Top 77 Reservations manager Jobs in Palm Springs, Ca

Member Experience Manager – Cotino®, A Storyliving by Disney®
Disney Experiences —Rancho Mirage, CA
- $75,700 - $101,400 a year
- Weekends as needed
- CPR Certification
- Mid-level
- Windows
- Health insurance
7d
Meeting & Events Manager
Parker Palm Springs, LLC —Palm Springs, CA
- $70,000 - $80,000 a year
- Mid-level
Quick Apply
Golf Coordinator
OR PALM SPRINGS OWNERS ASSOC —Cathedral City, CA
- $25 - $28 an hour
- Full-time
- Microsoft Outlook
- Ability to walk for extended periods
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Matire'd/Event Operations Manager
Bar Issi Palm Springs LLC —Palm Springs, CA
- $75,000 - $80,000 a year
- Weekends as needed
- Sales
- 3 years
- Training & development
Quick Apply
Front Office Manager
Tommy Bahama Miramonte Resort & Spa —Indian Wells, CA
- $70,000 - $80,000 a year
- Full-time
- Basic math
- English
- Mid-level
Director of Golf
TG Administration LLC —Rancho Mirage, CA
- $135,000 a year
- Inventory management
- English
- Residential
Quick Apply
PR Project Manager (36711)
Agua Caliente Casino • Resort • Spa —Palm Springs, CA
- Full-time
- 5 years
- Computer literacy
- Writing skills
- Health insurance
- Dental insurance
3d
General Manager - Short Term Rentals
LUXURY DESERT ESCAPES LLC —Indio, CA
- $75,000 - $95,000 a year
- Weekends as needed
- Spanish
- Ability to walk for extended periods
- English
- Health insurance
- 401(k)
Quick Apply
PR Project Manager (36711)
Agua Caliente Casinos —Palm Springs, CA
- Full-time
- 5 years
- Computer literacy
- Writing skills
- Health insurance
- Dental insurance
3d
Senior Sales Manager
ARRIVE by Palisociety —Palm Springs, CA
- $80,000 - $90,000 a year
- Full-time
- English
- Residential
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Passenger Service Agent
Alliance Ground International —Palm Springs, CA
- Part-time
- 18 years or older
- Basic math
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Renewable Energy Construction Project Manager (36025)
Agua Caliente Casino • Resort • Spa —Palm Springs, CA
- Full-time
- Hospitality
- Microsoft Outlook
- Construction site
- Health insurance
- Dental insurance
Passenger Service Lead
Alliance Ground International —Palm Springs, CA
- Part-time
- Management
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Renewable Energy Construction Project Manager (36025)
Agua Caliente Casinos —Palm Springs, CA
- Full-time
- Hospitality
- Microsoft Outlook
- Construction site
- Health insurance
- Dental insurance
Night Auditor (Front Desk)
Sparrow's Lodge —Palm Springs, CA
- From $20 an hour
- Part-time
- Mid-level
- Hotel
- Communication skills
Quick Apply
Passenger Service Supervisor
Alliance Ground International —Palm Springs, CA
- Part-time
- 18 years or older
- Basic math
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
9d
Spa Services Representative (Full Time) (36675)
Agua Caliente Casino • Resort • Spa —Rancho Mirage, CA
- Full-time
- High school diploma or GED
- Ability to stand for extended periods
- Entry level
1d
40 - Rooms - Supervisor, Front Desk
Coury Hospitality —Cathedral City, CA
- $20.50 - $21.00 an hour
- Full-time
- Writing skills
- English
- Mid-level
Quick Apply
Sales Coordinator
Desert Willow Golf Resort —Palm Desert, CA
- Weekends as needed
- Microsoft Excel
- English
- Mid-level
- Disability insurance
- Health insurance
3d
Part Time Host
Boozehounds —Palm Springs, CA
- $17 - $20 an hour
- 8 hour shift
- Ability to walk for extended periods
- Computer literacy
- English
- Employee discount
- Paid sick time
Quick Apply

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Member Experience Manager – Cotino®, A Storyliving by Disney®

Disney Experiences -
Rancho Mirage, CA

Apply Now

Job Details

$75,700 - $101,400 a year
7 days ago

Benefits

Health insurance

Qualifications

Inventory management systems
Computer operation
Confidential information handling
Multilingual
Phone communication
Outdoor work experience
Team leadership
Employee relationship building
Windows
Client database systems
Driver's License
Desktop applications
Computer skills
Customer information system software
Managing hospitality operations budgets
Organizational budget management
Client interaction via phone calls

Full Job Description

As the Member Experience Manager for Cotino®, A Storyliving by Disney®, you will lead a team of Lifestyle and Member Services Cast Members responsible for delivering exceptional concierge-style service, and the planning and execution of a diverse range of programs and events with the club. You will be a key stakeholder in connecting lifestyle activities, health and wellness, and aquatic experiences, along with safety to enhance the overall Member and Cast experience.

