Top 56 Patient representative Jobs in Palm Beach County Fl

Patient Service Representative
RAYUS Radiology —Boynton Beach, FL
- Full-time
- Bilingual
- HIPAA
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Billing Specialist - Substance Abuse Treatment Operations
All In Solutions —Boynton Beach, FL
- $27 - $30 an hour
- Full-time
- Background check
- Addiction Medicine
- Customer service
- Health insurance
- Dental insurance
Quick Apply
8d
Medical Front Desk Receptionist
Florida Kidney Physicians, LLC —Boynton Beach, FL
- 8 hour shift
- Background check
- Spanish
- OSHA
- Travel reimbursement
- Health savings account
Quick Apply
Patient Care Coordinator
Confidential —Royal Plm Bch, FL
- $17 - $20 an hour
- Full-time
- Background check
- Spanish
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Patient Access Representative
FoundCare, Inc. —Palm Springs, FL
- $17 - $19 an hour
- Writing skills
- English
- High school diploma or GED
Patient Relations Representative
Gastro Health —Lake Worth, FL
- Part-time
- Spanish
- English
- Mid-level
- Profit sharing
- AD&D insurance
Quick Apply
Customer Service Representative III, Boynton Beach, Florida
NYU Langone Health —Boynton Beach, FL
- Basic math
- English
- Mid-level
- Wellness program
6d
Coordinator, Front Desk
Cano Health LLC —Royal Palm Beach, FL
- Full-time
- Spanish
- Oracle
- BLS Certification
- Paid holidays
- Disability insurance
Quick Apply
8d
PSR
RAYUS Radiology —Boynton Beach, FL
- Bilingual
- HIPAA
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Patient Access Representative 1 (On-Site) Full Time Bascom Palmer Eye Institute Palm Beach Gardens, FL
University of Miami —Palm Beach Gardens, FL
- Full-time
- HIPAA
- High school diploma or GED
- Clinic
- Health insurance
- Dental insurance
Patient Service Representative @ Towncare Dental of Forest Hill
Dental Care Alliance —West Palm Beach, FL
- Full-time
- Dental office
- Cleaning
- Entry level
- Dental insurance
- 401(k)
Patient Access Representative Dental Mobile Unit
FoundCare, Inc. —West Palm Beach, FL
- $17 - $19 an hour
- Full-time
- Dental office
- Microsoft Excel
- Microsoft Outlook
Call Center Representative
Florida Vision Institute —West Palm Beach, FL
- Hybrid work
- Spanish
- Computer literacy
- English
- Paid holidays
- Disability insurance
Quick Apply
15h
Access Center Representative I (Patient Scheduling) - On Site in Boynton Beach, FL
NYU Langone Health —Boynton Beach, FL
- High school diploma or GED
- In-person
- Leadership
- Wellness program
Front Office Representative - Royal Palm Bch & Belle Glade
Center for Bone and Joint Surgery —Royal Palm Beach, FL
- Surgery
- Entry level
- Mileage reimbursement
- Health savings account
Quick Apply
Sr. Surgery Services Representative (H) Full Time Bascom Palmer Eye Institute Palm Beach Gardens, FL
University of Miami —Palm Beach Gardens, FL
- Full-time
- Surgery
- Mid-level
- 3 years
- Health insurance
- Dental insurance
1d
Lead Patient Representative Coordinator
GUIDEWELL SANITAS I LLC —Lake Worth, FL
- Up to $12,000 a year
- Full-time
- Spanish
- English
- Mid-level
Quick Apply
9d
Front Desk Representative
Gastro Health —Lake Worth, FL
- Full-time
- Spanish
- Mid-level
- High school diploma or GED
- Profit sharing
- Paid holidays
Quick Apply
Guest Service Representative
VCA Animal Hospitals —Greenacres, FL
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Inventory management
- Health insurance
- Dental insurance
Medical Billing and Coding Specialist
Think Big Health Care Solutions —Wellington, FL
- $20 - $26 an hour
- Full-time
- Bilingual
- Spanish
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
6d

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Patient Service Representative

RAYUS Radiology -
Boynton Beach, FL

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Adoption assistance
Vision insurance
401(k) matching
Pet insurance

Qualifications

High school diploma or GED
Typing
Productivity software

Full Job Description

RAYUS now offers DailyPay! Work today, get paid today!

RAYUS Radiology is looking for a Patient Service Representative to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Patient Service Representative, you will be responsible for executing the day-to-day activities of patient-facing service ensuring quality assurance and customer service satisfaction while facilitating and coordinating communication between patients, family members and staff. This role provides optimal patient-centered services supporting the imaging center front office, medical records, technologists with patients through a rotation through front desk, medical records and technologist assistant roles.

This is a Full Time position working Monday-Friday from 2:30pm-11:00pm. This includes an evening shift differential!

