Top 10 Customer service manager Jobs in Palm Desert, Ca

Client Manager - Security Services
Allied Universal —Palm Desert, CA
- $72,100 a year
- Full-time
- Military
- Mid-level
- High school diploma or GED
- AD&D insurance
- Paid holidays
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Client Service Supervisor
VCA Animal Hospitals —La Quinta, CA
- Full-time
- Mid-level
- Health insurance
- Dental insurance
Project Manager/Customer Service
Commercial Lighting Industries —Indio, CA
- $17 - $23 an hour
- 8 hour shift
- Customer service
- Office
- Project management
- Health insurance
- Dental insurance
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Member Experience Manager
EōS Fitness —Palm Desert, CA
- $19.90 - $21.90 an hour
- Full-time
- Background check
- Computer literacy
- Mid-level
- Paid holidays
- Dental insurance
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Volunteer Services Manager
Desert Arc —Palm Desert, CA
Associate’s degree or equivalent experience in human services, nonprofit administration, event coordination, or a related field. Pay: From $74,464.00 per year.
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Onsite Release of Information Specialist - Rancho Mirage, CA
Verisma —Rancho Mirage, CA
Knowledge of HIPAA and state regulations related to the release of Protected Health Information, preferred. 2+ years of experience completing clerical or office…
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Customer Service Manager [IN-OFFICE]
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Under direction of the Chief & Assistant Chief of the Bureau of Motor Vehicles (BMV) Telecommunication section, plan, coordinate, promote &/or direct assistance…
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Client Manager - Security Services

Allied Universal -
Palm Desert, CA

Quick Apply

Job Details

Full-time
$72,100 a year

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Computer operation
Customer relationship building
Team leadership
Financial performance report preparation
Client management
Leading team collaboration initiatives
Financial statement interpretation
Managing projects
Productivity software
Business operations
Data-driven decision making
Operational budget management
Organizational budget management

Full Job Description

Client Manager - Security Services

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal® is hiring a Client Manager. As a Client Manager, you will build long term meaningful client relationships and lead our front-line employees that deliver our security services throughout a designated portfolio. By promoting strong employee engagement, you will drive operational metrics and deliver world-class services to clients across various vertical markets. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience.

Salary Details; $72,100.00 / Yr

RESPONSIBILITIES:

Caring Leadership, Client Engagement, and Operational Oversight:

Hire, develop and retain front line staff, including Security Officers, Field Supervisors and Operations Managers, for small to medium-sized clients within your designated portfolio
Utilize Allied Universal’s AI technology, online reporting tools, and Business Intelligence Platform to monitor and analyze financial and operational metrics; drive operational efficiency by optimizing employee schedules, minimizing non-billed overtime, and supporting revenue growth, cash collections, and overall profitability
Oversee and maintain client performance metrics, including budget management, accounts receivable, accounts payable, and overall account health, ensuring alignment with EBITA targets
Build and maintain client relationships by addressing security needs, reducing risks, managing crises, and implementing effective corrective action plans; you will develop protocols, training, and response strategies that drive operational improvements and ensure client satisfaction
Deliver high-quality service to our clients while maintaining industry standards, company policies, and regulatory requirements
Establish a culture of safety by developing action plans that aid in the prevention of work-related injuries

By infusing our core values of agility, reliability, caring, teamwork, integrity, safety, and innovation into your leadership approach, you will not only achieve success in your role but also contribute to the positive culture and growth of the organization.

QUALIFICATIONS (MUST HAVE):

Must possess one or more of the following:
- Bachelor's degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization
- Associate’s degree in criminal justice, business, or a related field with a minimum of three (3) years of professional level experience managing hourly employees in a fast-paced service organization
- High School diploma with a minimum of five (5) years of professional level experience managing hourly employees in a fast-paced service organization
Current driver’s license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)
Minimum of two (2) years of experience driving operational goals
Skilled in managing a large and dispersed team that fosters teamwork, innovation, agility, client relations and achieving desired results
Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction
Proficiency in web-based applications and computer systems, including Microsoft Office
Knowledge of safety protocols and service deliverables
Ability to interpret financial data and use it to support decision-making; understanding of financial principles, including budgeting and financial reporting
Proficiency in prioritizing tasks, meeting deadlines, and managing multiple projects efficiently
Excellent oral and written communication skills

PREFERRED QUALIFICATIONS (NICE TO HAVE):

Law enforcement, military and/or contract or proprietary security services experience
Experience managing a dispersed workforce in a multi-location operation
Experience with (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations

BENEFITS:

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

PPO 14417

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1624932

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customer service manager jobs in palm desert, ca

Client Manager - Security Services

Client Service Supervisor

Project Manager/Customer Service

Member Experience Manager

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