Description:
Summary:
Executes all duties as assigned for all window and bank transactions within the cage. Ability to operate a front window, employee window or the main bank. Maintains knowledge of Title 31, Tribal Internal Controls and departmental policy and procedures
Duties and Responsibilities:
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Applies positive communication and interpersonal skills with guests, (internal and external) at all times.
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Maintains responsibility for the operation of a front window, employee window, or main bank, fulfilling all duties of any of these positions.
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Maintains proper accounting of designated funds, ensuring all transactions are performed promptly and efficiently while maintaining exceptional guest service.
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Provides training for newly hired or promoted cashiers.
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Accurately completes all required forms, logs, and reports for transactions.
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Maintain responsibility for sensitive keys during shift.
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Maintains accurate bank count.
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Ensures compliance with policies and procedures, Gaming Commission regulations, and Tribal Internal Controls.
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Assists in the training and/or re-training of new hires and employees
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Assist supervisors as needed and directed
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Maintains excellent grooming and personal conduct according to FSRC standards and Cash Operations department.
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Accurately Issue, redeem, consummate and transfer marker activity
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Maintain confidentiality at all times
This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced or deleted to meet business needs of the company.
Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Ability to deal effectively with all levels of staff members exercising tact, diplomacy, and patience at all times.
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Must possess excellent verbal and written communication skills in order to promote positive and professional image.
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Must be self-motivated, possess positive work ethics, maintain appropriate energy level and demonstrate initiative on a daily basis
Education /Experience:
Any combination of education, experience and training that provides the required knowledge, skills and abilities. 1yr bank teller/large cash handling experience, cash operations cashier experience preferred but not required. High school diploma or equivalent preferred. Must be able to pass a basic math aptitude test. Must be 21 years of age or older.
Certificates, Licenses, Registrations:
Must be able to obtain and maintain a Gaming License. Required to submit to and obtain negative result on all drug and/or alcohol testing.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee is occasionally required to stoop, kneel or crouch. The employee must regularly lift and/or move up to 50 pounds throughout shift. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
Work Environment:
Employees working in the Casino & Bowling Center are often exposed to second-hand smoke and moderate levels of noise.
