insurance
- Dental insurance
12d
Guest Services Representative - Sheraton Hotel, Northbrook, IL
Hotel Equities —Northbrook, IL
- $18 - $20 an hour
- Weekends as needed
- Inventory control
- Sales
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply

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Front Desk Agent

Atira Hotels -
Schaumburg, IL

Quick Apply

Job Details

Full-time
$18 - $20 an hour

Benefits

Paid training
Paid holidays
Health insurance
Benefits from day one

Qualifications

Employee relationship building

Full Job Description

Front Desk Agent

"Join the Atira Hotels Family and Build a Legacy of Hospitality!"

Job Details

Work Location: Doubletree Schaumburg, 800 National Pkwy, Schaumburg, IL 60173.
Job Type: Full-time
Pay: $18- $20 per hour
Schedule: 8-hour shifts, Monday to Friday, Night shifts, Holidays, and Weekends

Job Overview

The Front Desk Agent is responsible for providing excellent customer service, managing reservations, and maintaining professional relationships with guests. This role involves various clerical duties and requires prompt and courteous resolution of customer inquiries and issues.

Key Responsibilities

Reservation Management:
- Receive and process reservations via phone, fax, and mail.
- Enter reservations into the computer system and provide additional information.
- Verify pricing, discounts, and billing information, and notify customers of room features and availability.
- Maintain reservation files and resolve related problems.
- Understanding of basic hotel operations, including reservations, guest check-ins and check-outs, and customer service protocols.
Customer Service:
- Check in and out guests efficiently.
- Process customer payments and post applicable charges.
- Inform customers of credit holds and conduct customer surveys.
- Interact with guests regarding their stay, resolving questions, requests, and problems promptly and courteously.
- Keep customers informed of company policies, procedures, and account statuses.
Professional Relations:
- Maintain the company’s professional reputation by providing superior customer service.
- Assist and support area personnel as needed.
- Coordinate with the Accounting Department regarding customer credit status.
- Keep management informed of area activities and significant problems.
- Effective working relations with company personnel.
- Safeguard guest information, including but not limited to: Personal information, address, room numbers, credit card numbers, etc.
Perform any other tasks/duties as assigned by the manager/ supervisor.

Qualifications

Education/Certification: High school graduate or equivalent.
Experience: Customer service and data entry experience preferred.
Skills/Abilities:
- Excellent communication and public relations skills.
- Well organized and attentive to detail.
- Willingness to assist others.
- Strong typing abilities and proficiency with PC, calculator, and office equipment.

Benefits

Employee hotel room discount
Holiday pay
Paid training

WHY YOU’LL LOVE WORKING WITH US:

Unleash Your Creativity: We’re all about innovation and fresh ideas. Let your imagination run wild!
Be Authentically You: Join a team that values diversity and lets you bring your whole self to work every day.
Level Up Your Career: Our fast-paced environment is perfect for those who want to advance quickly and seize new opportunities.
Feed Your Curiosity: With endless learning and development options, you can always stay one step ahead.
Prioritize Your Well-being: Start day one with fantastic benefits because your health and happiness matter to us.

If you’re still with us, there’s only one thing left to do: Apply now and become part of something amazing!

Diversity, Equity, Inclusion & Equal Employment Opportunity at Doubletree Schaumburg Hotels:
Doubletree Schaumburg is dedicated to creating a workplace that is inclusive, diverse, and fair for everyone. We provide equal employment opportunities to all, regardless of characteristics such as race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity, immigration status, ancestry, age, marital status, veteran status, or disability. Our hiring decisions are based on the needs of the business and the merits of each applicant, including their qualifications, experience, skills, availability, cooperation, and job performance.

Quick Apply

Refine Your Search

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