Essential Duties and Responsibilities:

(60%) Front Desk

Serve as initial point of contact for patients and visitors, creating and providing positive legendary Patient Service Experience(s)
Timely registration of patient(s) arrival by validating accurate demographic information and professional collection of out-of-pocket payments prior to services being rendered.
Inform patients about delays and wait times; when necessary, follow up with patients to ensure their inquiry or complaint has been satisfactorily resolved.
Answering, investigating, and/or directing patient inquiries or complaints to the supervisor or manager.
Obtaining and validating photo identifications and insurance cards, scanning relevant documents into patients' chart electronically and categorizing appropriately.
Provides Consent, Financial, and HIPAA compliance related documents, must be able to thoroughly explained to the patient(s) if necessary.
Proficient utilization and application of EHR software, hardware, and programs.
Scrutinizing prescriptions and referrals for accuracy to ensure patients are receiving the appropriate and necessary exams.
Effectively coordinate with interdepartmental professionals to ensure patient satisfaction as it relates to appointment scheduling and admission/encounter.
Verifying and dispensing oral contrast and preparation instructions to patients who are scheduled for upcoming appointments.
Participates in medical office emergency routine when required. Summons ambulance or EMS and/or assists other staff members as needed.
Managing outgoing and incoming faxes through both electronic and manual fax machines.
Maintaining appropriate levels of administrative office supplies, (i.e., RAYUS brochures, cards, sign-in sheets).
Contacting referring Physician offices to verify information and/or request information that is still pending and necessary for the patient's exam.
Organize and prioritize tasks to meet deadlines while ensuring and maintaining efficient patient flow.
Proper use of phone and written etiquette when handling correspondence.
Maintaining reception and patient waiting area(s) such as cleanliness, sanitation, literature organization and beverage supply.
Alignment of company mission and embodiment of core values of RAYUS.
Adherence and compliance to company policies, procedures, operational objectives, and goals.
Maintain strict confidentiality of PHI in adherence and compliance to HIPAA regulations.

(20%) Medical Records

Ensure quality assurance health records by verifying their completeness, accuracy and proper entry into computer systems.
Serves as point of contact on Medical Records for patients and visitors, creating and providing positive legendary Patient Services Experiences.
Retrieval and release of health information data/medical records in adherence and compliance with HIPAA and company policies and procedures.
Interacts and works cooperatively with patients and team members of different diversities and ensures inclusion.
Work as a liaison between the healthcare providers and offices in a timely manner.
Proficient utilization and application of EHR software, hardware, and programs.
Organize and prioritize tasks to meet deadlines while ensuring and maintaining efficient patient flow. Taking appropriate action when deemed with sound judgment.
Clear and friendly patient education of diagnostic examinations and delivering instructions in adherence to company policy and procedures.
Professionally holds Stat/Urgent cases pending communication from referring healthcare provider instructions after services have been rendered for patient.
Proper use of phone and written etiquette when handling correspondence.
Alignment of company mission and embodiment of core values of RAYUS.
Adherence and compliance to company policies, procedures, operational objectives, and goals.
Maintain strict confidentiality of PHI in adherence and compliance to HIPAA regulations.
Maintain and reception and patient waiting area(s) such as cleanliness, sanitation, literature organization and refreshment supply.

(15%) Technologist Support

Monitors all modality schedules.
Greets and escorts patients to changing room; briefly explains procedure.
Prep/changing room turnaround performing proper sanitizing techniques.
Helps the technologist stay on time by having the next patient ready before the current patient is ready to get off the table.
Ensures that all patient areas are stocked and organized in a neat and tidy manner.
Cleans and stocks patient prep room and patient restroom.
Stocks linen and empties laundry at the end of the shift.
Checks with technologists, center supervisor, or center manager for additional duties as needed.

(5%) Other Duties as Assigned

Requirements:

Required:

High School diploma, or equivalent
One (1) year of applicable customer service experience
Experience working in a healthcare setting
Working knowledge of Microsoft Office
Proficient with using computer systems and typing

Preferred:

Two (2) years' customer service experience
Experience using electronic medical record/health record (EMR/HER) computer systems
Experience working in a Radiology/Diagnostic Imaging healthcare setting
Knowledge of basic medical terminology
Insurance knowledge
Bilingual

RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible.

We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.

We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all www.rayusradiology.com/careers.

Quick Apply

Refine Your Search

patient representative jobs in palm beach county fl

Patient Service Representative

Billing Specialist - Substance Abuse Treatment Operations

Medical Front Desk Receptionist

Patient Care Coordinator

Patient Access Representative

Patient Relations Representative

Customer Service Representative III, Boynton Beach, Florida

Coordinator, Front Desk

PSR

Patient Access Representative 1 (On-Site) Full Time Bascom Palmer Eye Institute Palm Beach Gardens, FL

Patient Service Representative @ Towncare Dental of Forest Hill

Patient Access Representative Dental Mobile Unit

Call Center Representative

Access Center Representative I (Patient Scheduling) - On Site in Boynton Beach, FL

Front Office Representative - Royal Palm Bch & Belle Glade

Sr. Surgery Services Representative (H) Full Time Bascom Palmer Eye Institute Palm Beach Gardens, FL

Lead Patient Representative Coordinator

Front Desk Representative

Guest Service Representative

Medical Billing and Coding Specialist

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