Guest Services Agent
Stonebridge —New York, NY
- $28 an hour
- Weekends as needed
- Hotel
- Organizational skills
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
2d
Night Auditor
Hersha Hospitality Management, LP —Dobbs Ferry, NY
- $19 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Front desk
- Wellness program
- Commuter assistance
Front Office Manager
Antidote Careers —Tarrytown, NY
- $70,000 - $72,000 a year
- Weekends as needed
- Inventory management
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Hotel Front Desk Agent
Courtyard by Marriott, Yonkers —Yonkers, NY
- $18.50 an hour
- Part-time
- Hotel
- Organizational skills
- In-person
- Free parking
- Health insurance
Quick Apply
13d
Night Auditor
Hilton Garden Inn Westchester Dobbs Ferry —Dobbs Ferry, NY
- From $19 an hour
- Part-time
- Hotel
- High school diploma or GED
- Front desk
- Wellness program
- Commuter assistance
Seasonal Guest Service Agent | Tarrytown House Estate | Tarrytown NY
PM Hospitality Strategies, Inc. —Tarrytown, NY
- $19 an hour
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Guest Service Agent - $29.84
Dream Downtown —New York, NY
- $29.84 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
6d
Hotel Guest Service Agent
The Empire Hotel —New York, NY
- $26 - $27 an hour
- Weekends as needed
- Hotel
- Computer skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
13d
Guest Services Agent - Full Time
Days Inn / Motel 6 Elmsford —Elmsford, NY
- $17.00 - $17.50 an hour
- Full-time
- Hotel
- Organizational skills
- Communication skills
Quick Apply
Front Desk Agent
Residence Inn White Plains —White Plains, NY
- $19 - $20 an hour
- Ability to walk for extended periods
- Hotel
- US work authorization
- Wellness program
- Commuter assistance
Quick Apply
Guest Services Agent
Hotel 57 —New York, NY
- $32.86 - $43.81 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
6d
Guest Service Agent
AKA Hotels+Hotel Residences —New York, NY
- $25 an hour
- Weekends as needed
- English
- Residential
- High school diploma or GED
Quick Apply
12d
Guest Service Agent
Resorts World New York —Jamaica, NY
- $31.48 an hour
- Weekends as needed
- 18 years or older
- Ability to walk for extended periods
- English
Quick Apply
Guest Experience Agent
Marriott International, Inc —New York, NY
- $31.83 - $42.45 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
Guest Services Agent
The Muse New York —New York, NY
- $32 - $34 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
11d
Guest Services Agent
Knickerbocker —New York, NY
- $32.86 - $43.81 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Guest Service Agent
Hotel Giraffe —New York, NY
- From $24 an hour
- Overnight shift
- Hospitality
- Customer service
- Front desk
- Health insurance
- Dental insurance
Quick Apply
10d
Reservations Agent
Westin Grand Central —New York, NY
- $30 - $38 an hour
- Full-time
- English
- Hotel
- Ability to sit for extended periods
- Disability insurance
- Health insurance
Quick Apply
Guest Services Agent
The Lombardy Hotel —New York, NY
- $30 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Hotel Guest Service Agent
The Bryant Park Hotel —New York, NY
- $24 - $28 an hour
- Full-time
- English
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
12d

I want to receive the latest job alert for guest service agent in palisades ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

guest service agent jobs near palisades ny

Guest Service Agent jobs in New York, NY

Front Desk Agent jobs in White Plains, NY

Reservation Agent jobs in New York, NY

Front Desk Agent jobs in Yonkers, NY

Customer Service jobs in Macon, GA

Guest Service Agent jobs in Dulles, VA

Guest Service Agent jobs in Corpus Christi, TX

Gate Agent jobs in Ronald Reagan Washington National Airport, VA

Real Estate Agent jobs in Connecticut

Guest Service Agent jobs in West Jordan, UT

Guest Service Agent jobs in Huntsville, TX

3rd Shift Customer Service jobs in Milwaukee County, WI

Guest Service Agent jobs in Montclair, NJ

Air Train Agent jobs in John F. Kennedy International Airport, NY

Guest Service Agent jobs in Tampa, FL

Guest Service Agent jobs in South Carolina

Hospital Food Service jobs in Grand Rapids, MI

Guest Service Agent jobs in El Segundo, CA

Medical Customer Service Remote jobs in Boston, MA

Field Service Technician jobs in Wichita, KS

Guest Services Agent

Stonebridge -
New York, NY

Quick Apply

Job Details

Full-time
$28 an hour
2 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer records maintenance
Customer communication
Cash amount verification
Hotel policy compliance
Property management tools
Financial transaction processing
Cash register operations
Financial record maintenance
Computer skills
Bookkeeping
Customer service problem-solving
Office record organization

Full Job Description

City, State:

New York, New York

Title: Guest Service Agent

Location: New York, NY

FLSA: Non-Exempt

Status: Full-time

Reports to: Front Office Manager/Director of Front Office

Pay Range: $28.00 per hour

Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel’s front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.

Essential Functions and Duties:

Greet, register, and assign rooms to guests upon their arrival.

Verify guest credit and establish payment methods for accommodation.

Keep accurate records of room availability and guest accounts using property management systems.

Compute bills, collect payments, and make change for guests.

Perform basic bookkeeping tasks, such as balancing cash accounts.

Issue room keys and provide necessary instructions to bell attendants.

Review accounts and charges with guests during the check-out process.

Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems.

Transmit and receive guest messages using telephones or switchboards.

Coordinate with housekeeping and maintenance staff to address guest-reported issues.

Make and confirm reservations for guests.

Answer inquiries about hotel services, nearby dining, shopping, and entertainment options.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Required Experience, Education, and Skills:

Previous experience in a hotel front desk or guest service role preferred.

Strong customer service and communication skills to interact effectively with guests and staff.

Proficiency in using property management systems and basic office software (e.g., Word, Excel).

Ability to handle cash transactions and perform basic bookkeeping tasks.

Excellent problem-solving abilities to resolve guest issues efficiently.

Strong organizational skills with attention to detail in managing guest reservations and records.

Ability to work independently and follow established hotel policies and procedures.

Work Environment:

Primarily indoor work within the hotel’s front desk and lobby areas.

Requires standing and walking for long periods throughout the shift.

Must be able to lift and carry up to 10 lbs. occasionally (e.g., ledgers, small office supplies).

Flexible schedule required, including availability for evening, weekend, and holiday shifts.

Frequent use of a computer and telephone, interacting with guests and team members.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:

2026-07-31

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Quick Apply

Refine Your Search

guest service agent jobs in palisades ny

Guest Services Agent

Night Auditor

Front Office Manager

Hotel Front Desk Agent

Night Auditor

Seasonal Guest Service Agent | Tarrytown House Estate | Tarrytown NY

Guest Service Agent - $29.84

Hotel Guest Service Agent

Guest Services Agent - Full Time

Front Desk Agent

Guest Services Agent

Guest Service Agent

Guest Service Agent

Guest Experience Agent

Guest Services Agent

Guest Services Agent

Guest Service Agent

Reservations Agent

Guest Services Agent

Hotel Guest Service Agent

I want to receive the latest job alert for guest service agent in palisades ny

Related Searches

Explore jobs in more locations

City, State:

Job Seeker Tools

Employer Tools

Browse

Stay Connected