You will oversee and orchestrate all aspects of the day-to-day operation, leading hourly employees and managing ongoing logistics, all while making informed decisions that will lead to personalized experiences for our members, considering the overarching goals of the business including service excellence and financial targets. You will be responsible for managing staffing and ensuring that we have sufficient communication channels available to our Members, including in-person, phone calls, chat function, email, and potentially in-app messaging while working across multiple teams.

This role is based on site in Rancho Mirage, California and will report to the Senior Manager, Club Operations & Member Experiences.

Responsibilities:

Demonstrate a passion for guest service with ability to exude genuine hospitality for a dynamic Guest audience consisting predominantly of individuals with a high level of repeat visitation
Exhibit an understanding of the unique components that are inherent in a private club environment, managing the distinct relationships that are built as a result of ongoing repeat visitation, while setting appropriate expectations and levels of accountability amongst the team
Manage membership operations, including application processing, onboarding, account auditing, billing coordination and reconciliation, support of inbound and outbound member communications, timely resolution of requests, and consistent application of club policies and standards
Coordinate operational readiness and guest experience for the Parr House, including maintenance, housekeeping, reservations, and arrival-to-departure Member support
Lead Lifestyle operations, including recreation calendar planning and execution, aquatics, fitness and wellness programs, and third-party vendor management, while maintaining regulatory and contractual compliance
Support the planning and execution of member events and experiences, partnering with Sales, Events, Communications, and cross-functional teams to ensure seamless delivery
Ensure operational excellence through safety compliance, asset maintenance, labor management, budgeting, inventory oversight, and operational audits.
Lead, develop, and support Cast Members through coaching, training, recognition, and performance management while responding to service disruptions, emergencies, and operational challenges.
Champion a culture of excellence, collaboration, diversity, and innovation.

Basic Qualifications:

Minimum of 2 years of leadership experience in the Service Industry
Passion for great guest service and a dedication to safety awareness
Ability to resolve concerns and serve as a trusted advisor for Cast Members, Peers, Partners and other Leaders
Understanding of the impact of financial aspects of an operation (i.e. operating budget, revenue, labor, inventory systems, costs, etc)
Strong relationship building and collaboration skills within an operation
Ability to maintain confidentiality and tackle unique scenarios while demonstrating composure
Open to analyze complex Member requirements with strong attention to detail
Being a creative problem solver and excited to generate new innovative ideas
Comfortable using various software/computer programs within a Windows environment, exposure to CRM and AP systems, and willingness to learn new software programs or applications
Demonstrated strong verbal and written communication skills, as well as telephone etiquette skills
Open to working flexible hours, including weekends, evenings, and holidays
Comfortable working in various weather conditions
Possess a valid Driver’s License

Preferred Qualifications:

5 or more years of experience working at a resort, club, luxury property, or aquatic facility
Willingness to learn new applications and lines of businesses as necessary
Demonstrated ability to work independently
Demonstrated organizational and time management skills
Current CPR Certification, Lifeguard Certification, Certified Pool Operator (CPO)
Multi-lingual

Required Education:

High school diploma or equivalent

Preferred Education:

Bachelor's degree in Hospitality, Sports, Club, Education/Childhood Development or equivalent field

Additional Information:

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

The hiring range for this position is $75,700.00-$101,400.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Apply Now

Refine Your Search

reservations manager jobs in palm springs, ca

Member Experience Manager – Cotino®, A Storyliving by Disney®

Meeting & Events Manager

Golf Coordinator

Matire'd/Event Operations Manager

Front Office Manager

Director of Golf

PR Project Manager (36711)

General Manager - Short Term Rentals

PR Project Manager (36711)

Senior Sales Manager

Passenger Service Agent

Renewable Energy Construction Project Manager (36025)

Passenger Service Lead

Renewable Energy Construction Project Manager (36025)

Night Auditor (Front Desk)

Passenger Service Supervisor

Spa Services Representative (Full Time) (36675)

40 - Rooms - Supervisor, Front Desk

Sales Coordinator

Part Time Host

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